I went to this location because of the great reviews, I waited 45 minutes, with an appointment, for them to even start on my car. They also tried to upsell me on the alignment. As I was waiting, I was the only person in the waiting room for my 10am appt, another man came in to complain about the work they did. That was the final straw for me to bail. I went to Tire Kingdom down the street and they were wonderful! Less money and prompt service! go to Tire Kingdom, less money and more respectful of your time. read more

I had service done at another location for a headlight replacement and it stopped working the next day. I made an appointment here and they worked on it right away and replaced the bulb again. Service was excellent, friendly and fast. I'll return again for future services. read more

After purchasing 3 tires there, the salesman said I could save $150. on my purchase if I get the Firestone credit card. I did the deal. when I got my first bill I couldn't believe the interest rate ...THIRTY FIVE PERCENT!!! in other words LOAN SHARK rates. Any company that would overcharge their customers in this fashion loses my trust. What a rip. If they are that greedy and desparate I can no longer trust anything about them and will never return. read more

I arrived for a 1:00pm appointment / Oil Change and left pleasantly surprised by 2:00pm. They were extremely professional and even more proficient. I paid exactly what I was quoted. I would definitely get my vehicle service there again! A+ read more

This is the first Firestone I trust .. every Firestone I have been to in the past was full of backyard mechanics and tire change jockeys who would up sell the hell out of you. The place is the exception .. super competent and honest mechanics who are concerned with solving your problem and not selling unneeded items to you. I trust them and will use them for any issue I have with all of my cars. read more

My battery was dead and I was stuck. I called and spoke to KB at the Juno Beach store on US1. He took my call with friendliness and told me to come over right away and they would take care of me. They did just that. This is the best customer service I could have asked for from an auto shop. They've gained a new customer. I highly recommend this store as their work and service are top-rated and very hard to come by. Nice job KB! Much appreciated. read more

I brought my tire here because it had a nail in it and is closest to my house. They took the tire off the rim to patch it and in in the process scratched my rims. They denied it was them... I came back and then they refused to rotate my tires even tho I had an appointment and called to confirm the appointment. Just stay away read more

They always change my tires and tomorrow I'm getting an oil change. Their prices are good and they give great service.

Last night I walked out to a nail in my tire. Of course this is always a dreaded situation when you need to get somewhere... Well it being late Friday I went on a search for places open Saturday. I made an appointment online it was beyond easy and was called back and informed since they were busy and I selected to wait that I may want transportation. I dropped the car off and thank God it didn't go through all the way. They could have been dishonest and charged me or told me I needed a new tire like a ton of places do, but they didn't. I will be taking my cars here from now on. I have gone to a few others within a 10 mile radius of this and they all left me unhappy... Seriously do yourself a favor and just come here! read more

Brought in a 2018 Honda Accord for an oil change. This was the last place to touch the vehicle and it took me months to notice because I am not always underneath the vehicle. Instead of correctly resetting the skid plate like OEM procedures say they just zip tied it into place. That's a chop job. read more

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The manager tried selling me a $285 tire when all I needed was a plug. He's also rude with his staff.

I've been a Firestone guy for years. This location holds up its end of the bargain. Always courteous. Never over-change gratuitously. Always try to fit you in to the schedule. Ready to work with you. No complaints. read more

I feel like they were honest and did a good job. Went in for oil change, ended up needing brakes, I didn't feel pressured feel like I got a good deal. read more

Needed a quick repair after getting to close to a parking stop which pulled out the under-front cowling - they put the car on a lift and fixed it in 5 mins - best service ever!! Clean shop and good mechanics! Recommend ! read more

Was very disappointed, I called earlier this week to book an appointment for oil change, wheel alignment, tire rotation and just to check the AC if it needed a recharge since summer is around the corner. So I dropped off the vehicle at 8am at the Juno Beach Firestone which was with them for over 8 hours. Once I returned after 4pm they stated it was still in the bay and was checking the AC but "never" did the oil change, wheel alignment or tire rotation....the main reasons why I dropped off the vehicle in the first place. Needless to say that was a waste to bring it there, so I made an appointment at another Firestone to get these items completed, hopefully I'll get better service. Never going to that location again. read more

These guys are great - always pleasant to deal with. Have been there several times and always treated fairly and with respect. They look for the deals that will help save money too - can't beat that! read more

GREAT customer service. Hubie and John are accommodating. Friendly, job was done faster than promised. John gives you the entire cost upfront so there is no surprises. Goes above and beyond to get me the right service. I am listening in on their phone convo with another customer and same professional manner. Third visit here; highly recommended. *lots of places to dine nearby as you wait. Just don't go to the Thai Square restaurant for poor service. read more

Blew a headlight and came in to have them replaced because it was getting dark it was an emergency and while they were very nice the price they quoted me $109 and change for two headlight bulbs and installation is insanely overpriced. They didn't have the bulbs in stock (thank God) so I arranged to have them changed at Pep Boys in Jupiter the next day which was $49 out the door with my (installed) two headlights. Insanely overpriced service is not a way to promote business. While I was desperate because it was getting dark I am glad I wasn't able to have it repaired there. The counter people were very very nice, but your prices are outrageous. I had the same repair done for less than half of what they were going to charge me. Is this because I'm female? read more

Good service at a decent price but I wish they had a better outside seating area and access to Wi-Fi so that when I waited for an extended length of time I could get some work done :-) read more

Firestone Complete Auto Care - The front of the shop - Tires Near Me - North Palm Beach, Florida

I had been going to this location for a decade and will never be back. Dropped my car off at 9:20 for an oil change. I was asked if I could leave my car all day. I said I needed it back by 4pm to pick up my kids. I called at 3pm to check and he assured me that they were working on it right at that time. I reminded him I needed it back by 4pm. I showed up at 4:20pm, and they had not even started working on my car yet!!!!! Lied to at 3pm, wasted my time coordinating drop off and pick up during my work day. So upsetting! So unprofessional. read more

I was in a pinch with a rental car with a nail in the tire and these guys helped me out super quickly and at an absolute bargain price. They squeezed me in and were very professional and nice. Saved my vacation! Thanks to manager Hubie and his crew! read more

Honest place with great customer service. John is the manager, and he is always happy to go above and beyond to give his customers top service. He doesn't mind doing the "little things" to make your experience here great, for example I messed up my undercarriage panel a little bit and he put it on the lift, fixed it, and sent me on my way with piece of mind for $0 when I just stopped in to ask about it. You just don't see that anymore these days!! Also, the prices are really great both for repairs and for tires. We have been to the Audi dealer and to the "budget shops", and we honestly can't find a better place to bring our cars for service. They never try to sell you things or services you don't need, and are very transparent about estimates up front. Thanks for all you do, John and team! :-) read more

Disappointing. took " all day " to look at a tire leak. Felt upsell was the agenda. Nothing fixed. Communication was poor.

This place is amazing! Came in early this morning because I was on my way to Naples and my check engine light came on. When I went in they were sooo busy already. All the bays were full, the phone was ringing off the hook and customers kept coming in. I told them I had an engine light on and I thought I needed an oil change because I was 1k miles over my required change. I was hoping there would be some way of doing it right away because I was already running late. He said it would be a few hours for an oil change. But he sent someone out to check the diagnostics of the engine just to see if it was something serious - it wasn't so he said it would be fine to drive to Naples. Then he checked the oil level and put about a quart in so I wouldn't have any problems. And he didn't charge me a dime! Thank you guys!! You are the best! read more

Unbelievable customer service! Great staff! Brian is extremely helpful!! I recommend bringing your car by for any kind of maintenance- weather they can do it or not, they will help solve any car issue you may have!! Fantastic and affordable prices! Cant afford it? They have great finance program. Fill out their customer service survey also!! read more

Firestone Complete Auto Care - Just a satisfied customer - Tires Near Me - North Palm Beach, Florida

Excellent service. Shawn is awesome! Very helpful honest care. He answered my questions and explained why he needed to do what he needed to do to make a quality repair on my car. I needed three new tires and he explained why the tires were not patch able according to tire code regulations. I appreciated that. He also helped fix a leak in my washer fluid line for free and filled up the washer fluid no charge. read more

My flat tire was repaired quickly and the service I received was courteous and professional. This is a car maintenance destination I will use from now on. read more

I found I had a flat tire and drove into Firestone. They were short handed, but Hubie went way above and beyond to get my tire replaced and me back on the road. I can't say enough how great these people always are at this store. read more

This Firestone has exceeded my expectations and happiness. I purchased four tires from here in December and because of a mix up and miscommunication I did not have the warranty. I found myself in a conundrum out of state on Labor Day. The Firestone in New Jersey was able to look up my account and help me although I had to buy a new tire. This locations manager called me and help clear up the confusion. He went above and beyond and he didn't have to. Firestone should be proud of its employees and locations. I'll also be giving the NJ location that helped me on my trip a 5 star review too. I hope I don't need tires anytime soon, but when I do, I'll go to firestone. Thank you. read more

All around good care and fast! Pulled up, the technician came out to my car checked all of my tires without me asking and was able to order the tire I needed advising me to replace others soon. I would definitely recommend this place to another friend. Convenient location and you can even grab a meal next door while you wait, if it is a four tire job! read more

They were terrific! Explained the problem, didn't scare me with exaggerated dangers! Took care of it and it was affordable and done in a reasonable amount of time!! read more

This is a dishonest business. We came in for a tire patch and they insisted we needed a new tire and refused to patch. You can run an honest and profitable business, but these guys choose dishonesty. read more

Dishonest and poor service! I brought my car here for an Uber inspection and was told everything was great except that I needed two new tires. They tried to sell me some expensive tires, but I didn't have the money at the time to buy the tires. I was told I could get the tires and at any time come back and they would just sign off to complete the inspection. I bought the tires elsewhere and when I returned, I was told I was past the one week time limit. I was never told I only had one week to return, or else I definitely would have! Apparently they are more interested in making money off of having people return and pay again for inspections rather than providing honest, customer-focused service. read more

Great customer service. Hubie went above and beyond in repairing some issues that unfortunately occurred with my wheels following a tire change. He personally oversaw the correction and constantly checked in with me, ensuring I was happy with the repair. He owned the issue, never pushed back or tried to minimize the repair. To me, this says a lot about the culture and integrity of that shop. I will continue to use them for my auto needs. read more

As a woman, I rarely have a good experience with car repair shops, but when I have one good experience I should share to courage nice quality work.. I used Juno location to get new tires.. my overall experience is very nice.. he was professional, and prompt. They delivered the job exact time frame he said. They didn't overpriced. Couple recommendations put another table outside by the tree and put one back of the building for the employees can smoke , place more female magazines and hire a cleaning personnel to clean bathrooms.. i sit outside under the tree while waiting.. it was a nice relaxing experience.. read more

Been going to this store in excess of 25 years because I have complete trust in what they suggest and especially what they do. Very friendly and helpful. John, Hubie and Brian, all on the front of the house, recognize me and greet me by name. Kinda like going to "Cheers" where everyone knows your name. Gabe and Jude tend to be the tech's that work on my car, but everyone is fantastic. Would I suggest this to a friend? YOU BETCHA!!! Always fill out the customer survey. They get well deserved appreciation shown to them by Firestone. read more

I will take my van back . great job in and out on time. Place was crazy busy and everyone did a wonderful job.. Thanks!

These folks are the best auto repair service in the area. Very professional and very honest excellent service writers outstanding manager I highly recommend them read more

Yesterday I spoke with someone at this Firestone, and booked an appt for today Friday 3/3 @ 11am. We spoke for about 10 minutes, I felt comfortable with his level of customer service. We had discussed many things, tire warranty possibly being transferred from Discount Tires in Minnesota, if the tires were either Firestone or Bridgestone, I said I would bring the purchase receipt. I said I wanted an oil change, check all fluid levels, do an overall inspection as I had recently driven 2,000 miles from MN to North Palm Beach, FL. Before I left MN I had gone to my regular mechanic to have an oil change and whatever else I needed. I also went to discount tires to have them do the same. Everything was up to making the trip! I drove straight through and all went well. I relayed this story to the person I spoke with. I then discussed in depth what I especially appreciated about Discount Tires, there is a designated area for tire check and fill up by their mechanics, pull in, stay in your car, they check every tire, fill it to specs and give you a written report, and off you go, this takes less than 6 minutes, wonderful drive through experience, especially in the 6 months of winter! I was assured that Firestone would check my tires and fill them to spec. Well my paperwork revealed my tired were Continentals. ok no warrantee, no problem I said. I mentioned I live in the neighborhood, and that I need a local shop close by. I said I need to have the tires checked and filled every time I come in. This is something I absolutely HATE to do. and it's a really big deal to me to have a company that does this. WAIT FOR IT... I was assured Firestone mechanics would do my oil change, inspection, and do the tires... My receipt said nothing about air in the tires.... I inquired and was told that filling tires with air is not part of their service. I said, I was told yesterday and today that it would be done. I then asked about getting it done right now, I've waited over an hour anyway... "we don't do that" I said "so why not?" and "why was I told twice that you do?" He says "because we have no general service people here. " I asked then who worked on my car? He said we only have highly trained certified mechanics, one for each car and they don't do air. I said, that's a ridiculous business model for a company that wants to sell tires. I will not be returning. THOSE GUYS LIED TO ME read more