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    Firestone Complete Auto Care

    3.4 (66 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Damage they help fixed.
    Charlie M.

    Awesome place! Guys are amazing! Great customer service! Highly recommend! A+++++++++

    Their location online showing their inventory

    2 stars only because Mitch was so helpful! Thank you Mitch! Ernesto on the other hand was very rude and has no customer service, very disappointed because I chose Firestone again because I had a pleasant experience, never again .. I brought my car In to replace all 4 tires I called and asked if they had them in stock and confirmed again when I came down to their store. I got a call about 2 hours later from Ernesto asking how I heard about the tires I wanted.. I told him their online website/location says they have them in stock.. he just told me I was wrong and offered me a different more expensive brand. I declined and told him I'd be there to pick up my car. When I arrived to pick up my car not even an apology or any acknowledgment. I understand online inventory can be wrong that's not the issue it was how rude and short Ernesto was.

    2017 Lexus Rx450h
    Herb S.

    Wes Taylor was Amazing He was 1 man band running the shop & Working on Vehicles & Training & Development of new crew members He beat his promise Time & Pricing was good & Right Culture & Values Will tell all my friends & family to go there.. Thanks Wes You're Best Store Manager Ever !

    Environmental Mission Statement  Harmony  Trees

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    14 days ago

    I dont know if they have new management, but the service is now 1000 times better. Everyone is friendly and helpful

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    1 year ago

    Been coming here for about a year and they'll always work with you, give you affordable prices and quality work.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Johnny right away was able to look at my car and within 10 minutes he had the old battery out & new battery in and I was on my way.

    Mentioned in 5 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (300 reviews)

    I went in yesterday to put air in my tire and they told me I needed new tires asap. I was really…read morestressed out between my toddler and school Pick up and they worked with me. Even had a little bad attitude which I'm Sorry about lol but they are the absolute best. Thank you best price and best service

    I know they're busy because the other Escondido location is closed for construction, but never will…read morego back to this location again. EVER! We had an appointment last time and did this time too, but they don't honor it and take anyone else before you. Last time...after seeing this happening again and again & waiting over 25 minutes after our appointment time, finally got to speak to a person working there to complain. Then, our car was taken in next. This time after checking in, were told our wait would still be an hour (again because they don't honor appointment times and take anyone in regardless and serve them 1st). Not gonna happen so we said cancel us and walked back to our car only to find a truck parked directly behind our car and another car right in front of that one (they had stacked & parked cars in between both rows of parking spaces blocking anyone from being able to leave in the whole row)! Walked back to the office asking who's truck that is and can you move it? No one responded. Walked back to our car trying to find anyone who might own it. Nothing. Went back into the office yelling whosever truck this is, move your truck! Turned out it was a car who's person dropped it off and it was the employees who parked it there. They finally found the keys to it and after waiting 40 minutes to leave, were able to get the freaking out of there! Went to the San Marcos Discount Tire after setting an appointment and they DO honor appointment times and I was in and done in 20 minutes!

    Discount Tire

    Discount Tire

    (291 reviews)

    First time at this location, but Discount Tire has been my go-to for as long as I've been driving…read more-- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel. First time at this location, but Discount Tire has been my go-to for as long as I've been driving -- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel.

    I came to Discount Tire in Escondido with a wheel issue on my Mercedes AMG, and my first experience…read morehonestly wasn't great, which was frustrating. But manager Nick stepped in and completely turned things around. Nick took the time to understand the problem and made it right by installing two brand-new rear tires that are honestly perfect for this car. These are sporty, modern, high-end tires. Even Mercedes didn't suggest this option. And they were installed at no cost to me. The difference is night and day. The car now drives perfectly and feels very stable at speed. I also have full warranty coverage on the tires, which gives extra peace of mind. Huge thanks to Nick and the entire Discount Tire team for standing behind their work and delivering great customer service. Great place to get tire problems solved. I definitely recommend them.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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