Called 3 times over 4 months. Each time I called I was told they would get back to me. They didn't…read more Poor communication. If they are unable to do a job this should be communicated to the customer. Only tried as long as I did because I like to use local contractors. Complete fail. Called a different heating and cooling company after waiting my time and job was setup and scheduled 3 days after the call. Job got done no thanks to abbys.

I have used Abby's for 10+ years. During this time they have serviced my 7 properties including…read moreour home and 6 rental properties. They are always quick to respond and they really know their stuff. Always polite, professional and the amount charged is reasonable. Last winter our home's furance wasn't keeping the house warm. Only 60 degrees and it was chilly inside. I called and the owner "Don" told me they were buried with calls and couldn't get to me for a few days. I called another company that runs lots of advertising "Big Name" and what a mistake that was. They came out repaired something and charged me over $400. The next day the furnance started acting up again. I called them back and they decided it had an expensive part that needed to be ordered +$1200. I decided to call "Don" at Abby's back and told him what was going on. Here it was Christmas Eve and he dropped everything and came to our rescue. He too said the part the other guys mentioned needed to be replaced. He just happened to have one in his truck. Plus he told us it was under warranty and sent it in for us. End of the story he had it fixed and running quickly and only charged us $200. Called the other "Big Name" guys asking to be reimbursed the $400 that didn't fix my problem. They were not willing to do that. Ugh Don't hesitate to call them. You won't be dissapointed.

We have used Modern Sheet Metal Inc (Modern Heating and Cooling) since we bought our house and…read morereplaced the heating/ac unit the next spring. They were professional, skilled, and had the the new system installed in the basement in very little time and it worked perfectly. A few years later the starter in it did burn out and their 24 hour emergency service person was prompt and had the part needed. The other day we thought we smelled gas in a small wall heater that is in our porch so we called them; they came right out to check. Turns out there was no leak (they did a thorough check) so we were happy about that. They also replaced our heating/ac unit's filter. Very professional, helpful, answered questions/concerns. I recommend Modern to anyone who is in the market for installation or service of HVAC.

First of all....they're awesome. We moved to the area in 1998 and added a/c soon afterwards…read more There was a Modern Sheet Metal sticker on the furnace, so I called them for an estimate. We haven't used anyone else, nor quoted anyone else since then. This past weekend I noticed an odd smell and soot buildup on the exhaust vent for our furnace. Since it was a Sunday in February, I called WE Energies first. The WE rep measured the CO2 at the exhaust and told me that he would need to shut our furnace down before he left, and recommended that I call my HVAC contractor. Modern Sheet Metal had someone at our house within a half an hour. He told me which furnace he would recommend and measured for the new unit. Since it was a Sunday, we scheduled the install for Tuesday. He then left three space heaters with us to keep the house warm. Monday morning's temp was 15 degrees outside, 64 inside. As I was preparing to leave for work at 7am, my phone rang. It was Modern asking if it would be okay to install the new unit that morning. The guys arrived before 7:30 and had the new furnace installed by 10:00. They also left the work area cleaner than when they arrived. Absolutely recommend them for your heating and A/C needs.

I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

Called at 1pm as our heat sync and compressor had iced up. Temps were in the 80's this week and if…read morewe didn't get the ac fixed my 8 month pregnant wife was going to be miserable. At 4pm they had a tech on site, and issue was fixed 30 minutes later. Prices were very reasonable, and customer service was excellent. Would not hesitate to recommend them to any of my friends.

Mike was recommended to me by my friend Shawn, who owns Integrity Plumbing. I trust Shawn to never…read moresteer me wrong and he was right about NEW Mechanical. They never try to sell services that are not needed, just fixes what is wrong. So honest! I will never call anyone else for HVAC needs.

Luke is the best and I mean best man for the job. Give him a raise! Awesome service and great…read morecommunication while the job got DONE! I have 40 rental units and This is ONLY place I will call for my heating and A/C needs!

On July 7th we had Blount come and do some repairs to our furnace pending the sale of our house…read more Tech came to the house and my husband asked if he needed to stick around while he worked on the furnace and service tech said no. On July 13th I come home to a Blount business card on our door asking to call them. I also talked to my real estate agent and she said Blount left her a message and the buyers real estate agent saying were not paying our bill. She forwarded me the voicemail. I reached out to Blount on July 13th and left a message with their answering service and spoke to them on July 14th. They said their service tech waited around our house for 40 minutes expecting to get paid for his service on the 7th. #1 it was never relayed that their service was COD. #2 it was never relayed to my husband on the day of the service how much was owed. We would have paid on the 7th if we were informed of that. Blount said they called the phone # they had on file for us and it was disconnected. We have had them done work for us in the past and they had our landline on file that has been disconnected for years. I called and made this appointment and provided my cell # and I emailed them a couple of times regarding this appointment. It's not my fault they are not updating their records with my current contact information. They had NO RIGHT to call and tell our real estate agent and the buyers agent telling them we are not paying our bill. I will not recommend them. If they think it's ok to do this type of business practice, no one should be doing business with them

My furnace went out And needed someone to come to the house immediately as we have children in the…read morehouse and it was -11 degrees outside and even worse with the wind. Our call was placed the morning and Brenda got us a service Call, within a few hours Dennis arrived. He helped find the issue and was extremely thorough. I can't thank them enough and will recommend this company for any heating and cooling issues.

Jack came and helped assure that my house was a priority for him, and his team. I give a 5 star…read morebased upon my initial interaction. Great guy, and trust has been established. Install went just as smoothly, and his guys were just as great as he was. Went above and beyond in every aspect. Thank you, Joel/Cathie

Our heater went out. Jack was there quickly to diagnose the problem. He went through each thing…read morethat needed repair as well as things he thought would go out in the near future. Because of his knowledge, we decided to go with a new heater. He helped us get financing quickly and it was installed by two awesome techs he has. They were so considerate, putting down tarps so they wouldn't damage the floor as they came in and out. At one point, the tech redid all the wiring so it would "look cleaner". They were so nice and quick. Cleaned up everything before they left. I would highly recommend Jack.

One of the best I've met! Was thinking my 30 -year-old…read moreoriginal A/C was needing replacement..... NOPE!! Ray inspected, and two days later came out and checked the 'charge', and then cleaned the condenser. Son-A-Gun! Everything worked as it was supposed to!! Both Lisa and Ray are very cordial and genuine. There could never be a-higher recommendation. Practical, honest, and common sense. Saved us thousands of $$$$$!

We have used Ray's Heating & Cooling for 30+ years. They have always been timely, professional,…read moredependable, and provide quality service. We highly recommend them!

Beware! It's a classic case of bait and switch got a post card addressed with my name on it in the…read moremail for $15 off air conditioning safety inspection & precision maintenance so I called by phone to schedule a appointment I talked to Wendy she asked if I was a existing client I said yes I'm a existing client in which she verified- she said it would be $84.95. I thought great I'd use the $15 coupon on postcard too that they offered me. Then after work was done told it was $84.95 plus tax and the coupon for $15 off I couldn't use. Juston said service was regularly $94.95 and that was the $15 off I said no $15 off would be $80.00 not $84.95. Juston said to call Wendy I did she said service was $99.95 the $15 coupon was for new clients only. Wendy said the coupon was sent out to me as a reminder to call in for service. Juston the technician was a great guy very personable and gave me tip to keep unit clean. Juston said yes he ran into this problem all the time that he would talk to Wendy when he got back to his business. I signed it begrudgingly but I thought this is a bait and switch I called my credit card company I'm disputing it. I've loved having them out and they do great work and are reliable business. The last visit they matched the coupon price of a competitor. The coupon says not valid with other offers but not saying what that is? Definitely not transparent in their business practices. I told Juston I'm putting this up on Yelp. Juston then said he'd talk to Wendy. If they've had this problem with many other customers then why haven't they changed it. Wendy could of mentioned this over the phone.

From the owner: We're a family-owned and operated business that has been providing heating and cooling services…read moresince 1946. We're split in to two divisions, Better Home Heating & Air Conditioning for our residential work and Central Temperature for our commercial w

On 11-11-25 I left a review that I want to amend. I understand that mistakes happen but…read moreChristensen did honor the split of $300. Tiffany was kind, understanding, and professional. Christensen has my business.

Short story... it was 5° outside, the furnace stopped working , on Call was there within the hour,…read moreour CO levels were dangerously high, tech insured we had alternate heating sources before leaving, received call from sales during off hours, given multiple options, furnace was replaced the next business day in little more than half the quoted time, I learned allot, all were courteous, the installation was clean, you felt that it was a family business. Kudos to Jake, Mark, Dan, and the on-call tech (that has memorized Bryant error codes). I highly recommend Christiansen, it was the holiday season, the company was grieving from a family member loss and we had a very positive experience from this company and their people. Our condolences and thank you for your service.