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Firestone Complete Auto Care

2.0 (111 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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Reviews With Photos

Free tire install. Big freakin deal.  Everyone does that.
Jacqueline M.

This place is just awful. Waiting all day to have two tires installed. They actually told me, " Well they're large tires." Are you freakin kidding me. Told me it would be ready at 3:30. Wasn't ready until 4:30. Came to pick it up. Wasn't even taken in yet. So disappointing. Dropped the truck off at 10:30am wasn't finished until 4:30. Won't ever be back. $450 for two Dodge Ram tires. I want my freakin money back.

Andrew B.

I go to Firestone at least once a month with my vehicles. Both Quincy and Raynham locations have always been professional, accurate, and courteous. The only (2) reasons for a 4-star rating is expensive it is, and how long is usually takes. Otherwise, it's a 5 star experience. It makes sense why people rate these shops so low... But people have to realize a couple things and gives these technicians some slack. (1) They are always swamped with cars and are understaffed; your not the one who wants their car finished in a flash. And your not the one who has a career being in neck deep in oil and grime, so relax and have some respect. (2) If you want your vehicle to be done right, then give them AT LEAST 3 hours to fully give it the attention it needs. Otherwise, go to speedy or your average Joe car shop.

The tire sensor lights is still on

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Their prices are fair, the Firestone Card is convenient, and they recently renovated the whole place.

Mentioned in 2 reviews

Read more highlights

Town Fair Tire - The "2 best" tires returned, still attached to the totally damaged rims.

Town Fair Tire

(160 reviews)

Deceptive Business Conduct…read more I replaced 4 Michelin tires on my Lexus ES 350 Luxury and requested to keep the 2 undamaged ones (Picture 2). Instead, they skipped the alignment (Picture 1), damaged my sensors (Picture 3), and returned the unusable tires without a word (Picture 4 - the damaged tires still attached to the broken rims were returned) On Jan 16, I went back for them to fix their mistakes and inspect the returned tires and they confirmed the tires were unusable. The manager offered a customer satisfaction credit of $219, (picture 5) or to 'cut a check' verbally, emphasizing his handwritten note was 'equivalent to cash.' I regret not taking the check immediately. When I returned on Jan 31 to apply the credit toward an upgrade, the manager became hostile, blamed my car for the tire issues, unhappy with my previous price matching request, and denied ever offering a check (claiming he lacked the authority). He then enforced a 30-day expiration on the credit that was never previously disclosed, and denied the credit application toward a tire purchase. I chose not to argue further while my vehicle was in their possession, but the lack of integrity at the leadership level is staggering. I hope the Corporate can conduct an internal audit as security footage from Jan 10, 16, and 31 will confirm these contradictory statements and the initial service failures. I cannot tolerate this business conduct and am preparing for the 93A filing.

Ali helped me to find the best tires for my vehicle. The price is comparable but I agreed. Town…read moreFair offers a lifetime replace which is very useful. I would recommend Town Fair Tire!

Firestone Complete Auto Care - tires - Updated May 2026

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