Best mechanic I've found, always reassurance for my vehicle and the fixes it had done to it. Jeremy…read morealways takes care of my car so it runs the best it can!

This shop does subpar work. They won't inform you of any underlying issues, only repair the obvious…read moreand don't look out for their customers. Have no warranty on the repairs done, only parts warranty and expect you to pay labor again. Not trustworthy at all, will never return for services on my vehicles.

I realized that I needed to buy new tires for my car a few weeks ago. I called and spoke with Kurt…read moreon the phone. He was not only helpful, but he was pleasant, respectful, and very easy to talk with. I visited this Discount Tire location to discuss the situation and to set up an appointment. Although they were busy (as they should be!), I felt like they took time with me to make sure that I was taken care of. When I arrived for my appointment, Kurt was there and took the time with me yet again to ensure that I received the best experience possible. Once again, the shop was busy, however Kurt did not shy away from taking his time with me. The customer service and impeccable communication with Discount Tire will make me a loyal customer in the future. This shop is amazing. Keep up the fantastic service! AND...my new tires are amazing!!

So let's talk reality here: Discount Tire now owns Tire Rack (as of 2021)…read more Tire Rack used to sell the tires at best prices online with helpful reviews. Last week, when my husband went in person to Discount Tire he asked for his OE (original equipment tire) and the person said they're not available. Since they were available at Tire Rack we immediately bought them and had them shipped for installation. When we arrived for installation, the front desk person questioned why we bought from Tire Rack. Turns out they DO have them in stock at Discount Tire for $300 (4 tires) plus installation which is $447.00 vs what we paid-$473 for for tires plus $123 installation=$596.00. So they're competing with a company that they own? So, we paid $149.00 extra because someone opted to try to upsell my husband another tire instead of ordering a tire they do sell that he requested? Then, they tried to upsell us tire insurance saying Tire Rack does not have that (which is true). Their tire insurance includes free rotation, and patching. Tire Rack has a free 2 year road hazard policy, which is kind of like patching and replacement if necessary (requires preauthorization). At this point, I feel like Discount Tire is a bit scammy, and I feel the same re Tire Rack. Too bad. We've now had both sets of our tires shipped by Tire Rack to Discount Tire for installation but for the life of me, I don't know why they're playing games with the pricing. Still better price than the dealership though.

Just had a part replaced on my Tesla (2-3 month wait for service at the Tesla Dealership)…read more If you are looking for friendly, compatant service-give them a try. I highly recommend them. There is a reason we have used this business for nearly three decades. Both Jim and Jody were a pleasure to work with,

Went in for a synthetic oil change and tire rotation. Very friendly staff & they charge fair…read moreprices. I paid $101 total. I even had an issue where my access panel got loose and was scraping the road when I was on a roadtrip. I let them know, and they didn't hesitate to help. They ordered a replacement and installed it free of charge. This is one of a kind service, and I will be a returning customer. Thank you Jodi and Jim!

Bob's Auto on Ogden in Downers Grove was a lifesaver for me. They got me in quickly, explained…read moreeverything clearly, and treated me with respect instead of trying to upsell me on unnecessary work. The staff was friendly, honest, and easy to work with, which is hard to find these days. Pricing was fair, service was fast, and they helped get me back on the road without a headache. Definitely recommend if you need reliable auto work in the area.

Took my Ford F150 to BOB auto repair and they completed the repair the same day. Also mentioned I…read morehave low brake pad but could fix at a later date. there was no hard upsell and owner worked with me as my vehicle needed to be towed there. Price was very reasonable I would give BOB auto Repair an A++.

Best tire experience ever! Got a screw in the middle of my…read moretread on my Chevy 2500 truck with camper on California to Maine cross country trip. They fixed my temporary plug and replaced it with a patch in 30 minutes! I have a Scout camper on the bed that wouldn't fit in the bay so they jacked it up in the parking lot. On top of it all- No Charge! I was floored. Not in California for sure. These guys were so awesome! Thank you Belle! Jim

Beelle Tire of Sycamore IL on 5/18/26 quoted me four different out the door (complete) prices for…read moremy Honda. The first was $530, but when set up the appointment they said sorry it's actually $660. I said sorry that second quote is not reasonable. They then said "we can do it for $590." I ended the call. Since they were open late and close by and I had run out of time to get to Discount Tire I called back and they quoted $537. I said okay and went in. While I was there for installation they attempted to upsell me by suggesting I install a new $80 sensor. I said no. After they installed three tires they came in to tell me there was a good chance one of the studs on the fourth tire was going to break. They said I had to give them the go ahead to proceed and accept responsibility to fix it if it broke -$57. I asked "what's my alternative?" They said "leave the old worn tire on." I needed to have the tires for a family hospital visit -- so I reluctantly agreed while expressing my displeasure. Predictably they broke it. Since it was almost closing time i completed the payment. Yet another glitch (they had not included the tax in the "out the door price. This was becoming a cluster you know what. The out the door price, including the cost of the broken stud was now about $100 more than their last quote. It took about 10 minutes and multiple tries to process my payment. And when we were done they casually mentioned that the stud would not be in till the following day. They told me it was ok to drive on it with one out of four bolts missing. I later discovered that was NOT at all a safe thing to do. They did not call about the part so that I could return to have it installed. After several calls and being put on hold with aggressive advertising pitches, the installation guy (Pepe) told me they had no openings until 4:30 in the afternoon. He said he'd have to "squeeze me in and expect a 90 minute wait." I told him that was longer than the tire installation! He replied they were very busy. When I arrived I told them that 90 minutes was unacceptable and that I'd already paid them and had to make multiple calls instead of them calling me. They became very disrespectful at that point. St that point I called Belle's national customer service line and complained. They were closed for the day. I recorded a message but never got a call back. The stud was installed in 15 minutes. The charge for parts was $11 and the "labor" for the part they broke was $46 (billed the day before). In summary a) their quotes are wildly disingenuous, b) I question their competence and/or integrity about the broken stud, c) they put me at risk by lying about the safety of the missing stud and bolt, d) they were very disrespectful, and e) Belle Tire Corporate does hot care about Sycamore Belle's shoddy practices as they did not address my complaint. This was among the worst repair SNAFUs I have encountered in over 50 years of driving! Steer clear of this place; it's like a pirate ship.

It's been a while since I've bought tires here but I brought a wheel in this morning that needed a…read morenew valve stem. The manager Noe told me to wait and he popped a new one in it himself in about 5 minutes! Incredible service experience!

This was my first time coming here, I would not ignore the negative reviews about this place. I…read morecame here to see if they can fix my flat tire since it just happened. The bigger guy at the register rudely said, I could leave it there and they will get to it at 3 PM. One they only had two customers there so it was not that busy. Two it does not take 7 hours to fix a flat. I drove the extra 7 mins to Discount Tire. They were way busier than Just Tires, but they took me in. There was only an hour waiting time. Just Tires may be closer but the service is abysmal. These guys are very lazy.

I have been here for oil changes and several services , most of the time they are good…read more But the most recent i had my power steering pump replaced, but after driving home it didn't seem right so i bought it back and then it still wasn't fixed, then they had to replace it with not one but 2 other different pumps. All i have sayb is most shops would have found a way to tell you that the other place messed up fixing your car not us, but this place they tackled it till the problem was fixed and on top of that they offered to pick me up after my truck was done. I would recommend this place to everyone and anyone, you just don't find honesty, integrity like now a days anymore. Good job! Keep up the good work!

Great customer service and they were truly honest with me about my vehicle issues. I knew the issue…read morebefore taking it I and they diagnosed it correctly .

Impressed would be an understatement…read more Gavin was able to get me six tires in an uncommon size on one day's notice. Kept me in my budget and even worked their extended coverage into it (these are for a big RV and I had a tire failure two years ago from faulty installation, so the coverage made sense). After the manager heard about my previous issue, he told me at pickup that his two most experienced techs did the work. I feel like I got good tires for a decent price and I was treated like a friend.

SCAMMER ALERT! My wife went in for a nail repair. Unfortunately, the nail was too close to the wall…read moreso the tire could not be repaired. She then asked them to install the spare tire and the service advisor (Robert) then started huffing and puffing about how they couldn't do it because the tire had a wheel lock. My wife saw them search for the wheel lock in the trunk and they allegedly could not find it so they refused to change the spare tire. However they happily quoted her 4x brand new tires and then tried to pressure her into changing all tires. Somehow they were willing to work through the wheel lock if she purchased 4x tires but not to replace the spare. The scammy pressure tactics frustrated her so she walked away. When she got home I looked in the same place they searched and the wheel lock key was nicely stashed next to the jack in the same place all other Lexus stores them. Go figure. I happily made my way to Costco Tires who were helpful and bought 4x tires with better warranty, better customer service and no scammy sale tactics.