Great people and great work! I will use them again! I needed a new front bumper and they replaced…read moreit and it looks wonderful!

An honest repair shop that knows their stuff. Ron saved me a loy of money vs what other shops were…read moretelling me

My driver side door was rusted from the bottom up ( was looking pretty bad) took it to kms for a…read morequote on a Friday . The Mechanic Gave me the best quote out of 3 different places I took it to, he was honest about pricing and he explained to me where he was getting the door from and what he would have to do , Dropped it off about 130pm on a Tuesday he called me by 4 to tell me he was done, so happy I Went there.

Thank you to the whole staff for making my purchase of my CRV very stress free. From the time I…read morewalked in the door until I left with my vehicle everyone made me very welcome. Thank you to Liz Medina, Mike the manager and Mason the finance manager.

I purchased a new Honda Accord from Classic Honda in 2012. Fourteen years and 155,000 miles later…read moreit was time to replace it. I'm now driving an HRV from Classic Honda knowing that I was treated fairly when negotiating the price and trusting that with appropriate maintenance I will love this car as I did my Accord. Thank you, Mike!

Sales - Good (See end of review) Finance - Bad (Scam alert)…read more INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is consistently among the lowest and a good base-point to use. After running my credit and knowing by buying power (both very strong), I was provided a rate (6.99) that was nearly TWO full points over what BOA was advertising. I inquired with Alex Moore (finance manager) and was told "The rate and payments I sent over are from bank of America. The 5.04 rate on their website is advertised rates as low as. There is a lot that goes into what rate the bank gives you. Examples money down, amount finance, etc." That quote is in writing via text and complete BS. I inquired with BOA directly and applied for a loan, and was instantly approved for the full amount to be financed and their advertised rate. I CALLED BOA to ask why the dealer rate was so high, and was told THE DEALER SHOULD BE SEEING THE SAME RATE that I was approved for on their side, but they were likely adding onto it to receive more money for the dealership. I called out this and was given a rate that was still 1/2 a point higher than BOA. I said I would use BOA and was told they don't accept outside financing ... which is because the dealership is making ridiculous money off customers on the financing side by selecting rates with higher kick-backs to the dealership. THIS SHOULD BE CRIMINAL! Sales side - Good experience. Michelle worked diligently to make sure the vehicle I selected was quickly outfitted with the accessories I wanted to add on. I flew in from out of state and she made sure the final sales portion was quick; I was in and out in 30 minutes, which was wonderful.

Excellent service for a first time customer…read more My car had failed to start and I had it brought here for service. One of the mechanics at the front desk immediately recognized the problem as a loose battery upon popping the hood. He proceeded to tighten it and the car was able to run again without issues. Diagnosed the problem and resolved it for free within 10 minutes. I will definitely come back to this location for future service, amazing customer care.

Shawn and Justin are very knowledgeable and on point with getting your car or truck back on the…read moreroad in a timely manner. I cant say enough about them . what we say on my end of town " they are the Bomb" the price is right, my car is tight, and before i bid you goodnight, visit Fast Lanes, that's all i can say, two brothers made my day! and don't forget TYLER!

These guys are the best i dealt with. They care about your vehicle. Great service, these guys are…read morethorough about any issues you have with your vehicle. And it's a friendly atmosphere there. I would recommend them ever time on any situation you have with a vehicle!!

We have used Kinney's in the past and had good service. The driver we just had was extremely rude…read more He hung up on me and was belligerent. My husband met him and he was a jerk to him too. I will NEVER use them again.

Thank you, thank you, thank you Kinney's Towing and Tim!! I hit a deer on a Saturday evening on 30W…read morein the Massillon area, about 2 hours from where I live in Columbus. I activated my roadside assistance through my insurance which was a headache to say the least. The first company they dispatched did not pick up my car, after 2 hours of waiting they said "they couldn't find the car" and cancelled the request. After jumping through several phone calls and frustrations with my insurance, Kinneys Towing was dispatched. I called right away to explain where my car was, and that I'm unfamiliar with the area but I did have a pin dropped. The dispatcher was so kind and understanding in helping to locate the correct area. As soon as I hung up, Tim the tow driver called me. He also listened as I tried to best explain where was my car was in an unfamiliar area. He called me once we located my car, once it was loaded and again when he had secured the car in their lot for the night, sending a picture along as well! After the scare of getting in an accident, being away from home and the headache of AI bots through my insurance, a thank you to Tim and Kinneys isn't big enough! Their kindness and update truly gave me piece of mind! I hope I never need a tow in the Akron/canton area again, but if I do, I will call Kinneys directly! I am so appreciative for their service!!

I charged up my Ioniq5 here around 9:30 AM during a road trip. Three miles down the road my car…read morewas rattling like a steel drum so I called and asked if they could fit me in. They were great on the phone and during check in at about 10:30 AM. They told me it might be an afternoon of waiting. They squeezed me in, they were kind to my dogs and fixed the loose screws in the car underside that another Hyundai service center had left loose. I would give them 10 stars if I could. I have owned a business and I could tell they had their technical and customer service procedures right on point.

I'm from Pennsylvania, had test driven the Acadia before, found the one I wanted there , ask them…read morefor their best numbers, all within a day told them Ill take it, and that I just had to wait for my funds which would be available to send them in 24 to 48 hours, (I already had an approval for what I wanted to spend up to , which this was much less then this but I was just waiting for the Credit Union to do thieir thing and let me know my warranty options before I accepted and they deposited the money, which I know after years of experience with them would be the 24-48 hours). then in the meantime I would pay Great Lakes to put a hold on it. so I said told the rep this. They said they don't accept out-of-state credit unions, which I mentioned is where I'm financing . I've financed with my CU plenty of times and in Ohio, and on vehicles, and transferred money,I let them know not a problem! i can transfer the money - PNC, citizens? What bank do you prefer it's not an issue I'll still get you the money in the 24 to 48 hours. And I'll pay you right now to hold it. Chrissy or Christy who I was dealing with kept telling me they don't accept Credit Union money from out of state. And I kept explaining, it's not an issue of their concern where or how I'm financing, the check or wire transfer they will receive can come from another bank. So what bank they want it from? And she kept telling me it doesn't matter they won't take my money. I was adamant that that made no sense! I could get them the money however they wanted it and would pay right now to hold it. And I was literally told and I quote ; you can either finance with us or you can find a car in Michigan or Pennsylvania or wherever it is you're from, but we aren't accepting your money. I left a message for the GM and then, despite the red flags, I had put time into this , my credit union was already working on it so i texted her to please send me a bill of sale - I want the car I have the funding you'll have it within 48 hours and I'll provide money down to hold it right now. She got back to me a few hours later and said no I'm not doing that and we have a lot of interest in the vehicle so it is no longer available to you. WHAT?! what a bad reflection of the dealer group and Hyundai.

Getting your auto fixed right the first time has been my experience with DC for over 20 years Dave…read moreand Ted and their knowledgeable staff have serviced all my vehicles. Everything from engine replacement on my Park Avenue 14 year ago to new tires for my Taurus last week. They have been ahead of the curve on keeping me behind the wheel and my cars running smoothly. Question: When's the last time any of us saw a Five Star rating on mechanics! Answer: Just now!

One of the most difficult things to find - no matter where you live - is a mechanic that is both…read moregood and honest. Ted is as honest as they come, and the guys in the shop are excellent. Most of them have worked in this shop for over 15 years....some of them more than 25. They know what they are doing. They are also preferred dealers for many extended warranty companies and the local dealers around the Bedford auto mile. Top notch all the way around.