Horrible with Hockers Home Services, llc in DePere...I would give zero stars if it let me....Their…read moreoffice uses AI when you call. I tried to get a live person on the phone, and it wouldn't let me. They had the wrong service for me booked thru the automated system. When I mentioned the time I needed at 4:00pm, AI said they would note that. Then they had a person calling me this morning to tell me they were available now in which I let their Ai assistant know prior I wasn't availble in the am. . The person who called me said he would let their office know of the above, and have someone call me back right away. No one ever called back! I recommend these businesses have a live customer service person answering their phones. it was a wasted time, and lots of miscommunication with their AI system.

This review speaks to their customer service and initial quoting; I would not pay their exorbitant…read morerates, therefore this review does not reflect the level of their craftsmanship. They arrived on-time. That was nice. They sent two, very young plumbers for a small, one-man job, then quoted me nearly $600 for a job that would take about one hour, at best, for replacing a pair of valves which themselves cost only $62 in total. Nine times the price of the part to perform an hour's work, at best. Ridiculous. At least they left promptly after I declined their services. P.S. I hired Huven Plumbing to do this job for $180 - A full two-thirds less than what Hockers quoted.

We were in need for help with our plumbing as soon as possible and we called ASAP Sewer! They're…read moregood working people and high-quality work. The value and the price is all there. They are very reasonable. Highly recommended.

The name says it all, ASAP, which every time I've called them i got a human, not a machine and very…read morefriendly, prompt with a date an time for services.

I received the one time deep cleaning service. I was quoted for a 1000sqft apartment, 3-4 hours…read morewith two cleaners. Let me start by saying, they did a good job overall. However, i did receive the basic cleaning when i requested deep clean. Which is obviously a difference in price. Then, without communication, the two cleaners went over our quoted time. When you're budgeting $500 for a 3-4 deep clean, you expect it to stay at that price. After, when talking to the boss, Cesar, about the overall work and time it took he states there was, "lots of dust" and that's why they went "1.5 hours over". I know dust doesn't equal going over "1.5" hours of clean time, especially when i didn't receive the deep clean service like i was supposed to, but the basic. Also, they were at my place for 5 hours and they were trying to charge me for 5.5 hours! When i told Cesar how long his cleaners were at my house and asked if we could pay the quoted price of 4 hours (1 hour difference) he said "well i need to pay my workers for what they did." I know that, but you also need to listen to your customer about their experience and not overcharge time that wasn't used. So, at the end of it all, i would definitely consider a different cleaning service. Not because their cleaners were lousy & terrible, but because the timeframes, information on which clean you are getting is not accurate, and quotes don't match what you are told.

R&C came to do a final cleaning on an apartment, after a big name service came through. R&C cost…read moreless, did twice as much work for the fee, including a stellar cleaning of the basement and windows. They are fantastic! The place is gleaming. You'll be glad you called them.

If I could give more than five stars I would. Mike and his team responded within 24 hours. They…read morewere fast, efficient and thoughtful. Mike showed me all of the things they repaired and it was a very detailed invoice. I thought it was very reasonable. Also, there was not one drop of mess left behind. It was one of the best service experiences. I've had in a really long time. I can't recommend them enough.

Steve, thanks for the speedy top notch service. You left the place as clean as it was before you…read morearrived for service. Great prices and great speedy service also. I will make sure to recommend Appleton Drain and Sewer to anyone in need. Dave S.

We were in need of someone to come out and fix our basement floor drain that backed our into our…read morebasement. When we called they said that they could get us in that afternoon because they had a guy in the area. We asked how much it would be and the lady said $225 an hour and $200 an hour after that. She never said anything about fuel charges. When the guy got to our house he was here for 45 min and charged us $395. When we asked why it was so different then we were quoted he said it was the fuel charges. So they charge $160 to go 10 min. Away and he wasn't even here an hour!!! I would not recommend this company for not being transparent with its costumers.

I was just over charged $335 to snake a bathtub. I have used this company at least three different…read moreoccasions at several of my properties in the last 2 years. At no occasion exceeded $250. The last time they charged me $225 which unfortunately is what this type of service cost in my area. The technician was very nice and respectful. We even chatted after he was finished, which was under an hour. They told me that he was there over an hour. He worked for 30 minutes at the most, and we chatted for the rest. I do not believe that I should be charged for chatting, and when any of my previous contractors have worked for me they have never charged me anymore, especially when they put their tools away

Brett Meuret came to my home today to take care of a clogged shower drain. Brett arrived on time,…read moregreeted me in a polite, pleasant , professional manner. We discussed the problem and Brett got right to work. Brett helped me with the ceiling tiles in the basement that had been damaged when the shower overflowed onto the floor and leaked down into the basement. Then he went to the shower and power rodded the drain and discovered a giant wad of hair that had been obstructing the drain. He made sure that the drain was free flowing and then cleaned everything up so it was all neat and tidy. Brett was very knowledgeable and explained everything in a thorough manner. I would happily recommend Brett and Black-Haak Heating and Plumbing for any work of that nature that you need to have done. Everyone at Black-Haak is friendly, professional and they get the job done in a timely and efficient manner.

I had Black-Haak cut down my radiator, and upon a more detailed inspection after they left, Brennan…read morethe tech did not cut the radiator symmetrically under the window. Now I am unable to install my new cabinetry. When I asked Eric at Black-HAAK to come out and fix it, he initially quoted me at $250 to come fix their mistake. When I asked about this, he had to do an "investigation", then came back to me and said he would only charge me $100. To fix their mistake! The crazy thing is, I was about to move forward with $2000+ of work with them. Because of this, I very reasonably asked if they could waive the fee since it was their mistake they were fixing. They then began to ignore me! Completely unprofessional company that does not stand by the quality of their work.

My basement flooded every spring and through summer. My house was built in 1946 and no sump pump…read morewas installed, and I live next to a large river so the water table is pretty high. I had water coming up through the floor and coming in from the walls. I had a few estimates to "waterproof" my basement. I knew that it was going to be expensive, so I wanted to make sure I found a company that actually cared about my situation and wasn't money driven. I called ABT and Dan came out within 48 hours to take a look at my basement and give me an estimate. Dan took his time, measured and took pictures of my basement. He gave me an estimate; again, I knew it would be expensive, but the cost was pretty competitive with the estimates I had already received. What pushed me to decide to use ABT was the fact that they actually cared about my situation. I opted for the whole package - sump pump and under floor bleeder lines and baseboard system. Once I gave them the go-ahead, they put me on the schedule quickly. It took 3 days to finish the work and each night, before the Jermellio and his crew left, they made sure to clean up. They were very respectful and explained to me what it was that they were doing each day. On the last day, they explained to me how everything works. All was great! About a week after the system was installed, I noticed that water was seeping through a crack in the floor. I called Dan and told him about it. No hassle, no fuss - they got someone out immediately to fix the problem - no extra charge. Great! About a month after the install, I noticed a lot more water coming up from one section of the basement floor. Once again, I called Dan and he had someone come out and assess the situation. After about 45 minutes of testing the system and taking measurements, it was discovered that the pitch was off on the bleeder system under the floor and the water was not draining properly. Again, no hassle, no fuss, they got someone out to my house - dug up the concrete, re-pitched the bleeder lines and tested it - works great, poured more concrete and it was finished - only took a couple of hours. Again, no charge. Bottom line, ABT cares about their customer satisfaction and will not stop until the customer is satisfied with the results. I will not hesitate to contact ABT again for other concrete needs. I ABT

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.

My air conditioning system would not start. Nor would the heating system…read more I called K Kelly in the morning around 10am and they were there by 3 PM that afternoon. The techs diagnosed the problem, which was rather difficult because it was a wire that was chafed through outside. They fix the problem and were great to work with. This is my first time using K Kelly heating and cooling. I will be calling them first if I have problems in the future.

air conditioner failed replaced that and also decided to replace old furnace in mobile home…read more scheduled soon after i called. two men over to do the work knew what they were doing and did it quickly.left it all clean after. gave me clear operating instructions and advise. all warenty paperwork done by kkelly...i have no regrets after having done this.