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    Firestone Complete Auto Care

    2.8 (57 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    My daughter spoke to the representative on the phone a day prior to service and explained that she needed a new battery and asked for someone to assess what might be wrong with her breaks. She drove her car to the shop and left it so that it could be looked at first thing in the morning. It took this garage until 2:45 pm to call and explain that they wouldn't consider replacing the battery since previous work was not well done. We knew her car needed body work and that the front bumper needed attention but she had explained that prior to the service appointment. We weren't expecting Firestone to fix the bumper. We just needed the battery replaced at the very least. By the time my daughter got to the garage at 3:15 pm and called AAA to jump start the car (they refused to jump start the car) it was close to the end of their day. So they closed up shop and left her waiting for AAA to come and start the car so it could be driven to the shop in Brookline where we should have taken it in the first place. Why would it be acceptable to refuse to replace a battery over a bumper issue and leave a customer stranded at your closed shop?!?!! Don't expect great service if you go to this garage.

    Broken hood release

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    3 months ago

    I had an appointment and they finished the work as promised and record time and everything was fine

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    Lee S.

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    1 month ago

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    1 month ago

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    9 months ago

    Friendly, efficient service. EJ at the front desk was very helpful. It was easy to make an appointment the day before. Thank you.

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    2 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I was in and out in a timely manner, and I was very happy with the team of Joe, Chris and Stan.

    Mentioned in 4 reviews

    Read more highlights

    Norwood Auto Care - Complete auto repair foreign and domestic

    Norwood Auto Care

    (15 reviews)

    I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

    So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

    Firestone Complete Auto Care - tires - Updated May 2026

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