Ask for a quote for how much it cost for our f150 exhaust manifold gaskets to be charged cost and…read morethey replied to schedule an appointment for a quote instead of telling me the price

From the owner: We live in Northeast Ohio just like you. We know what these roads can do to a vehicle…read more We specialize in repairing your braking, suspension and exhaust systems. As well as whatever else Ohio may throw at you. We give you a complete inspection so you know what your vehicle needs up front, NO SURPRISES! Repair now, pay later with multiple payment options.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

Literally bought a tire less than 3 weeks ago under warranty and as I was getting off the freeway a…read morelittle paas the shop my tire exploded I take the tire back and the man argues with me saying I was driving with no air and my warranty doesn't cover that!!!! like what why wouldn't the tire have air I just got it why would the air be leaving out of the tire unless it was already defected and on top of that I check my tire pressure frequently because another one of my tires have a slow leak so I know for a fact this tire had air Before I even brought the tire back the same man was trying to tell me that if I was hit the tire wasn't covered which already let me know he didn't want to abide by his warranty policy I know if I was the same color as him it wouldn't have been a problem smh terrible experience!!!!! Terrible service SHAME ON YOU GUYS!!!!

Took a rim and tire to the Rootstown location to have the tire dismounted. The tire was ruined due…read moreto a large chunk torn out of the bead. It was evident that it was a fresh tear but when I ask to have Chris take a look at it, he refused an told me he had been doing this for twenty years and that was from when the tire was originally mounted. The charged me 10 dollars, ruined a tire and tried to hide it. What a poor way to run a company.

A couple of weekends ago I took my German car in for an oil change here for the first time. After…read moretelling my the cost (which was higher than I have paid in the past), the tech who was helping me worked with me on the price which was super helpful. He was very friendly and not pushy at all. It seemed like he truly wanted to earn my business. The other techs who worked on the oil change checked all fluids, lights, and wipers which is always helpful. I've had poor experiences with chain places like this in the past always trying to upsell services I don't need, and this was not that type of place. I will definitely go back for my next oil change.

Talk about over the top employees...my car started overheating coming home from the vet with my…read moresenior cat. I popped in Valvolene to get off the street. The manager came out to take a look - turns out water pump may be going. She filled it up- and I was able to get to the shop by my house. I've always had good experiences when they did my oil etc. but this was over the top. KUDOS to her and many thanks!!!

It's first come first serve on Wednesday evenings from 4-8 and on Saturday mornings. I don't…read morerecommend trying a Saturday. I've heard the wait can be 2-3 hours. You can also call ahead and make an appointment. That is by far the best option. If you do go on a first come first serve day, expect about 10-15 per car in front of you. I got there 15 mins early, at 345 and was 6th in line. Got out of there in about an hour and fifteen minutes. You pull in and get out and wait. There's an area with a bench inside or you can wait outside. It's $50 for cars and $60 for bigger vehicles and trucks. I believe it's cash only. It's just a long garage, nothing fancy, but everyone was really friendly. They are very thorough and do doors, trunks and all areas of your vehicle. Will also drill doors and oil them if you choose. It's a little messy afterwards. I recommend parking in gravel or the street for a couple days. It's totally worth it though, especially with all of the weather abuse our vehicles get in Ohio.

They do a fantastic job,drill the doors,rockers,cab corners,and tailgate and spray inside all those…read moreareas,when done they put factory looking grommets in the holes.Go early and avoid the wait,well worth the money highly recommend them

I love this place they r so nice and respectful to your needs and very understanding and the price…read morer a little reasonable love this place I recommend this to everybody who want there car done right with warranty on parts. Thank u guys for care in handling my car.

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

I stopped at the valvoline in Cuyahoga falls to get my oil changed and about 15 mins later 5 lights…read morewere on. I swung by here and everyone headed to my car to help! Within 2 mins I was fixed up and ready to go. Not one comment about we didn't do this not our fault but truly gentlemen willing and able to help however they could! Highly recommend!

Edit: 8/16/24 - I emailed Valvoline customer service as they requested on 8/4/24 and again on…read more8/12/24 and never received a response - either time. Why respond to this post if you genuinely don't care about your customers? To make it worse? I'll update if they do respond. We drove up from Florida to visit family - as we do several times a year - and realized it was time for an oil change. We chose this location based on ratings and proximity to where our family reside. Huge mistake! While we were in line, we noticed a pregnant female extremely upset because the tech caused "$7,000 in damage to her car" and the store refused to make it right. They were telling her to leave the store because she was causing a scene - that should have been the red flag we needed. But it wasn't my business and I don't know the entire story. We paid for full syn oil change + tire rotation, and asked them to air up the tires in our brand new 2024 Subaru to which they agreed. I noticed while they were rotating the tires in our AWD vehicle that they did not do so in diagonal pattern as is the correct way. I pointed it out and the lead guy on site. Manager? Said "that's how we always do it." So instead of apologizing, or better yet, knowing how to properly perform a service they charge $30 for, he profers a lame excuse. They did agree to correct their mistake. How many unsuspecting vehicle owners have they done this to if it's how they always do it? This can lead to blowouts and unexpected accidents in the future!! So I get in the car because "it's all done," and I asked if they filled the tires with air as we had one that was very low. He tells me yes and that the fluids were topped off, tires were rotated and oil was changed. I turned the car on and the tire sensor was still on indicating it wasn't done. He says "they must have forgotten." So they finally air up the tires, I pay $112 and head on my way. I get home and pop the hood and notice they didn't top off ANY of the fluids, not only that but all of my after market metal valve stem covers were missing. We had to buy new fluids to top them off and just purchased new stem covers on Amazon. Highly disappointed in unprofessionalism, dishonesty and severe lack of customer service. I'd love to speak to the owner should they be interested in reaching out for more info.

Got 4 new tires and mount/balance on a 2002 GMC Yukon.It was a lil bit of a wait.2 and a half…read morehrs.But it was a Friday and they were extremely busy.Staff was awesome! Knowledgeable,and very helpful.Employee did a great job clearly explaining my options.Overall service was great and I'd recommend. As a person who once worked in the automotive service industry for many yrs.I'd say they did a great job as busy as they were and likely deserve raises.And my vehicle drives wonderful. Definitely recommend this location for great price on new tires

Was about to leave for a road trip and realized I needed an oil change. I was able to drive right…read morein and get my oil changed, fluids topped off and my air filter changed in 15 minutes! They are no more expensive than my regular mechanic where I have to wait an hour to do what they got done! They even gave me a first time customer coupon for $20 off! I'll be back

I just got an oil change and I watched the guy doing it. He seemed very sloppy the way he was…read morehandling my car. After I left I looked under the hood and there was oil spilled everywhere. Would have taken 2 seconds to wipe it down. Won't go to these clowns again . They need to treat all customers the same

10 stars ... these guys got a call from me at noon for new tires on the fly for my rv...Dan said he…read moredidn't have them but said he'd get em... tires showed up the same time we did (us via tow) and I had all new tires by 4. I can't even express what an incredible impact this had on our situation but I can't thank these guys enough... Great guys, great service, great price ... did I say 10 stars

Don is always very helpful and courteous. This time around he was fantastic... after calling him bc…read moreI needed a specific AWD tire, he was able to get it that day, got me in the afternoon and I was out in an hour! I will always recommend Vans in Kent, they have or can get my tires I need and in a very timely manner, and they are very reasonable.