Frustrated. Was charged a full diagnostic fee when I was told it would be reduced if I got the…read morerepair done there. The diagnostic didn't tell them anymore than my.own tester did, so they were grabbing at straws to figure out what was wrong. My engine light has been on for the past couple weeks still and the car has a rough idle. Was told to bring it back in if light goes back on. Sad that my old mechanic shut down. He would have been able to give an exact diagnosis. Just very disappointed in the one and only time i went to Chucks. Would have been nice if a mechanic fixed my car, since that is the typical Jon description

Chuck's does quality work at an affordable price! The best place around if you need work done! The…read morebusiness is also family-owned and run, so there is more of an all-American sense of pride that comes with supporting them.

Terrific people. They did me a huge favor and put on my new license plate. I had no appointment but…read morethey took me right away and did not take a cent for it!

I went there for a Brocken exhaust pipe. They got me in really quickly (the day after I called) and…read morewere able to fix my car within a day of receiving it. They were very upfront about what was wrong with my car and even showed pictures in a report of my busted up exhaust. They are definitely one of my favorite car places.

I have been bringing my cars to Mike for over 25 years now. I currently live 50 minutes from the…read moreshop and still won't take my car to anyone but Mike. You will not find a more honest mechanic around. He will not charge you for anything you don't need, do patch work or overcharge for a job. You will not be disappointed bringing your car here!

Dedicated, friendly, and affordable! These guys fixed our car on short notice and had it running…read morebetter than it ever has before. We were able to continue our cross country trip without any further car troubles. They're family owned and trustworthy& if we ever travel through that area again, that's where we'll go for any checkups.

Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

Nightmare experience. Please do not trust this place. I went in for an oil change on my 2012 TOYOTA…read moreCamry Hybrid, mileage159000, only because there was a coupon offered on FB that I would get $50 off. (Well, that ended up being only $25 off per two separate visits at specific time periods. ) Anyway, while I was there, the owner, Steve brought out pictures of the underneath of my car. (Also texted these to me.) Stated that I needed a whole new radiator and hoses. That I had a leak in a seam of my radiator. Showed me that pic of it. I told him that I had NO leaks noted on my garage floor, which I understood as how you would know if you had a radiator leak. Especially one being as bad as needed attention that day. He told me that the cost was $1300!!!!! I NEVER do more than an oil change unless I check things out further and get 2nd and 3rd opinions. This day I was not thinking correctly. So, I agreed for him to do the radiator. A loaner car was given and charged to me for $20/day. I should never have left my car. He also added that my car needed attention to a few other things - Struts and control arm bushings were worn, stabilizer links (worn and broken), tie rod needed replaced. Since the struts/stabilizers were found as RED and needing immediate attention. I came back the next day to pick up my car. I drove it straight down the road to my other auto repair place (which I should have done the day before). They disagreed that the radiator even needed done after I showed them the pictures, let alone the huge cost. I then made an appt for the next day to have them check out the other repairs that Shaw Auto pointed out = estimate was $1617.18 which included shocks, struts, sway bar, need for reset steering angle ($20) and 4 wheel alignment ($140). After I left there, My Engine light went on my dash, also my Hybrid engine caution lights. I was furious. My car horn was very weak also (As I had to honk at someone who pulled out in front of me.) I drove straight back to Shaw Auto and told him my dilemma. He gave me back the keys to the car loaner and put my car up on the rack. I left, but was very nervous about letting him even "fix' the 'problem'. So, I drove back in about 40 minutes. My car was still up on the rack. He asked me why I was back. I told him I wanted my car back. He told me it was being 'fixed'. I asked, for what. He said that there were bubbles in the coolant of my (new) radiator repair. What?! I looked it online. The repair was not done correctly or not detailed enough. Bubbles in the coolant is detrimental to a hybrid car. So, I waited another hour for my car. I did get to take it home after they test drove it after their 'fix'. I went back to my usual auto repair place the next day, and they told me I needed NONE of the repairs listed that Shaw Auto had taken pictures of and told me that needed repaired. My car was in excellent condition for its age and would last a very long time. So, do NOT go to Shaw Auto in Cuyahoga Falls. Huge rip off. Please, get a 2nd opinion on any big repairs. Shame on you, Steve!

DO NOT TAKE A GERMAN CAR HERE - OR ANY CAR FOR THAT MATTER. PLEASE READ…read more So my check engine light popped on my 2014 Audi a5, a friend of mine recommended this place. I bring it in and they have it for SEVEN WEEKS, but that is just the beginning. Lord knows what they really did to it but I end up taking it back with the check engine light still on, and Mike (owner) has the audacity to try to charge me full price, which was about 3500 bucks if I recall correctly. He is the owner of the shop, told me he had the best guy on it, but was talking about my car like it was alien technology. IT WAS A TEN YEAR OLD MASS PRODUCED VEHICLE, not some formula 1 car. Anyway I ended up paying 1500 for the "parts" or whatever, Mike convinced me it was fine to drive on, but boom 5k miles later I get complete engine failure. For the love of God do not make the same mistake I did of thinking these guys know wtf they are doing.

When I moved to NE Ohio 25 year's ago, there were two things I did immediately to give me peace of…read moremind; find a good doctor and good car mechanic. Not only did I find both, but great ones at that! One day I went to have a standard oil change at one of the many lube stops that frequent the landscape, and later learned they had over torqued the steel oil pan screw and stripped the aluminum pan's threads. Needless to say I had big problem. I went back and the shop denied the damage and so found myself at a Honda dealership that promptly told me it would cost $1200 to replace! I was in a panic as I had nowhere that kind of money, and had to have my car to get to work. I asked around and my VP told me about Plevris. When I showed up, Mike, the owner personally greeted me and showed me the issue. He then said he could replace it, but since I was on a budget, he could fabricate a brass shim and see how long it would last. That small piece of metal lasted 2 years, and when I finally had to replace the oil pan, Mike found a used one and had it installed for $200! Not only did this simple fix save me from an enormous up front bill, it gained a customer for life! Over the years, Mike and his talented team have repaired my family's numerous vehicles, and not once did I feel cheated or mistreated. I have been driven to work after dropping my car off, picked up, and even allowed to borrow cars, all to accommodate me. I cannot speak for his other customers, but it would not surprise me if they received the same courtesy. Mike is a very rare find. In fact, this honest and ethical man honors his customers once a year with a Greek BBQ (full lamb on a spit) as a way of saying "Thank You" for your business! Good luck finding parking on that day! I cannot overstate how lucky I was to find Mike and his crew. He is good people.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

Went in for a rattle sound possibly cv joints or hub bearings and inspection. I was told it only…read moreneeded ball joints. I had the work done paid $330 and drove away but the rattle was still loud. They told me they dont know maybe struts but I knew it wasn't. I bought sway bar end links and control arm to have them installed. Another $300 to fix the rattle but of course it was still there. I then took it to Tallmadge Auto/Tire and they told me immediately it was the hub bearings and that Market muffler didn't even tighten the axle nut it was completely off. Mind you Ray the mechanic told me the car was good and ready to drive to south carolina! On top on their incompetence they were rude and dismissive and their mistake could have cost my life or at least catastrophic damage to my vehicle! Never take your car here if you value your life and your money!

The tailpipe of my vehicle separated from the muffler. I called to make a service appointment, and…read morewas surprised to be told that I didn't need one, and to just come in. I checked in at the desk, and the shop had my vehicle on the lift in under 15 minutes. They took the time to show me what the issue was, and advisd an easy, inexpensive repair that saved me hundreds of dollars. I was in and out and back on the road in under an hour, for under a hundred dollars! All garages should take notes: this is how it's done.

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.