Have used this company for years and they were always very reliable but for some reason they do not…read moreanswer their phone or return messages anymore. Not sure if they went out of business or what's going on but my wife left 3 phone messages and 1 website message and never heard from anyone. Will look elsewhere

Had my gas fireplace finally serviced after living in my house for 6 yrs. The tech was amazing! She…read morewent above and beyond and made my fireplace look like new. Couldn't be happier. Will be using my fireplace a lot more this winter. Thank you Chimney Guy

Customer Review - 2022…read more Christensen & Wisnet, Inc. - The Good Guys Heating and Air Conditioning 4450 W Greenville Dr Appleton WI 54913 https://goodguyswi.com (920) 734-1436 In May 2022 my air condition from the early 1990s was no longer going to work and I knew the original 1950s furnace and 12-year-old water heater need to be replaced. I was very unhappy with our old service company. I research the best rated Heating and Cooling companies and called the top 4 companies. Anthony from the Good Guys was the only one to get back to me within a week to give me an estimate, he was there the next day! After getting the other 3 estimates his estimate was still the best for price, quality, and the service they would provide. They were also the only company that would get my new system installed in June! Homes come with all sorts of Heating and Cooling systems, and they date back to all sorts of dates. The Good Guy team knew how to assess my old system and were able to find the best products and installation for me. In fact, they first solved a duct work installation issue by worked with most the old duct work avoiding extra costs. Later when it was time to install my new heating system Anthony called be back with a better more energy efficient heating product saving me a few thousand dollars and also giving me a $500. Rebate! I must say what I was most impressed with was the service of the whole team. I loved working with them, they are the best service team I have ever had in my home! Each member of the team was great! They are very prompt, friendly, knowledgeable, experienced and the results have been fantastic - everything works well. It I ever have a question, need a follow up or just need someone who listens and finds a solution for me they are there, always with friendly professional service. Use them! Cheers! Thank You Good Guys! J,S. Moore Menasha, WI

Competent, reliable, and doesn't price gouge! This company has a long history of providing good…read moreservice! We are so grateful for them! My elderly mother in law was being taken down the con lane by KKomfort and they wanted to price gouge her and do repairs that her boiler did not need. She is elderly and on a fixed income. My husband insisted that she let these folks give her a second opinion. They came in a timely manner, behaved as professionals, and took care of her boiler for a reasonable fee and did not see any of the issues KKomfort claimed she had and wanted to charge her an exorbitant fee! KKomfort made a fake diagnosis on her system! Thank goodness for Christensen and Wisnet! We will use no one else! Go with a long held reputation for great, honest service! Don't be taken for a ride by someone who wants to con you and over charge you!

Shortly after moving into our home in 1996 we needed a new roof. 27 years later we felt the need to…read morebe proactive by having a new roof installed before problems occurred. After hours of research to learn what to consider...I had contact with many different contractors. I asked for and received written quotes for service from 11 (then stopped). The quotes for my project ranged GREATLY; with some contractors offering the same product for double or more cost. Product reviews showed many quality asphalt shingles. Since Owens-Corning shingles continue to receive high ratings for all around quality; and because I was totally satisfied with them after installed in 1996; I decided to stick with Owens-Corning. I chose ROOF ENFORCEMENTS for my project: -they are an Owens Corning preferred roofing contractor. -of the Owen-Corning preferred contractors their quote was the best; -their customer service satisfaction ratings were great (among the best I reviewed); -their Better Business Bureau rating was A+; -and, they are a local company and will be available if I have further needs. Roof Enforcements provided a detailed quote that explained the work to be done and costs. Andrea always took the time to communicate-providing information, answering questions, providing guidance, and coordinating. As the project coordinator she really went above and beyond to get everything correct, to make me feel comfortable, and to assure my customer satisfaction. Andrea and her team were highly commendable though each step of the process. Her crew was absolutely amazing, focused and hard-working, and they didn't rush any of the work; they took great care to get the job done right. The new roof and clean up was completed timely, professionally and with great quality. I can't say enough...throughout the process... from inquiry/inspection, completion of the work, to cleanup...it was an amazing experience. Our roof is solid and beautiful! And, I feel so comfortable going forward into my retirement years with a well-protected home. If you have any hesitations about choosing the right roofing company, please consider Andrea and her ROOF ENFORCEMENTS team. The prices were very reasonable and they really care about their work. I would highly recommend Andrea and her crew.

Christiensen Heating & Air Conditioning is my go to for any HVAC needs or service. They have…read moreprovided excellent and timely service and have installed both my furnace and air conditioner. In fact when my old air conditioner finally needed replacement, they had a new one installed on a very quick turnaround. The team is always friendly and very responsive. I highly recommend.

On 11-11-25 I left a review that I want to amend. I understand that mistakes happen but…read moreChristensen did honor the split of $300. Tiffany was kind, understanding, and professional. Christensen has my business.

The tech was kind and informative. They came for a free "tune up" on our AC/furnace…read more What was supposed to be a 15-30 minute tune up turned into more than 3 hours, maybe 4? With multiple techs coming into our house. Not super respectful of our time. They quoted that we needed all new duct work for thousands of dollars, which, fine, thank you for the info but we don't have 20K to get all new ducts. The problem: They took out our old filter in our furnace and threw it away. Forgot to let us know that, so we just were running it with no filter for 10+ days, which is pretty bad for the unit and our air quality throughout the home. It's also potentially a safety hazard to not have a filter...seems odd for a company that specializes in this to leave our unit worse off seeing as they came to "tune it up".

Healthy Home Heating & Cooling replaced my 15 year old furnace that was only 80% efficient. The…read morelady who came out and did the estimate was very friendly and knowledgeable. They were able to schedule the install the following week. They put in a new Rheem 98% efficient furnace and an Aprilaire media cleaner and did a great job! You can tell that the installer and the helper really do take pride in their work. Will definitely be using this company again in the future!

I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

Called at 1pm as our heat sync and compressor had iced up. Temps were in the 80's this week and if…read morewe didn't get the ac fixed my 8 month pregnant wife was going to be miserable. At 4pm they had a tech on site, and issue was fixed 30 minutes later. Prices were very reasonable, and customer service was excellent. Would not hesitate to recommend them to any of my friends.

When we built our home in 2003 FVS&B installed the gas fireplace. We have used them regularly to…read moremaintain and service the unit and never had a problem. Now I can't get them to even schedule an appointment. I've called several times and have been told Stacey would call be back to schedule by the end of the day. I've been told my previous message must have been lost, I've left a message on Stacey's voicemail. Still no appointment. My only guess is that management has changed and this company isn't what it used to be. While we'd like to stay with FVS&B for the sake of continuity, at this point we are out!

Poor service on their poorly installed products leads me to leave this poor review. I have a 2 page…read moredetailed description of what and why, but to spare the time here I say only stay away. They truly could have hurt or killed someone. The Gas Fireplace insert they installed leaked gas, and fan continues to rattle so bad we cant use it. Their fix was to wedge a piece of scrap metal under it. Cleaver, and it worked for a while, but like all cobbled fixes it didn't last. They wont stand behind it, or their cobble repair. They chimney cap they installed with only 4 screws blew off, and they did not care one bit.

My wife and I wanted to thank the entire team at Gagnon! Our experience from the day we walked…read moreinto your showroom, through the installation of our new fireplace was excellent! Keep up the good work/service! Thanks again! Dan & Janet

Great selection great prices good customer service…read more............................... Recommend for sure Gas or elec