This oil change location is AMAZING! JT was really kind and friendly with my kids, even pointing…read morethe fan in our direction so we could stay in our vehicle. He walked me through every step of my oil change and explained everything in detail. Very respectful and kind! I will be coming back when I need my next auto check-up!

WARNING - They did over $500.00 damage to my car and won't pay for it! I brought my 2020 Toyota…read moreCamry there for an oil change on 9/10/25. I bought this car brand new and have done most of the oil changes myself because of the oddball oil it uses. 0W-16 full synthetic was hard to find back then so, unless I went to the Toyota dealer, I did it in my garage because I don't trust quick lube shops. Sold my house and tools so I can't do oil changes any more. I stopped in and talked to a technician and they said they have that oil in stock. They did the oil change and lost a tire valve stem cap. Went back and they did not have any spares. No big deal, but unbeknownst, to me, they stripped out the most of the screws holding the oil pan access cover on. Last oil change I did myself on 7/2/25 and the oil pan cover was in perfect condition. Went to a body shop to get an estimate on some body work and they told me the oil pan cover was hanging down. Went back to Valvoline and asked for the manager, he would not come out but the tech tried to put the cover back on. He could not so I had them remove the cover and I took it home. Contacted Valvoline Corporate Customer Care team and they set up a conference call with the manager that did not want to talk to me at the shop. He stated his technician was his best man at the shop and would never strip out those screw clips. Asked me why it took 2 months to bring it back in. How would I know it was hanging down? I did not run over anything. Claim denied, corporate not responsible as this is a franchise location. Bottom line, don't go there. I am a retired industrial mechanic and have been changing the oil in my cars and trucks for over 50 years. The new cars put plastic under the engine compartment for aerodynamics. It is easy to remove, 4 metal screws into plastic clips. You can take the screws out with a power tool but not put them in or they will strip out. They lack the basic skills in auto repair.

I bought tires for my wife's Lincoln MkZ. The tires they originally installed seemed to pull to…read morethe right. I spoke to Mark, the manager and he was more than happy to do whatever it took to get the car riding like new. We went with a different brand and Mark made sure I (and my wife!) were happy and satisfied. I will tell you that the attitude regarding customer happiness and satisfaction was second to none. Mark and his staff were professional, helpful and very knowledgeable. They went above and beyond to make sure we were satisfied. I my opinion, we will not go anywhere else for our tires in the future, and I recommend this Tires Plus (with Mark as the manager) store as the best tire store around!

Yesterday my car started making a loud growling sound while driving that began out of the blue. I…read morestopped here to get it looked at and get the problem resolved. Unfortunately I came in while the lazy fools they call mechanics were on shift and was told the sound coming from my car was due to "bad gasoline" being put into my car. The solution they gave me was to drive around until my full tank of gas ran out and then surely the problem would resolve itself. Their diagnosis did not sit right with me so I contacted my brother and he referred me to his personal mechanic. Well it turns out there was a hole in my exhaust pipe !!! I will insert a picture. Thankfully the mechanic was able to repair the problem the next day for me and of course the lawn mower like sound is now gone. Anyways, if you're looking for professionals to repair a problem with your car do not waste your time coming to TIRES PLUS on Northlake and Military Trail. They're a JOKE!

Vic and his team are very detail oriented, efficient as well as kind! I was so happy to go there…read moreand get the services I needed at a great rate for my Lexus, and I walked out with no surprises and paid what they told me I would! I have already referred people to him and they have been equally pleased! I love having a neighborhood Car guy!!

Unfortunately, I have to provide an update to my original 5-star review. After having some work…read moredone at the shop, my windshield washers weren't working, but I had just assumed I was out of fluid (even though the low fluid light was not on). I topped it off with washer fluid and the next morning it had emptied completely on my driveway. Turns out that some of the mounts for the reservoir were missing (the ARS mechanic had removed it to work on my vehicle) and because of that, the reservoir cracked and was leaking. Secondly, the low fluid switch wires were broken which is why I didn't know it was leaking before. I'm assuming the wires snapped when the mechanic removed it (it's hard to see the plug because it's tucked behind the reservoir). I reached out to ARS for help, but never received a response. So, I spent a few hours of my weekend trying to patch the cracked washer reservoir and re-soldered the wires. I was able to reduce the rate of the leak but it still drips out. I'll eventually have to purchase a new tank ($80 + shipping) and level sensor ($45 + shipping) and replace them. I also noticed most of the plastic clips that hold various parts of the undercarriage are missing. When I had work done at the Honda dealership, it was a bit more expensive, but they would always replace these clips, and I never received my vehicle back with broken parts. It's a shame because otherwise this would have been a good experience.

Brought in my smart car. waited at their shop for over an hour…read more Finally they come out and tell me they don't know how to do an oil change for a smart car and I went somewhere else.

Never trust your car to these people!!! They do not know how to do their job. They did an oil…read morechange incorrectly leaving the oil filter loose. A couple days after the oil change the oil filter fell the car, lost his oil and damaged the engine. They said they were gonna fix it, but they were just pushing for the signature of a liability release form. After signing, they gave back the car with warning lights, and blamed it to a previous accident. Dishonest people.

Quick and great service! Price was good as well! Recommend you give it a try for your next oil…read morechange

Came here to take 5 and what an easy and smooth process Jason terry and Mike were a pleasure to…read morework with they were courteous and professional . This was such a breeze def coming back again

I've been going to Sears all my life. Clothes, tools, appliances,house stuff. You name it. I have…read morebought Die Hard batteries for my vehicles in the pay with out a hiccup. NOT TODAY!!!! I went to get a new battery for my Jeep and they said it would be two (2) hours. No sweat! I was at the PBG Mall so I can kill two hours. Stopped in about two hours later and it hasn't been even started. Even though the products from Sears are good the people at the automotive service desk STINK!! I will NEVER be back to the auto service area again. When I asked the service writer about my car she had a poor flip it attitude and don't show any concern at all. Run away, push your car to another place. No one should ever be treated that poorly.

Heed all these reviews. Unfortunately, my company selected this location to service my fleet…read morevehicle. Kind of hard to go wrong when the service is at no charge to me, right? Wrong. No respect for customers' time, but moreso they are just very disrespectful. I have personally spoken to someone who looked me square in the eye and just didn't respond and walked away. They say they will call when your car is ready (just go to the food court - trust me you have time) but they don't. I have probably been here 8 times in the past two years & had 1 good experience with a representative. I have also gone in for an oil change & come back to my car with 4 new tires on it. They advised that they "looked worn" so they called my fleet policy and of course they will approve anything to relieve liability as my safety on the road for work comes 1st, so they rack up the bill. Not my $, but totally taking advantage. Considering many stores closing and going out of business in today's world, it really is surprising that they haven't taken the hint and revamped customer service. "Lounge" is a joke. All employees are either nowhere in sight or staring at their phones with no intent on acknowledging people. Very very poorly run operation. Luckily my next vehicle came in and I am assigned elsewhere!

Always go to Angels to get it done right the 1st time. Great prices great staff. Very clean shop…read moreand a very knowledgeable staff. Definitely a 5 star shop.

I went to get my brake pads replaced. Todd, up front was friendly and attentive. The waiting room…read morewas clean with snacks and cold bottles of water. Replacement was done without any attempt at upsell. What motivated me to write a review was a small gesture of goodwill. My transmission cable was misaligned so the shifter would need to be put in 2nd Gear for Drive. I let them know that they would need to do this when they test drive the vehicle. Turns out, they fixed it without any mention and it was a nice bonus! This will definitely be my go-to mechanic in West Palm Beach.

Fabulous work. They have been in business since I was a young kid. You want cheap work find a shade…read moretree mechanic. Atlas stands behind their work. Thank you for getting my SS back on the road last year and thank you for serving my SS this year. I have since brought 4 friends to have theirs done and my other half was just this past Monday 24th. Thanks Bill

I had a terrible and unsafe experience with Pep Boys at the Northlake location (Store #285). On…read moreOctober 10, 2025, I purchased what was supposed to be a new set of tires. Within days, all four tires began losing air, and one tire went completely flat after the vehicle sat for only three days. The alignment they performed the same day is also off, making the ride unstable and unsafe. I have reported this issue to Pep Boys online multiple times. Every reply is a generic "we will forward your concern to field leadership," yet no one has contacted me or offered a solution for over a month. I'm now forced to reinflate the tires before driving, which is extremely dangerous and unacceptable for "new" tires. The lack of accountability, response or concern for customer safety has caused unnecessary stress and financial strain. Customers deserve safe products and real support... not automated replies. This issue is ongoing as I am still waiting resolution. This has been the most disappointing service experience I've had with any automotive shop.

I came in for a battery check and diagnostic run of the car because my check engine light came on…read more Jeremey helped me right away and explained everything the codes meant so I was able to assess what I wanted fixed. I had a great experience from arrival. Thanks pep boys.

Took a short road trip brought my car in to make sure fluids were good, brakes etc. I was told I…read moreshould replace my spark plugs and some other things, basically a tune up. No problems before work, can't drive my car now because sparks are misfiring. It died on me while getting off freeway. Called and told them I would have my car towed in and they said they'd be waiting but they weren't. I ended up bringing to another mechanic. Aside from the misfiring, the mechanic advised me the hose firestone charged me for was not replaced they just tightened the clamp that holds it in. My car just isn't the same now. Beware of firestone. That's my experience.

Tire Repair, can't say enough about the guys at the shop, so nice, so helpful. Really hard to find…read morecustomer service like that. Honestly can't say enough about the place.