1. Firestone Complete Auto Care

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Boynton Beach, FL

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Firestone Complete Auto Care

2.2 (86 reviews)
Closed • 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

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Lift Gate Damage. Body shop inspected lift gate must be replaced. Damage $3600
Taylan T.

Firestone mechanic guy hit my vehicle I pick up an estimate from local body shop. They said carfax value less than repair fee, they offer $500 for $3600 damage. Its not fair. I will never use Firestone. Never Ever...!!

Firestone in Boynton Beach
Bruce K.

A good experience today and yes, today is Sunday. This Firestone is taking appointments and doing service work on a Sunday. My little road warrior has been making a grinding noise at stop signs so let's check it out. The garage opened earlier than 8am and then the service area opened on the dot with the service managers unlocking the door and starting immediately. The very professional service manager took my details, and let me know that I would be hearing from them soon. Social distancing is in place with masks required and waiting chairs well separated. They definitely need a plexiglass partition. I opted to leave the car rather than wait, telling Kelly that any time today would be fine. A couple of hours later, Kelly called to give me the damage. Yes, you need new brakes in the front and the also recommended some other service that was suggested. I took them up on some of it and gave approval. She discounted some of the work as a courtesy (it's always nice to be nice) and gave the "out the door" total. By early afternoon, I had an email and a voice mail that my car was ready. I returned, paid and was on my way. The price was exactly what Kelly quoted on the phone. The new brakes work great and I'm pleased. Five stars because there's not much that could have been improved short of doing the work for free. [Review 14556 overall, 54 of 2021, number 1185 in Florida.]

Customer service?
Jyoti N.

Update 4/14/22 - I was told I would get a call within 48 hours to rectify the situation. 120 hours later, no call. Update - The app doesn't have the receipt either. So not only does the salesman lie, theCS lies too. I was told service would take 2 hours. I was there for 5 hours & no updates were given. If I didn't inquire how much longer, I would still be there! As soon as I inquired they gave it to me so either work was not done or it was done & they were not planning on telling me. They said receipt would be emailed to me but I never received a receipt. So I have no way of knowing what was done. Their customer service is worse than their shop. The salesman lied to me when I asked for a receipt & customer service is not willing to rectify their lying staffs lies. I don't have time to drive back to location for the receipt. Shameful !

Promised delivery 5:30 pm

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9 years ago

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Review Highlights - Firestone Complete Auto Care

“I would call that Integrity and Respect on the part of these Awesome men.”

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People searched for Tires 2,489 times last month within 15 miles of this business.

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Affordable Mobile Auto Repair - replacing front brake pads and rotors

Affordable Mobile Auto Repair

(43 reviews)

A lot of searching came across AFAR. I give my 93yo father the number and follow up with some texts…read morefrom my phone. Twenty-four hours later Rob is there. Takes care of the issues with my father's car. My father is moving with a walker or cane, Rob asks if my father needs help. Rather than driving away, Rob waits it out. Dad promptly falls, and Rob hops out of the truck and helps dad into the condo. Rob called me to relate what he did and what happened. I immediately left work, second time Dad has fallen today (not unusual to fall [basically sit down on the floor and not be able to get up]). I see Rob's truck in a parking lot for Chipotle or Chick-Fil-A... guess CFA and do a fist bump with a nothing short of a savior. Their reply when leaving a message is to have a "blessed day." Rob and his wife (on the phone)... you two have not only provided an affordable mobile mechanic service but have provided a blessed day for my father and myself. My father passes along "Praise the Lord for Rob and his family." He wants me to add that he has now added you to his prayer list.

Honesty, integrity and reliability are the three main characteristics of this company! I'm…read moreembarrassed to say I called Rob to correct poor work completed by another mechanic. The previous mechanic to this day takes no responsibility or accountability even when shown proof. Rob fit us in to his already busy schedule so that my poor son in law wouldn't miss any more time from work. He made sure the work was done safely and correctly.

Apex Automotive - Boynton

Apex Automotive - Boynton

(17 reviews)

Follow the Yelp reviews: when we needed a last minute oil change and our dealership had no…read moreopenings, we looked to Yelp to find a reliable local shop, and landed on KAM, whose ratings are stellar! Very helpful on the phone, I was told if I came over soon, they would definitely service my van before the end of the day. Same day service with no prior appointment; we appreciated this so much! At first, I had trouble finding KAM due to the proximity of a popular car wash being right next door, and I accidentally pulled into the car wash line instead, but then I found KAM just next door, easy to find now that I know. I came prepared to wait for my car for hours, so I began by doing a telehealth appointment while walking around the parking lot. Multitasking! This plaza felt very safe to walk around - and I walked in the parking lot behind the plaza and also along the road behind the plaza, circling around to the car wash. Eventually I used KAM's waiting room to work from my laptop, and this was ok. Not ideal, because the office is so small, but perfectly fine considering this was all a car emergency. The price for the oil change was comparable to my normal service, which I appreciated. The only thing that I felt a little weird about, was that KAM gave me a full repair analysis of things that needed to be repaired on my car. I appreciate the thoroughness, of course, but some of the repairs recommended seemed a bit over the top. In analysing the service readout, the front desk person told me I really needed a whole new set of tires, plus new brakes, new fluids, and several other items. I called my tech at my regular shop, who had just assessed my car a month before, and she told me there was no way we suddenly needed all of those repairs. I don't doubt that KAM was very thorough, and they were correct about the brakes, but recommending that I needed all new tires was a bit much. Therefore, I highly recommend an oil change here, but I would suggest getting a second opinion for repairs. As I was only a customer one time, I would also look to others' reviews on Yelp for decision making, as I did in deciding to come here. I would return for another oil change if needed in the future, definitely! Thanks, KAM!

I am a longtime customer who has been loyal for years and spent thousands of dollars of my…read morehard-earned wages and this shop has taken complete advantage of me. They quoted me $300 more than the next shop and had no room for negotiation. I now question the charges for all work they have done for me. I took my car to my friend's shop who gave me a very fair family & friends discount which I should have been receiveing for years! This is not a fair business. Take your car somewhere else. The disrespect and betrayal is astounding, especially for longtime customers who keep their operation running.

Firestone Complete Auto Care - tires - Updated November 2026

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