Anthony goes above and beyond. My fireplace looks brand new. He knows his chimney and fireplaces…read more Kind of a protectionist.

Had them come out to clean out ash pit. They showed up on time and were communicative through out…read morethe work and let me know how it was going. They did a good job. It isn't cheap but they were one of the few that said they could do it or would do it.

My wife and I wanted to thank the entire team at Gagnon! Our experience from the day we walked…read moreinto your showroom, through the installation of our new fireplace was excellent! Keep up the good work/service! Thanks again! Dan & Janet

Great selection great prices good customer service…read more............................... Recommend for sure Gas or elec

The 2026 Home Energy Upgrade Initiative…read more Inquiries were made to Keeney in Neenah regarding the attic insulation upgrade for a 1954 ranch-style brick home located in Manitowoc, Wisconsin. Upon investigation, it was discovered that the attic lacked adequate insulation, with only 2-3 inches of deteriorated insulation present. Additionally, the entire attic, ceiling, and chimney required vapor sealing and the removal of old insulation. To ensure optimal sealing of the home, the basement exterior rim joist should also be foam sealed. Prioritize Energy Testing: Conducted both before and after the re-insulation of the home. The purpose of this test is to identify the existing insulation characteristics of the home and compare them to those after re-insulation. Insulation Team: Tyler, Nick, and Trevor - all highly skilled and professional individuals who consistently provided us with updates throughout the entire process. The attic upgrade process involves several steps: 1. Removal of old insulation. 2. Chimney wrapping and proper ventilation of the bathroom vent fan. 3. Covering the pod ceiling light and adding vent panels for the eaves. 4. Sealing the entire attic and ceiling with spray foam. 5. Spraying in 17 inches of cellulose insulation (fire retardant, pest retardant, higher R-value, and 100% recycled). 6. Construction of a new attic access cover with insulation. Basement Rim Joist Sealing: The entire basement rim joist was sealed with foam. Prior to this work, we had capped the concrete block basement wall tops with rigid foam and caulked in 2022. Current Residence: Acquired in 2022, necessitating extensive maintenance. Previous Energy Upgrades: 1. In 2022, the furnace and ducting were replaced. 2. In 2022 and 2025, the 1954 windows were replaced. 3. In 2026, the outdated air conditioning system was replaced with a Bryant VAN 290 Heat Pump. Why Choose a Heat Pump: Prioritize Energy Efficiency Conclusion: 1. Keeney's sales process was entirely transparent. 2. The initial energy testing revealed that our home requires upgrades. 3. Scheduling was flexible and accommodated our timeframe. 4. The work was completed as expected and met our expectations. 5. The final focus on energy testing is pending. That concludes our conversation for the time being, Donna and Dave.

I had my attic reinsulated about a week ago and can definitely tell the difference. My experience…read morewith Keeney Home Services was painless. Damean, Hunter and Noah arrived on time, made sure their travel path to and from my attic was sufficiently protected, and they then went about their business expeditiously. Damean kept me informed on duties for each day and invited questions, which he answered readily. My next project with them is gutter replacement, and I expect to have the same quality experience.

Brett Meuret came to my home today to take care of a clogged shower drain. Brett arrived on time,…read moregreeted me in a polite, pleasant , professional manner. We discussed the problem and Brett got right to work. Brett helped me with the ceiling tiles in the basement that had been damaged when the shower overflowed onto the floor and leaked down into the basement. Then he went to the shower and power rodded the drain and discovered a giant wad of hair that had been obstructing the drain. He made sure that the drain was free flowing and then cleaned everything up so it was all neat and tidy. Brett was very knowledgeable and explained everything in a thorough manner. I would happily recommend Brett and Black-Haak Heating and Plumbing for any work of that nature that you need to have done. Everyone at Black-Haak is friendly, professional and they get the job done in a timely and efficient manner.

I've had good service from Black-Haak before, but this appointment was disappointing. I scheduled…read moreweeks ahead, left work early, and brought my kids to our tornado-damaged home. We waited outside for an hour, and no technician came. At the appointment time, I received a text saying I had to confirm or no one would come. I didn't get it until well after the tech was supposed to be there. I was later told they'd tried calling and had sent the technician home, but I received no calls or voicemails. Why wouldn't they just show up for the appointment? I wasn't told a second confirmation was required. I hope Black-Haak reviews what happened.

We got estimates from four different roofers over 2 years and finally went with Fox Valley. I was…read morevery clear with the issues we were having from time to time (not every rain). They assured me the new roof would address those issues. Now the leaking is much worse. They have tried to fix it three times over a year and still we are getting more water damage than ever. They have not responded to our latest request to stand behind their work and make this right. The damage to our home is getting worse. We have lost important items due to water damage and they will not even tell us what the problem is so we can hire someone else.

Fox Valley Roofing and Siding provides efficient and cost-effective gutter service from…read moreinstallation to cleaning to replacement and even re-roofing. They offer full-service options with upfront estimations so you know what your project will look like before you get started. I love my new gutters and siding from Fox Valley Roofing & Siding which they had done last month. Perfect 5-star rating!!

Such a great experience! Very knowledgeable and friendly staff. Wonderful selection of fireplace…read moresets and accessories, fireplace doors, grates, etc. Definitely will go back for future needs. Highly recommend.

Just had my gas log installed and it looks great! We didn't know what we wanted, so we went to…read moreTruttman for ideas. They spent a lot of time helping us understand the choices. They gave us suggestions for someone to check out our chimney to make sure it was safe. (That company was great! Knowledgeable, helpful and inexpensive!) They gave us suggestions for a company to install the gas line to the fireplace. (The plumber came by quickly, gave us a free estimate, then returned when we had our equipment to install everything. Knew what he was doing, did good work and charged exactly what he estimated!) When the equipment we ordered arrived, it was just what we wanted. After the installation, the whole set-up works just as we expected and it looks great! We love the company and will do business with them again!

Very professional and straightforward. They set expectations and explained everything clearly.read more

Important: PLEASE READ DO NOT HIRE. Please view all my…read morephotos ******************** This company is only interested in your money & making a sale !!! I hired Sure-Dry 3 yrs ago to fix my basement walls. Prior to hiring them, I sent them videos of my basement walls protruding water, like a broke dike would do. So, not only was my basement getting tons of water in it... but you could physically see that I had severe cracks & structural damage in my walls. Several other companies come out to provide me a quote. Unfortunately, I opted to hire Sure-Dry. *** I specifically asked the sales person and the crew supervisor why they wouldn't have to dig the outside perimeter to correct my problem *** They're answer was " Ohhh, we don't have to do that anymore " I am an average home owner, I did my research, but you're also hiring PROFESSIONALS, LICENSED COMPANIES who make you believe that you can trust them. When they started my project, they assured me that these " magical drain tiles " would resolve & correct my problems. When the crew began, the workers were extremely kind, however after the work was finished, Sure-Dry had to come out repeatedly to correct things that weren't done right. I had to call them SO MANY times. I worked my way up the branch of command to get help. ****My basement kept getting wet, every time it rained *** I would call them every time to have someone come out to address the problem. This company refused to call me back. Luckily I kept a log and took pictures over the past 3 years. On 9/4/26 we had a lot of rain. My sump pump alarm went off at 4am, I went down to basement, suddenly water came leaking in from every wall by the floor. I immediately called Sure-Dry. Of course they don't offer 24hr emergency service. I left them a message. 1 hr later I heard a THUNDEROUS CRASH !!! My bearing wall had now totally COLLAPSED. I had water & mud up to ankles. Mud had now traveled through my entire basement & lower level of my house. My living room, bathroom, bedroom & office. EVERYTHING GOT DESTROYED !! I left another message, frantically telling them of the collapse. By 9am I had called in another 5 times with still no response back. It is now 9/25/26... this unscrupulous, fraudulently based company has yet to call me back or even come out to my house to view all the damages. I spoke to the GM: Nick Rainer on 9/11, now a week later. He promised to speak to Cory ( project manager) about situation & come out that following Monday. I proactively sent Sure-Wet a certified letter requesting a cure for damages. After 10 days the GM ( Nick Rainer) sent me an email, stating they have forwarded my situation to their LEGAL Dept. OMG ... I have a 25 yr warranty from this company !!! And still no call, no apology and no visit to my home. I began & attempted to call every contractor, foundation repair company, restoration service etc.... But no one was available, due to working the Menasha tornado project. Please view all the detailed pics of the basement wall COLLAPSE !! My State Farm insurance company denied my entire claim ... EVERYTHING Toby, Vince & Tony were the crew that water-proofed my basement. They ALL went up & beyond. They were very expeditious in completing the job, and were so KIND for assisting me with small items I needed help with. I decided to go with the " wall braces" that were recommended to ensure my walls / foundations stay in place. I requested the same crew to come back for the additional repairs. The only downside that was visible to me, would be the appearance of the white wall sheeting that was applied. The pictures and how it was described to me when I received my quote were totally different. The pictures showed a tight white sheeting that appeared to be flat & adhered to the wall. The sheets on my walls are loose and not that appealing. Toby explained what the sheeting was actually meant to do, therefore the need for the loose fitting. I might suggest that when siting an estimate and providing different options to the customer, that the " Wall protection " be explained a little better.

We recently had a fireplace installed and were very happy with the overall experience. The pricing…read morewas reasonable for the area, the delivery and installation were completed quickly, and the crew was professional, respectful of our home, and took the time to put down tarps to keep dirt from being tracked inside. My only suggestion for improvement is the billing process--I would have appreciated the option to pay by credit card on the day of installation and receive invoices by email, and including a return envelope with the mailed bill would have been helpful. Overall, we're very pleased with our new fireplace and would recommend this company.

We had a great experience with getting our fireplace checked over by Shaun! He was friendly, on…read moretime and take great care of everything for us!!! We were very happy!!! Thank you, Shaun!!!