Very satisfied with the two fireplaces installed- everything looks great! I would have given a 5…read morebut I thought someone would come out to demonstrate use but was told I should go to store instead. I will refer to booklet I picked up at time of sale which is no problem. Thanks for the awesome job!

Contacted them for a wood stove chimney repair. What I thought would be a simple job, turned…read moreinto a major upgrade. They didn't return my calls, or respond to email. I now find out I will be needing a new chimney and wood stove to replace my 35 + year old system. Business must be great for them, they don't need any new business. They lost a substantial sale of chimney and new stove due to their lack of contact and poor service.

In order to schedule repairs to our chimney, we were asked to send 50% of the estimated cost to…read moreAbsolute Chimney. We sent a check for several thousand dollars, which was deposited, but then we were not able to get in contact with the business or owner for several weeks after repeated calls and emails. We were finally able to schedule a date to start repairs (~6 weeks after the check was deposited), but on the day of the scheduled appointment, no one showed up and no one called to let us know they weren't coming. When we called to express our frustration and disappointment, the owner made excuses, got agitated, and then hung up on us. We requested a refund of our deposit due to extremely poor customer service, lack of communication and answering phone calls/emails, and no one showing up on the appointment date without notice. The owner has refused to refund our money and has been ignoring our emails. Do not hire this company!!! They are not trustworthy and have nonexistent customer service!

Justin came to evaluate our fireplace. He was professional and knowledgeable. The results of the…read moreconsultation were emailed. My husband and I had questions and spoke with Nick. Nick made an appointment to come and look at it. He never showed up or called. Later we were told it was too cold. We rescheduled, I called the day before to confirm. No one answered and I left a message. Today Nick did not show up or call. Very disappointing for a small local business.

We hired Glen to inspect and clean (if needed) the fireplace in a wood burning stove in the house…read moremy husband and I are in the process of purchasing. He overcharged us for the inspection and never even looked up the chimney or got on the roof for the inspection. When we got the full report from the home inspector he had photos of a lot of creosote buildup in the chimney from the roof. We never got an inspection report from Glen either. When I asked him to go back out and explained that he may have overcharged us he apologized and said he would make it up to us. He said he would get there the next day, a Thursday. He did not actually go until Saturday when we were not present and I did not hear from him until Wednesday, after multiple calls from us, our real estate agency and my insurance agent. These papers were due the Thirsday before, as I told Glen on the phone, and we were concerned this would push back our closing date. When he finally answered he said he was charging us $20 more for filling out the report from our insurance company and taking photos of the fireplace. When I questioned this he threatened to withhold the report that was due the week before. $20 is not that much money, and had he quoted me that to start with it would not be an issue, but he was extremely rude on the phone, overcharged us twice, and frankly did not do what we paid him to do in the first place. Had the inspector not noticed the creosote buildup we would have assumed it was clean and safe and could have had a fire in our new home because of his neglect. On top of everything the one and only photo we actually needed for insurance was too blurry for the insurance company to accept and now we need to have the photo taken again.

We worked with Ben to tile our new shower. Ben did great work, and to us an important factor was…read morethat he was a very good communicator. He communicated when he would be there of if he was running late. That helped make our job go very smoothly and removed uncertainty from the process. We would definitely recommend Ben!

Ben remodeled our bathroom and did an excellent job. He responded quickly and was receptive to…read moreideas. He also assisted with design ideas and questions we had. He is meticulous with his work and we couldn't be more pleased with how the bathroom turned out. We would definitely recommend Ben.

Betro Flooring is the best! I have just had the best experience remodeling my bathroom thanks to…read moreBetro flooring. From help picking out the exact tiles I needed, thanks owners Jamie and Yolanda, to the perfection of doing the tile work, thanks Chris, I could not be more pleased. If you want people that know what they are doing, show up to work, take pride in their work, and will work with you this is the place to go! Wonderful work and wonderful people. I couldn't be more pleased with my new bathroom! And they always clean up after themselves...amazing!

Jamie came over to our house and looked at the job. he gave us a price and a time line. the price…read moreand timeline both were not what he said. He never did give us an estimate of the cost. I guess this is our fault. All and all I wish we would have went with a different company.

Excellent to work with. She does not impose her ideas on you…read more My wife and I wanted a lawn and patio design utilizing natural stone while giving a sense of a Japanese garden design. She did an excellent job.

From the owner: Experienced, award-winning landscape designer blending the energy of nature with each customer's…read morevision Susan Murphy can provide layout designs for the do-it-yourself gardener or arrange for complete design and installation. We will do our best to match any competitor's bid for your project. Bring us your plans and we may be able to provide you with alternatives to find you a lower estimate for your project. Creating a beautiful project for our customers is what our mission involves and customer service is extremely important to our company. Working within a defined budget, we can provide a variety of design services from rough sketches, to large scale estate plans. We can work with your existing structure but ideally, landscape design begins during the design phase of your structure. Plans are priced on an hourly fee and charged separately. Details of itemized hard goods, labor and plant materials are available for the customer's review allowing the client to fully understand the elements that go into their landscape design installation. We don't like surprises, and will completely explain your design's cost. Each client sees a complete list of details and can prioritize or eliminate aspects of the design to "phase in" or simplify a project over a period of years. Typically, with open communication before the project begins, there are no surprise additional costs, unless of course the client agrees to or wants additional work...

I had Ken and his team redo the painting of the interior of my house including trims and doors as…read morewell as removing paper wall from an entire room. It was a big project, but Ken and his team did an excellent job. Their work is seamless, professional and efficient. Moreover, they were flexible in working with other projects contractors that I had in my house around the same time. I will definitely use them again and I do strongly recommend them. Their work is fantastic.

From the owner: Residemtial & Commercial Painting - Interior & Exterior. Log Home Staining & Cob Blasting, Deck &…read moreFence Staining, Doors & Trim, Cabinet Painting, Power Washing & Gutter Cleaning