A loyal, family owned business! After requesting their professional opinion about the condition of…read moreour basement after an inspection marked a wall in our basement questionable to today's standard, this company came out after doing a project over a decade ago. The owner educated us and gave us peace of mind that our basement was great, especially given the age. He didn't try to sell us work that wasn't necessary. Their previous work was done in 2008 and still holds up and looks great. No basement leaking or foundation issues. Thanks for taking the time to follow-up. We will definitely use this business in the future and refer loved ones and friends!

We dealt with Andy, the owner of the business, on a deal to acquire some heavy equipment he was…read moreselling, an old loader that he wasn't using any longer. We communicated with him for a couple of weeks, test driving the machine, inspecting it closely, and asking a lot of questions about it. It had a lot of miles/hours on it, but we decided to purchase it fully aware and understanding the issues with it (leaky diesel tank, leaking air from the tires, yet the transmission was good). He was firm on his price, we felt he was being fair, and he spent a lot of time with us during the process. On the day the check we wrote to him was approved by his bank, he had us come by to pick up the loader to take it home. Andy assured us that the batteries in the unit were good. Trusting his communication, we drove it off his property over 1 mile away to meet the flatbed truck delivering the loader to our Milwaukee address, and when we arrived at the meeting point, we shut the loader off awaiting the driver's arrival. When the driver arrived, we proceeded to try and start the loader to drive it on the flatbed, but it would not start. After trying lots of different tricks, we couldn't get it started, and finally decided to drive a few miles to a farm supply store to purchase some batteries, which once installed, allowed the loader to fire right up! The batteries cost us an extra $275 + $150 for the driver's time just to get it home. When we followed up with Andy via his cell phone leaving him 3 messages over the course of the week that followed, he would NOT return our phone calls. Before he had our check for the loader, he was VERY responsive. But upon calling to ask him about the batteries and the additional $$$ he cost us, he wouldn't respond. We were hopeful he would be understanding and share the costs which inconvenienced us following his comments that the batteries were good. Not knowing Andy beyond this transaction, I question his desire to do the right thing, and thought others should know about it. Is this how he provides customer service to others?

Prompt service, quality parts, energetic technicians focused on requested budget limitations.read more

The techs are courteous and knowledgable. They were on time and got right to work. The opener…read moreoperation was explained to me. Very professional.

Have used this company for years and they were always very reliable but for some reason they do not…read moreanswer their phone or return messages anymore. Not sure if they went out of business or what's going on but my wife left 3 phone messages and 1 website message and never heard from anyone. Will look elsewhere

Had my gas fireplace finally serviced after living in my house for 6 yrs. The tech was amazing! She…read morewent above and beyond and made my fireplace look like new. Couldn't be happier. Will be using my fireplace a lot more this winter. Thank you Chimney Guy

Working with Chad was a great experience from the beginning of the project to the end! I needed to…read moreupgrade my existing fire pit. He was prompt in providing me with an estimate for my job. He came to the house, we waked thru what I wanted done, he offered ideas, and he did a remarkable job at explaining the entire process. During the installation of my project I was VERY impressed with the quality of work that was performed. He used quality materials the entire way. The most impressive part of this project was with their attention to detail. Everything was cut and placed to exact measurements and level. In the end Chad and his crew cleaned up the job site to perfection. I HIGHLY recommend Great Escapes Landscaping for top quality landscaping needs. Five Stars is not enough

When calling in to the business for a quote I instantly got the run around. It was almost like…read morethey did not understand what I wanted. The job was a very easy brick patio, with retaining wall. After about 15 mins on the phone they set a time to come out and look at what I wanted done. After showing up 1 hour and 15 mins late with no call, they tried to push me another way on the patio, which would not have been bad, but it was not what I really wanted. He decided to not give me a price at the time, but did send a quote to me and it was way out of the ball park. I understand you have to make money that's what a business does, but from the 3 other quotes they were not even close. After I called to make sure everything was apples to apples, they started talking bad about the other businesses that quoted the job, that was enough. Do not go here for work it is not worth it.

My basement flooded every spring and through summer. My house was built in 1946 and no sump pump…read morewas installed, and I live next to a large river so the water table is pretty high. I had water coming up through the floor and coming in from the walls. I had a few estimates to "waterproof" my basement. I knew that it was going to be expensive, so I wanted to make sure I found a company that actually cared about my situation and wasn't money driven. I called ABT and Dan came out within 48 hours to take a look at my basement and give me an estimate. Dan took his time, measured and took pictures of my basement. He gave me an estimate; again, I knew it would be expensive, but the cost was pretty competitive with the estimates I had already received. What pushed me to decide to use ABT was the fact that they actually cared about my situation. I opted for the whole package - sump pump and under floor bleeder lines and baseboard system. Once I gave them the go-ahead, they put me on the schedule quickly. It took 3 days to finish the work and each night, before the Jermellio and his crew left, they made sure to clean up. They were very respectful and explained to me what it was that they were doing each day. On the last day, they explained to me how everything works. All was great! About a week after the system was installed, I noticed that water was seeping through a crack in the floor. I called Dan and told him about it. No hassle, no fuss - they got someone out immediately to fix the problem - no extra charge. Great! About a month after the install, I noticed a lot more water coming up from one section of the basement floor. Once again, I called Dan and he had someone come out and assess the situation. After about 45 minutes of testing the system and taking measurements, it was discovered that the pitch was off on the bleeder system under the floor and the water was not draining properly. Again, no hassle, no fuss, they got someone out to my house - dug up the concrete, re-pitched the bleeder lines and tested it - works great, poured more concrete and it was finished - only took a couple of hours. Again, no charge. Bottom line, ABT cares about their customer satisfaction and will not stop until the customer is satisfied with the results. I will not hesitate to contact ABT again for other concrete needs. I ABT

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.

They don't fix flooding issues. The manager will promise solutions while charging over $5000…read more Find another company that can actually repair your basement without charging a small fortune!

Did wall strengthening and waterproofing basement wall all aspects went very well and quality of…read morework was better than expected

ABSOLUTELY THE WORST!!!! I never expected a "chalkboard " finish, however I DID NOT expect big…read moreareas of pooling water NOT related to landscaping issues, many cracks and holes because I paid for 3 inches but got less then 1 in many areas!! Heaving and lifting. We had issues after the first 3 days!!!! They promised to come and look at it after bill was paid in full ONE YEAR AND A DAY- THEY sent out their Pave Solutions ( never did they see the issues themselves after numerous emails, pictures calls and texting) only to be told " it was one of the worst they seen and they couldn't fix it" Pave Black refused to return any messages. Please save yourself the money, time, trust, frustration- look at the reviews and BBB. Feel free to come and see the horrible job they did on our driveway. Their talk is unreal!! Spencer will try to threatening you. John and Spencer are the most dishonest people. Spencer would rather " update his contact annually"- to cover his poor work than strive to do HONEST QUALITY WORK! They did NOT deliver on quality, service, honesty!! They made zero attempt to fix their bad choice of skimping out. Cheated us for what we paid for. I made have been left with a loss of thousands of dollars but I don't want others to deal aa so many have by this group. I wish I could leave all the pictures- absolutely the worst!!

Update to 1star rating: Pave Black Asphalt came back and…read moreprovided a "no-charge" seal coat Spring 2025. I appreciated that they rescheduled a few times due to non-conducive weather conditions. The driveway looks much nicer.

Fabulous experience with this company! Would definitely go to them again! Marissa was helpful and…read moreknowledgeable with picking out our floors. Myron was amazing!-when a piece of our flooring needed to be replaced he was so easy to work with, great follow-through and end product looks great! Very happy with this company!

Absolutely loved working with the House of Flooring. We had them do a tile backsplash in our…read morekitchen. And it looks incredible. They came to our house and offered some really great ideas on what tile & design we could use. They got the measurements needed and offered us a quote that was very reasonable. We scheduled the installer and he did a fantastic job. He was quick, efficient and didn't damage our granite counter tops or wood floors. We will use them again and highly recommend the House of Flooring!