Customer Review - 2022…read more Christensen & Wisnet, Inc. - The Good Guys Heating and Air Conditioning 4450 W Greenville Dr Appleton WI 54913 https://goodguyswi.com (920) 734-1436 In May 2022 my air condition from the early 1990s was no longer going to work and I knew the original 1950s furnace and 12-year-old water heater need to be replaced. I was very unhappy with our old service company. I research the best rated Heating and Cooling companies and called the top 4 companies. Anthony from the Good Guys was the only one to get back to me within a week to give me an estimate, he was there the next day! After getting the other 3 estimates his estimate was still the best for price, quality, and the service they would provide. They were also the only company that would get my new system installed in June! Homes come with all sorts of Heating and Cooling systems, and they date back to all sorts of dates. The Good Guy team knew how to assess my old system and were able to find the best products and installation for me. In fact, they first solved a duct work installation issue by worked with most the old duct work avoiding extra costs. Later when it was time to install my new heating system Anthony called be back with a better more energy efficient heating product saving me a few thousand dollars and also giving me a $500. Rebate! I must say what I was most impressed with was the service of the whole team. I loved working with them, they are the best service team I have ever had in my home! Each member of the team was great! They are very prompt, friendly, knowledgeable, experienced and the results have been fantastic - everything works well. It I ever have a question, need a follow up or just need someone who listens and finds a solution for me they are there, always with friendly professional service. Use them! Cheers! Thank You Good Guys! J,S. Moore Menasha, WI

Competent, reliable, and doesn't price gouge! This company has a long history of providing good…read moreservice! We are so grateful for them! My elderly mother in law was being taken down the con lane by KKomfort and they wanted to price gouge her and do repairs that her boiler did not need. She is elderly and on a fixed income. My husband insisted that she let these folks give her a second opinion. They came in a timely manner, behaved as professionals, and took care of her boiler for a reasonable fee and did not see any of the issues KKomfort claimed she had and wanted to charge her an exorbitant fee! KKomfort made a fake diagnosis on her system! Thank goodness for Christensen and Wisnet! We will use no one else! Go with a long held reputation for great, honest service! Don't be taken for a ride by someone who wants to con you and over charge you!

Had preventative maintenance done on my furnace 10/25/04. Andre arrived promptly for the 9-10…read moreservice window. He was very professional and personable. Service took about an hour and he provided me some valuable information as it relates to my ignitor. Very happy with the overall professionalism and timeliness of the appointment. Will definitely be using them again in the future.

Horrible. They came to install a mini split AC. The technician came installed it. He couldn't get…read moreout fast enough to leave never checked to see if it was working. Charged us $430 dollars and wasn't even here for more than a hour and a half. We had another Company come in and had it running in a hour. They did not even have the decency to return our calls . The receptionist that answers the phone is very rude and not helpful at all! STAY AWAY FROM THIS COMPANY!

Fair pricing, trustworthy, always on time, and thorough!…read more Have always been happy with their service and have always recommended them to friends and family. Will continue to do so.

On July 7th we had Blount come and do some repairs to our furnace pending the sale of our house…read more Tech came to the house and my husband asked if he needed to stick around while he worked on the furnace and service tech said no. On July 13th I come home to a Blount business card on our door asking to call them. I also talked to my real estate agent and she said Blount left her a message and the buyers real estate agent saying were not paying our bill. She forwarded me the voicemail. I reached out to Blount on July 13th and left a message with their answering service and spoke to them on July 14th. They said their service tech waited around our house for 40 minutes expecting to get paid for his service on the 7th. #1 it was never relayed that their service was COD. #2 it was never relayed to my husband on the day of the service how much was owed. We would have paid on the 7th if we were informed of that. Blount said they called the phone # they had on file for us and it was disconnected. We have had them done work for us in the past and they had our landline on file that has been disconnected for years. I called and made this appointment and provided my cell # and I emailed them a couple of times regarding this appointment. It's not my fault they are not updating their records with my current contact information. They had NO RIGHT to call and tell our real estate agent and the buyers agent telling them we are not paying our bill. I will not recommend them. If they think it's ok to do this type of business practice, no one should be doing business with them

Previous home owner had work on the furnace done but after we bought the home, found the two stage…read morefurnace would not kick to the second stage. Found the thermostat and furnace were wired wrong. Fixed correctly very polite.

Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have…read morephotos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored.

Palisades Heating & Cooling did an excellent job at a very reasonable price for my recent service…read morecall. The technician Mitch was very knowledgeable, professional and thorough! I recommend Palisades over the other competitors in the area especially for price and quality service! Janine Roberts

Recently my 33 year old furnace stopped working. Contract Palisade Heating and Air Conditio I g and…read morewas very pleased with everyone that I was in contact from starting with the initial visit to see if it was a repair or replacement job. Due to the age of cbf the unit and many parts are no longer available. A d the problem would cost half of cost of a brand new unit it was recommended it be replaced but still it was my decision. I was offer various options on what I could do, still never once were they were pushy. The office manage was very friendly and knowledgable as well. The two gentle that install my new furnace were very friendly, and handle the job very professionally and they arrived on time and were very organized. After they fi ished they gave me I destruction on it and were happy to answer any questions I had. Would I recommend this company to others......yes, yes, yes. I was given a very reasonable price on this expensive item within my home but they understood and offer to made that payment easier by offer financing to take the sting out of this purchase. I now have a trusted, honest, fair priced heating and air conditioning company as my go to place for my comfort needs within my house!!!

The tech was kind and informative. They came for a free "tune up" on our AC/furnace…read more What was supposed to be a 15-30 minute tune up turned into more than 3 hours, maybe 4? With multiple techs coming into our house. Not super respectful of our time. They quoted that we needed all new duct work for thousands of dollars, which, fine, thank you for the info but we don't have 20K to get all new ducts. The problem: They took out our old filter in our furnace and threw it away. Forgot to let us know that, so we just were running it with no filter for 10+ days, which is pretty bad for the unit and our air quality throughout the home. It's also potentially a safety hazard to not have a filter...seems odd for a company that specializes in this to leave our unit worse off seeing as they came to "tune it up".

Healthy Home Heating & Cooling replaced my 15 year old furnace that was only 80% efficient. The…read morelady who came out and did the estimate was very friendly and knowledgeable. They were able to schedule the install the following week. They put in a new Rheem 98% efficient furnace and an Aprilaire media cleaner and did a great job! You can tell that the installer and the helper really do take pride in their work. Will definitely be using this company again in the future!

We're a nonprofit that provides sober living housing, and Oshkosh Heating and Air has been amazing…read moreto work with! They've helped us on several of our properties and are always quick, fair, and dependable. One Friday evening, I was having trouble with a condenser, and they took the time to walk me through the problem over the phone -- saving us from a major issue over the weekend. It's rare to find a company that's so willing to help and genuinely cares. Couldn't recommend them more!

The gentleman came to the house and looked at her furnace and told me that he could not order the…read moreparts for both blowers. I was able to have a gentleman come in that works in HVAC. He was able to order both motors from the supply house fix the furnace. I was told the furnace has parts that can be ordered and that the parts were not obsolete. I would not recommend OshKosh heating and cooling to anyone. I feel I was lied to to try to sell a new furnace when the gentleman came in to look over our furnace, he said that 21 year old Furnace. Furnace was at the end of its life expectancy. However, when the other gentleman came and looked at the furnace, he told us the furnace is built to last 30 to 40 years and parts are obtainable. All Lenox furnaces have parts that are obtainable from a wholesale house I was completely put out by this conduct I would not recommend Oshkosh heating cooling to anyone.

This was my first time hiring Haak Heating. I called a week in advance for a furnace and AC…read morecleaning/check. Jim showed up exactly on time, was very nice, professional and experienced. After he was done he explained what he found and gave suggestions on how to care for the AC during the winter, I found this very helpful. I will be happy to get him back next time. Susan

We bought our house from my mother in law and she recommended Haak because they've been servicing…read morethis house for years. We had them out last year for a tune up with no issues, but this year when they came out they charged us an extra $50 for a "trip charge" after the service was done that no one told us about prior. I called and asked why I was getting this and they told me "every other heating company charges this now" but I called around and none of the other local companies do. The other issue I had was that they came out for the tune up on 12/15 and our payment didn't pull from our debit card until 2/2. When I called to ask why they didn't pull the payment for 6 weeks the guy blamed it on our debit card which is false. Someone there messed up and didn't run the payment right away. I would probably still use them if there had been any sort of apology for not telling us about the trip charge and waiting so long to run the payment but the guy I spoke to just kept trying to pass the blame and didn't offer any sort of apology. Terrible customer service and shady business practices.