I wish I could give them 10 Stars! M & S AUTO REPAIR IS…read moreAWESOME! Auto Repair INC. on Smith, by the Veterinarian, should be boycotted!! They were awful to my neighbor and friend Sharon. They were going to rip off a single mother of 3. 700.00 to replace a hose? Oh, that's because the hoses come in packs of 2, even though Sharon needed 1 hose replaced, they were going to charge her for an extra part, that they were not going to use on her car. I know parts are expensive, but that's ridiculous. She told them that was too much and called around and M & S Auto's estimate was for 260.00. They recognized the dire need of a working Mom. They had compassion for her situation and helped her. They fixed her car in 20 minutes, instead of the Tuesday, originally stated. She had her car towed to Auto Repair Inc.1st. They did a diagnostic test on her car. They charged her 70.00 for that, and gave her the 700.00 estimate. When she wisely declined, she tried to pay the bill with her credit card over the phone. They refused to take payment over the phone, and refused to release her car to the towing company. She was sick, with 3 kids, I gave her a ride to the shop to pay in person. They made her wait around the desk, while the workers stood around, taking another customers info over the phone. One guy told her to quit asking questions. What type of men take advantage of a woman, who is obviously sick and struggling. Speak to her in a way that she comes out sobbing, at her wits end. SHAME ON YOU AUTO REPAIR INC. KARMAS GONNA GET YOU. THANK YOU M & S AUTO, not only for fixing her car quickly and at a reasonable price. But for showing compassion to a young family in need. Your great business practices will be passed on with recommendations from us!! Thank you so much!!

I was recommended by another customer and I can say I was treated great. They were very…read moreknowledgeable and caring and understanding. I am very happy with the work done on my SUV. I will be telling all my friends and coworkers to come to you.

I needed some work done to my car my dad who has dealt with them before told me to call up there to…read moreget some prices on my car he told me to ask for joe because he has dealt with him before I called up there and some other guy answered I asked for joe he said he was on lunch but he could help me I asked him if he could give me some prices on basic things needed for my car he sounded very annoyed that I was asking this then asked me about my car all I knew was the basic things he asked If I knew my license plate number I told him no not off hand he told me he couldn't help me unless I had that info and to call back when I had it. I asked if I could make a appointment to at least look at it and he told me it would be a week before I could get it in there. I was very upset by this interaction and my advice to you is if you get this guy on the phone ask for someone else or call back when someone else answers the phone to the guy I talked to sorry I asked you to help me out

I used to go to Conrad's for car service. I now go to Harbes. Great service, great communication…read moreand pricing is good. Joe was great.

The staff is not honest, I caught the manager in 3 different lies, my husband's experience there…read morewas equally as bad, they say my tire is in and then oh no wait it's not. They didn't have time to look at my tire the day I told them there was a bubble in my tire. It was going to take atleast a week to get me in, they were too busy, they were pushing a lower quality tire because they quit making my tire, too much to even get into here, personally I'd avoid this place

I had to fill a tire daily for over a week on my 2026 Sonata. I called the dealership made the…read moreappointment yada yada yada. Estimate: $50 just to put the car on the lift, replacement tire: $250-375. Luckily, before my appointment friends suggested I go elsewhere. Glad I did. Van's was very upright and honest because frankly, being a female, I have been "fooled" into spending money I dont have. Their service was fast, friendly, and very accommodating. I did NOT need a new tire and to fix my issue was $27. That was 2 weeks ago. This week I had a similar problem...a different tire was completely flat. Friends pumped my tire enough that I was able to get to Van's and again, they patched/fixed my tire:$27. They couldn't estimate how long it would take for them to get to my vehicle and offered to take me home and pick me up when it was ready. THAT my friends is service. Now before anyone suggests otherwise...in 50 years of driving I ever had a flat tire . When I signed the papers for both my financing and insurance I opted out for roadside assistance and extended warranty to save a few $$$. Just go to Van's!

This place is my new shop to go to, they were recommended to me by my longtime friend and they…read moredidn't disappoint. They got me in within a couple hours on a Saturday after a few other shops told me days, even weeks before they could help, my truck had overheating issues and brake issues, they fixed both within 2 days and I'm am super pleased with the results. Great service, great price, great people! Thank you Abe, I'll send everyone to you.

amazing experience every time we take our vehicles here. we have gotten body work, new tires,…read morebreaks, etc. and we have never been disappointed. Most recently I popped a tire and he came all the way out to where I was and put a spare on for me...absolutely top tier customer service. Prices are unbeatable and the owner/staff and so awesome, extremely nice and trustworthy people. we will never take our cars anywhere else.

Best car repair place I've been to. After dumping a couple grand into my car and still having…read moreissues, they fixed everything affordable, quickly and transparently. For my main concern with my battery they even ran diagnostics twice to make sure everything was good. As someone who worked in the car parts industry for a bit, I was very pleased when they told me what brands they were using and the price points. Top notch service, I see why they are a trusted Parma staple. They have a new customer

Absolutely outstanding from beginning to end!!! Kind,…read moreprofessional, affordable and honest. I will never go anywhere else.

I Came there with a wired up muffler. I Never looked under to double check after they fixed it…read more Two weeks later, I noticed the muffler was still wired up the way it was when I brought in originally. When I took the vehicle back to confront ..they told me they fixed a completely different area of the muffler system and accused me of wiring the muffler up since it had originally been fixed two weeks previously, which is total fabrication. They never fix the original problem and accused me of fabricating a new problem when they never fix the original problem.

Thanks Ryan and the Juds best discount family for selling an unsafe vehicle to my pregnant daughter…read moreand her boyfriend just a few short months ago. Thanks Ryan and the crew for putting my family's life's in jeopardy. The black spray paint to hide the rusted out holes was a brilliant touch!!!!!!! You guys are so good at putting families life's at risk. See you soon!!!!!

First of all I had my car at this place for some minor body work. After a few days I picked up my…read morecar and the work was superb. The people here are the nicest and most professional people you will ever find. Jeanette, Nick and Chris are the best. I can't recommend this place enough!! Thanks for an awesome experience!!

Automotive Excellence is responsive, knowledgeable, efficient and dependable. They have…read moredemonstrated the same high quality of repairs in the three times I have used their services. I recommend them to others at every opportunity.

I've been going to Spicer Automotive Repair since I moved to Ohio. I wouldn't trust anyone else…read morewith my cars. Dave Sr was always honest, considerate, helpful, and committed to excellent customer service. After retirement his son, Dave Jr took over. The apple dropped right at the roots of the tree! Every mechanic I have spoken with at Spicer has been kind, knowledgeable, trustworthy. I have never felt gouged and over charged. Actually, I am always delighted at the cost of my repair. I highly recommend Spicer Automotive Repair in Solon!

Gas station in Chagrin.Falls at3.99,/gal. on Oct.6the .Rip…read moreoff. Thief!!.Come on.Do better.sGas tax.holiday .Keeping the extra