Thank you to the whole staff for making my purchase of my CRV very stress free. From the time I…read morewalked in the door until I left with my vehicle everyone made me very welcome. Thank you to Liz Medina, Mike the manager and Mason the finance manager.

Never again will we go to classic Honda. Sold us a used car…read morethat they certified in excellent condition and now less than a year the whole engine needs to be replaced. We have kept up with all maintenance. It was implied during my conversation with them that this was not the case. Stay away from classic Honda of Streetsboro!

Personal service. Great knowledge of the material and work. Friendly and knowledgeableread more

Talented and skilled crew that does whatever it takes to get the job done. If you have an oddball…read moreproject, they can tackle it no problem! I should know, that's all I've given them.

Tried talking to the sales team about working a deal. The sales woman acted like she didn't know…read morethe difference between dealing on Msrp and manufacturers rebates. When I tried to speak to sales management the person answering the phone was very rude and told me it was better if I just blocked her and didn't call back

I was disappointed with the service I didn't receive for my vehicle…read more I asked for new wipers which wasn't done. Also, they told me that the service overdue indicator would reset but didn't. Two minor issues, yes, but I have had been in the hospital, was still recovering, so it was a lot for me. When I called to make the appointment for service, I advised the service department that I had a warranty covering the two damaged tires. It wasn't noted, unbeknownst to me, so when they were updating me on the length of time before completion, and cost, I realized they were charging me for the tires. I told them about the warranty and was told I should have said something about when I dropped it off. They put the blame on me, which I will take part of it, but they should be talking to service for not making note of it. I just won't be back for service.

I am a retired auto tech. I dropped my car off for an alignment. They called me a while later…read moretelling me there were bad parts and they would have to replace them before doing the alignment. They also told me I needed 4 new tires before they could do the alignment. Having checked everything before taking the car to them, I knew it didn't need any of the parts they claimed. I asked them to show me the bad parts. When I got there, the man doing the work tried to show me the bad parts using an incorrect method which made it look like the parts were bad when they were not. I took the car home, and subsequently made an appointment at the Alinement Shop, who checked the car out, found no bad parts, and aligned the car for me with no problems.

All I can say is WOW! What a great group of guys .Went there this morning for a fluid film…read moretreatment,told them I was gonna stay and was td to make myself at home.Kinda reminded me of the car shows I attended with my father it was like an extended family I never met before.These guys are great

Jack Jack's is great. Expert car care. Knowledgeable, experienced mechanics…read more I have been a customer since they opened. From oil changes to brakes to tires, I have never been disappointed. I highly recommend them for all automobile needs. Randy S.

Very affordable and excellent repair services and very knowledgeable with Ford repairsread more

Sales - Good (See end of review) Finance - Bad (Scam alert)…read more INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is consistently among the lowest and a good base-point to use. After running my credit and knowing by buying power (both very strong), I was provided a rate (6.99) that was nearly TWO full points over what BOA was advertising. I inquired with Alex Moore (finance manager) and was told "The rate and payments I sent over are from bank of America. The 5.04 rate on their website is advertised rates as low as. There is a lot that goes into what rate the bank gives you. Examples money down, amount finance, etc." That quote is in writing via text and complete BS. I inquired with BOA directly and applied for a loan, and was instantly approved for the full amount to be financed and their advertised rate. I CALLED BOA to ask why the dealer rate was so high, and was told THE DEALER SHOULD BE SEEING THE SAME RATE that I was approved for on their side, but they were likely adding onto it to receive more money for the dealership. I called out this and was given a rate that was still 1/2 a point higher than BOA. I said I would use BOA and was told they don't accept outside financing ... which is because the dealership is making ridiculous money off customers on the financing side by selecting rates with higher kick-backs to the dealership. THIS SHOULD BE CRIMINAL! Sales side - Good experience. Michelle worked diligently to make sure the vehicle I selected was quickly outfitted with the accessories I wanted to add on. I flew in from out of state and she made sure the final sales portion was quick; I was in and out in 30 minutes, which was wonderful.

*Service Center* We brought a vehicle in for repairs and was given a quote. 30-40 minutes later…read morethey called back and was told the technician began to take the car apart and found broken part and added more to the cost of the repairs. When I questioned how you could give a quote without fully taking the car apart, they said that's normal and they just normally add it to the "insurance" bill, even though we were paying out of pocket. I questioned that maybe the technician could have broken it and why would we be responsible for it. Long story, horrible customer service and unwilling to bend on any pricing or offer any coupons/discounts. They ever push the 3% surcharge for using a credit card back on the customer. If a zero star could have been given, I would have done that.

Even if you have a service contract to get a loaner vehicle while they're working on your car…read morethat's under warranty don't ever set your appointment for 7:00 a.m. their loaner place does not open until 8:00. So if you're a person trying to live a life you have to set for an hour until they get a loner or they offered to drop me off at home where I would have no car at all. I have issues with my age and health I cannot be without a vehicle but Clayton doesn't care about that it's about getting your car in getting it worked on getting it out and saving their money time and trouble.

I was in the area on vacation and needed an oil change for my Promaster camper van. The Klaben…read moreservice department folks were SO helpful and efficient it was amazing. We were in and out in less than an hour! They service Amazon vans and were knowledgeable about how to safely deal with our rig. Everyone we spoke with was friendly and helpful. I'm still smiling about this experience. Thank you Klaben service, we can head back to California with a smile.