Unquestionably 5-star service. We moved into a house with an antiquated gas fireplace that we…read morecouldn't even get gas flowing to. We called Steve the Fireplace Guy based on the reviews here and in Washington Checkbook. Kyle came out to do our service and he got the unit back in working order. He was really friendly, let us know what our options were, and then kept us informed as he was working. He also answered a bunch of questions we had about the gas lines and myriad gas appliances in our house at the same time. The pricing was very reasonable as well. Honestly, we thought we were going to have to buy a new burner set and had given up on the idea of fires this winter, but by the time Kyle left, we were enjoying our first fire in the house. We will definitely be repeat customers and I wouldn't hesitate to recommend this company.

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

As a first time home owner this was my first experience with a fireplace and Chris took his time to…read moreshow me the ins and outs of how it works and how I should maintain it. I recommend this company to anyone who wants honest and remarkable service.

They cancelled, rescheduled, or just plain didnt show up to our appointment 7 separate times. They…read moreno showed yesterday after telling me they would be there between 12-4 and have yet to respond to my texts requestinga refund for my deposit. I would not recommend this company to anyone. Oh also all of their reponses to the 1 star reviews on google are almost certainly AI generated so they don't even care enough to actually address the constant issues being brought up.

January 2026: This was the second time using FW Masonry so that should tell you how we feel about…read moreFrank's work. We live in a stone cottage circa 1850 that needed some re-pointing. Frank came out to provide a fair estimate and we contracted him to do the work. When it was time, he arrived as scheduled and did a wonderful job. Frank is a standup guy with loads of integrity. We'd give him the keys to our house, that's how much we trust him. His knowledge base, attention to detail, incredible customer service, and willingness to work for a fair price are what set him apart from most of today's contractors. And he's the nicest guy to boot. If you're looking for a skilled mason, we can't recommend FW Masonry more highly. Give Frank a call.

From the owner: Providing local masonry services in Carroll County, Howard County, Baltimore County and some areas…read moreof Pennsylvania. I am a mason by trade and specialize in repair, restoration and rebuilds. I've been in the masonry trade for 20+ years. I'm fair in my diagnosis and communication with you in what is needed to complete the work. I'm efficient and fair in my pricing. ​Licensed, bonded and insured MHIC# 89302-01

We've been using Tevis for over 20 years and they are reliable and affordable for servicing our…read moreHVAC equipment. Recently repaired our gas fireplace with no drama or delays. Love these guys.

Every year I called the same fireplace company for maintenance on my gas fireplace. The company…read morethat did the upgrade/remodel ($10,000!) in my condo suddenly became snarky bec they lost their technician. I called twice. They were rude both times. Just wanted to give them a second chance. Well, bye, then. I'm so glad I found TEVIS instead. After much research, I chose Tevis. THEY WERE GREAT! The technician, Mr. Araby Miller, could not have been more knowledgeable, careful or courteous. He answered all of my questions, took the time to do the work right, and left the area around the fireplace immaculate. I will definitely call TEVIS every year from now on. No question about it ! Safety is my #1 concern. Thank you Tevis !

Shawn Sweeney of MCP nd his crew overcame a number of obstacles in making installation of my…read morefireplace insert a success. The crew that came to install the insert were competent and efficient. They solved several unusual problems particular to my ancient masonry. The repairs and insert look great, I have had two other chimney companies problem solve for me this year but MCP was by far the best. I could not have asked for more responsive and better service than I received from Shawn and MCP.

I requested a quote for installation of my reclaimed solid walnut mantle shelf. I was quoted $300…read moremore than what I paid, $1,500.00, which was a pretty penny. Guy was nice because he looked around my home and saw money. When I received the quote and asked how long it would take, no response was given. Big red flag-shady. Did it myself for fifty bucks in materials, which included a $10 masonry bit (tool to use again), and it took three hours. Five hundred an hour is fifty dollars more than what I pay my lawyer. Save your money, choose another company Or do it yourself.

Fantastic service. High quality (as far as I can tell). Incredibly communicative. Extremely…read morethorough work, and they keep the entire area extremely clean. We're doing some major home renovations and wanted to be sure our chimney was 100% good to go. Our home contractor recommended Magic Wand. They came and did what they needed to do inside the house, again keeping everything incredibly clean. They then said that there was some outside work that they recommended: some re-pointing, redoing the crown, cleaning the brickwork, and a few other things. I gave them a down payment and they came back a couple of months later. Took them about 3 days, mostly because they had to put up and take down their scaffolding. And again, even outside, their work was incredibly clean. Very happy with their work and how they work with their customers. Highly recommended!!

Unfortunately, most of our community is getting to the point of needing brick repair on our front…read moreporches. I got a recommendation from a neighbor for Magic Wand Chimney. I was so pleased with their work. Richard is a real craftsman, who really pays attention to details. The finished product is much better than I expected. If you need brick work, this should be your first choice!

Unreliable. I told them we were at 40% and to come in 7-12 days (this is documented with an email…read moreexchange with Margy). 15 days later, still no delivery. Now we are out of propane. Even worse, Nick, the guy on the phone is extremely rude, and keeps saying "I don't do propane" and things like it isn't his problem, because he just does repairs, and just generally has an attitude that is extremely rude and dismissive on the phone. Even people who can't help can say that they'll do what they can to call someone and try to help. He is the emergency contact at the company, but his tone and mannerism is like I'm just bothering him. Also, I don't trust their math when they fill, although admittedly I cannot prove this, but I will plan on checking the tank regularly if I'm stuck in the contract. Honestly, I prefer to just get out of the contract at this point. He eventually gave me a phone number that leads to another message box, which honestly sounds like the same one as I used to contact him. I feel like I'm going in circles. Update same night: Finally someone helpful called me back. They will deliver tonight. He also doesn't understand why they didn't deliver one week later when I delayed delivery by a week (which he also has documented). Generally, this company needs to get more organized.

Horrible. They just don't give a rip about how they leave a customer's home…read more I had these guys out a couple years ago to provide Propane and install gas logs in my fireplace. They were so screwed up that I decided against doing it. Then I had a whole house generator installed by Tim Kyle Electric- who did a great job at a fair price. Unfortunately they partner with Tevis for Propane. Tweedle Dum and Tweedle Dee from Tevis show up to install the tank and proceed to get their truck stuck not once but twice- it's what happens when you're too stupid to use the 4x8 sheets of plywood and the outriggers on the truck. The boss had to come pull them out. Ok, stuff happens. Did they come back and fix the mess they made? Nope. Tim Kyle's landscaper had to come fix it. Avoid Tevis!

THE BEST! This is the contractor you want for your home improvement or remodel project!…read more Reliable- Knowledgable- Fair Pricing- Highly Skilled and Honest! Kip has done work for us on a few occasions including building a porch, replacing exterior doors... I've seen his kitchen remodels and basement build outs- all stunning!

You will not find a better contractor than Mr. Keppler. He has done two large jobs for us and if…read morewe need a third, we will call him again without hesitation. Honest, reliable, professional, meticulous, perfectionist -- everything you want in the person who is working on your home. We'd give him 10 stars if Yelp allowed it!

Lied on the est. ABOUT liners. CHIMNEY LINERS HAVE NO CODE REQUIREMENT. He said my new lines did…read morenot meet code and had to be replaced........only 1.25 in.installation had to be1.5 in. BS I called H C code.

Our serviceman did not show up on the scheduled day and later called to reschedule for the…read morefollowing Monday. When he came he cleaned the chimney and serviced the fire box for the Jotul woodburning insert. Then he serviced our Heat N Glo gas fireplace. After he left I noticed the gas fireplace was not operating by the remote switch as it had been previously. I had asked for two receipts, one for the woodburning fireplace insert and another for the gas fireplace, which was promised to come by email. After a few days I tried to call Simple Sweeps to get the receipts as promised, but there was no response to calls or texts. A few days later, a heat exchange pipe fell out of the chimney of the fireplace insert while putting a log on the fire. I hope that this unfavorable review gets their attention and they contact me to correct the problems and provide me with the receipts I am entitled to.

I had never owned a fireplace before and wanted an inspection and cleaning. I saw Bob's recommended…read moreon a local Facebook group and gave them a call. Daniel came out and was very informative on what needed repairing. He showed the video of the areas of concern that he found so I could understand everything. Their prices were wallet friendly, too. Daniel and his helper Mark came by several times to make sure the job got done right. They were very friendly and chipper even if I myself am not much of a morning person. Side note, I had a small tree in the way and tried to trim it the best I could. Daniel brought a chainsaw and took care of it and Mark even took the trimmings to the dump. This was above and beyond what I expected and just shows the kind of people they are. I mean, if anybody is actually whistling while they work like they did, then they must enjoy the job and that shows in the quality as well. Barb at the office was also great and handled all the scheduling and payments over the phone without issue. She even thought to ask about how I was feeling (had my wisdom teeth out). The customer service just cannot be beat with Bob's. If you need chimney services or repairs, I would highly recommend the fine folks at Bob's Budget Sweep!

Dan provided us excellent service, prompt, efficient and professional. Bobs Budget Sweep is highly…read morerecommended.