Well, where do I start...went in for a synthetic oil change, took the car back smelling like burnt…read moreoil. After reviewing what happened, they never put the oil filter in correctly. Oil all over my engine etc. Took the car back complaining about a burnt smell when using the defroster, they said my engine gasket bracket, the gaskets were old/broken I guess. I'm more than a month in and the smell is still there...took the car back in after sending a review to corporate. They then said the air filters need replaced, and this after spending over $1200, I'm still sitting with their problem. I've been a customer with this store for the last 8 years, they won't see me ever again. I've given them business for a long time.

DO NOT BRING YOUR CAR HERE. I had to get my starter motor replaced after it died, and when I picked…read moreit up there were even more problems with the engine that were not there before. Two different repair shops cited these issues as common things that can be damaged during a starter motor replacement. During repair they messed up my knock sensor and then quoted me $200 more than the dealer did to replace it a second time as the one they put in was not installed correctly. If I could give them zero stars I would.

Finn Automotive is basically a one-stop shop. Andy is very knowledgeable, super-friendly, and fair…read morepricing. Andy works with you on the most cost-effective solution for your automobile. Would recommend to anyone.

From the owner: Finn Automotive, located on the Stow/Kent border, offers comprehensive car repair and maintenance…read more With years of experience, Finn provides top-notch service at great prices, building lasting relationships with satisfied customers. Specializing in everything from radiators and brakes to tune-ups and check engine lights, Finn delivers honest, trustworthy, high-quality work in a large, clean, and heated garage. Experience personalized automotive solutions, direct contact, and professional service tailored to your needs – available anytime. Call or text Andy at 440-785-1350

I bought 4 tires Nov. 2025, while there they said I needed front brake pads and rotors I approved…read morethe work. Fast forward 10 weeks Jan 2026, 5,000 miles later I need a new battery, so I send my husband to take my car back to Goodyear to replace the battery while there they tell him the car needs front brake pads and rotors and he approves work not knowing I just had it done. Shady operation they either never did the brakes the first encounter or lied to us the second encounter. Once we called them out on this they became very nervous contacted the manager on the phone in back room and refunded our money for the brakes. I will never go back they are running a scam. I am 66 years old and this is the first complaint on any business I have ever posted that's how upset I am. I will be contacting the BBB and posting on all social media accounts how corrupt this place is. Please don't use them!

Theres a reason why they have a 1.9rating. Take your car in and find out for yourself. But dont get…read moretheir credit card. Its a debtors hell.

These guys helped so much and I'll never take my car to another shop! They were extremely kind and…read morecared about getting the best price for me. The manager helped with information for financing so I can get back on the road. Really thankful there is still people like this in the automotive business!

Super pleased with my service and customer service. Pat was fantastic and Liam was swift and…read morethorough. I will be using Tire Choice - Stow for ALL my future car service needs. I HIGHLY recommend this business--even if you live in neighboring communities, it will be well worth the 10-15 extra minutes drive. Thank you so much, Pat and Liam!! We are confident we'll have a safe drive and safe vehicle on our vacation now!!

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Dont lie. Was told several things needed fixed, i took to another mechanic, nothing was wrong…read more Saved me $400.00. That was 5 years ago. Still wont go back.

Easily my favorite place to get work done. The man who runs it is the most friendly man you could…read moreask for, and his prices are fantastic. I had a car that was in there 2-3 times per semester and he always had it fixed the same afternoon!

We have been very happy with their prices, service and quality of work. Our daughter attends school…read morethere and we called on him last minute to repair her car. He has always been quick, friendly and priced right. I highly recommend them.

Great and quick service! From out of town and needed a tire plugged, they did it right away and got…read morea great price.