One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.

We use Steve's consistently and they are thorough, fair on the price and highly accommodating. I…read morewould recommend them to anyone looking for service.

It's wild to me how you take your car somewhere to have an issue fixed, they charge you for a…read morerepair and tell you it's fixed. You bring it back 6 days later having the same issue (obviously they didn't fix it) and they ask for 600 more dollars to have it fixed. Steve's Auto must get off on ripping people off. No refund, no discount.

Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

DO NOT USE THIS SHOP FOR ESTIMATES OR REPAIRS. I brought my BMW here strictly for an estimate only…read moredue to active insurance claim .Several witnesses were also aware I was there for only estimate n I signed absolutely nothing and authorized zero work. Instead of providing an estimate, a mechanic hijacked my car and began violently smashing my suspension with a sledgehammer and I was informed I have fresh torch marks on my suspension n looked like someone put a new axel on car without my knowledge I specifically told Steve n the two women in front office and the mechanic several times I was there for an estimate only they all continued to ignore me it was absolutely rotten I was only there for an estimate n now my car is completely inoperable. I was told I have two bent tie rods leaking bushings That mechanic has rendering my steering completely unsafe and the vehicle entirely inoperable. Shockingly, they let me drive out of the shop in this lethal condition, completely endangering my life. A police report has been filed for criminal property damage, and the case is being sent to the prosecutor. They will destroy your vehicle without your consent. Stay far away!I have an alignment sheet at 11:41 showing she aligned my car without my permission n I told her she is not to work on my car she refused to stop made comment that's between you n himn then they give me repair order for a tie rod totaling $1359.59 at 1:16 So why is the mechanic driving it after bent tie rod is found hours later My car has over $3000.00 dollars in damage now. That mechanic left my lights on entire time causing my computer to glitch we could not get lights off. Steve said you have to leave the lights on in my car to align it what a downright lie n again unauthorized n strictly prohibited to wirk on my car per me!!!!'Then to see my car parked by Graham rd running unattended n almost completely out of gas is absolutely reckless dangerous n illegal. Steve said he dose that for all his customers another lie You had No permission to work on my car n refused to give me my car for hours!! I had to call coowner to come there because they wouldn't give me my car! Hope your mechanic enjoyed destroying my car Thank you for hanging up on me when i called you about the damages to my car. I am furious n absolutely shocked after finding out what you did to my carWHAT did I tell you over n over n over DO NOT WORK ON MY CAR N LOOK WHAT YOU DID HOW ILLEGAL N ROTTEN!!! HOPE YOUR MECHANIC IS HAPPY WITH WHAT SHE DID TO MY CAR Did you all get a good laugh? She took a torch n hammer to my car that was estimate ONLY!!! HOW DARE YOU

Great place. Their hours are unpredictable, but that's about the only negative. I took a car here…read morefor a second opinion. I had been told by another auto center that I needed a new part that cost $13, however, to replace the part, they said they had to remove the engine to get to it. Estimate was $1000. It was an oil drain plug. I was skeptical, so I went to Diefendorff for a second opinion. Diefendorff called about 2 hours later saying it was fixed and the grand total was $25. Small oil leak is no longer and it didn't cost $1000. Wish I had just gone to Diefendorff first.

WOW! What a great experience with a repair of "someone else's mistake"... Stupid lugnut…read more... Not only did they get me in right away, they did a superb and (least cost effective) job!! I then took. my car back to get my (NEW) tires installed - the SAME day! :) Who does that ? Thank you so much, Cliff & Kim - for a wonderful first time experience with your Auto Repair shop. Not only is your staff professional and kind - but very courteous!

Terrible business.Very pricey.If you're looking for a business where you will have piece of mind…read moreabout the workmanship being done don't consider this place. It's seems they do a good job on preying on people who are not knowledgeable about getting repairs done on their vehicle.

Long review but very worth the read…read more Used there website to book an appointment for tires and a alignment. Email stated someone would be in contact with me in one business day to 25 hours. 2 days later no reply. I called the 3rd day and asked about my appointment I put in for an they had no answer as to why no one contacted me. No big deal I get it. My problem is with the next part of this story. I set an appointment over the phone, show up for appointment. They had the tires I requested in stock at a fair price. I asked for an alignment since I always get an alignment with any new set of tires. I get informed my truck is done and ready. Awesome, the guy rights up the work order an I pay the bill. The full bill for tires and the alignment. After which I get informed that they couldn't do the alignment an that I need ball joints and rear control arms. This would of been very important info to have before paying. Now they have to refund me my money for the alignment they could not be performed. I'm asked next if I would like a price quote for the repairs. At this point absolutely not. You can't inform me before finishing my vehicle that I need repairs an that you can't do the alignment? But you'll gladly charge me for it before reviewing your paper work. Needless to say I left livid. Once cooled off I walked around the truck at home to inspect the tires. Found all four my wheel covers destroyed, scratches, and cracks! You can see where they over tighten the outer wheel balancing nut into my rims and completely ruined all 4 of my rims. Unbelievable!!! I absolutely can not believe this place gets away with this kind of work. I've heard very high things about them. All of which is a lie. Stay far away from this place if you value your vehicle.

Everything was such a Blessing We broke down on vacation, needed an alternator. Not only did…read moreLaura find us one, Brandon got it installed along with a new serpentine belt and got us back on the road under 2 hours. They went completely out of their way to make sure we got back on the road.

Outstanding communication, competitive pricing and superb workmanship and fast turnaround time!…read more Brandon is outstanding. Highly recommend

When a mechanic says "I don't think you actually need that repair", that's a good mechanic…read more Did the work we asked for quickly and well with no BS.

Fast service even the receptionist was very nice . I came in for an oil change They even put air in…read moremy tires. Would def recommend this place