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Firestone Complete Auto Care

2.4 (50 reviews)
Closed 7:00 am - 6:00 pm
Updated 1 week ago

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

Recommended Reviews - Firestone Complete Auto Care

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10 years ago

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6 years ago

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11 years ago

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7 years ago

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8 years ago

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14 years ago

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17 years ago

Quick, Honest and the prices can't be beat by a large chain. Will always get tires from them!

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

They didn't have the tires I requested on the quote online, but Sal found another set that were a much better price.

Mentioned in 6 reviews

Read more highlights

Grease Monkey

Grease Monkey

(51 reviews)

I came here to get a new car battery installed & to get quotes for some maintenance work. The…read moreassociates were friendly and efficient. The appraisal and the new battery installation took less than 10minutes. The prices for a brake and transmission flush were so competitive that I ended up getting them done right then and there. Overall, a great experience. I look forward to bringing my business to this Grease Monkey location.

I pulled up on a Sunday afternoon with nobody around, no customers, overhead doors open, I pulled…read moreup waited several minutes then beeped the horn to see if anyone was there. After several minutes This guy (IVAN on the name tag) came out eye balling me like he wanted to fight and screaming for me to not honk the horn! I said there was no sign of anyone and I was just trying to get someones attention! As he continued to be rude I said I would have a word with his boss about the way he communicates with the customers. That's when he came at me swearing dropping F bombs like they where going out of style and went on that he was the boss! (I knew he wasn't because I was a loyal customer and knew the manager was Mike) I told him to F*&# off and started to back up to leave as he followed my car as if he wanted to fight! I'm a 63 year old but caught myself before getting out of the car to do something crazy like beat the shit out of a smart ass punk. I called Mike a few days later to fill him in on his employee of the month. Mike said he would check into it but I do not know the results of that conversation. Needless to say I will be finding another oil change company to do business with. If you happen to go there and IVAN is still there say Hi for me. By the way I went to the Dealer! $80 for a full synthetic oil change and they washed the car!

Jiffy Lube

Jiffy Lube

(56 reviews)

After going to Romeoville location, and it being closed (???) I came here, they were super nice!…read moreHowever they let me know that they are out of the filter/oil for my car. I told him this was my second location and I'm over on my mileage (oops ) he said I could drive up the street and buy oil and a filter at auto zone so I did! Right when I came back, it was quickly changed. The waiting room is so small and the chairs are horrible, but the people at this location are great 02/16- came here again, they got new chairs ;) service is still wonderful! Quickest location I've ever been to, also the people who work here as so nice and sincere. I really don't ever feel taken advantage of. I asked if I needed a tire rotation and they looked, said yes and then said they couldn't do it though. Apparently the 3rd garage with the lift is broken... so please get that fixed. Stuart is wonderful! Highlight recommend this place. Thanks for making adult chores not so horrible

JIFFY LUBE'S SYSTEM CAUSED THOUSANDS IN DAMAGE - AVOID AT ALL COSTS!…read more If I could give zero stars, I would. Jiffy Lube's flawed system lists an incorrect oil filter as "compatible" with my vehicle, and their refusal to take responsibility has cost me over $4,600 in repairs. THE PROBLEM: Their system wrongly lists an oil filter that is NOT compatible with the 2011 Ram 1500 5.7L Hemi, OF2222-MO10060. The correct filter is Mopar MO-899 or one similar in size and function. This incorrect filter was more than half the size of the OEM filter (see photos) and they used it in multiple oil changes, leading to severe oil pressure issues and catastrophic engine damage. The technicians followed their system, but the real failure lies with Jiffy Lube and their inaccurate parts database. HOW JIFFY LUBE HANDLED IT: Refused to acknowledge their mistake, even when I provided proof from a certified mechanic who confirmed the incorrect filter caused my engine issues (damaged lifters, camshaft, oil pressure switch, starter and 100% blocked oil screen from blown filter paper remnants requiring five oil flushes to clear). Ignored clear evidence proving the damage was caused by their system's error. Denied my claim completely, leaving me with thousands in repair bills due to THEIR negligence. DO NOT TRUST JIFFY LUBE! If they can't even get something as basic as an oil filter right, why would you trust them with your vehicle? Their refusal to take accountability proves that they don't care about their customers--only profits. SPREAD THE WORD! I'm warning everyone: GO SOMEWHERE ELSE. I'll be filing complaints with the Better Business Bureau, Attorney General, Federal Trade Commission, and consumer protection agencies until Jiffy Lube is held accountable for their reckless negligence. *UPDATE* I sent all of the requested information over according to the owner's response and just as I suspected, I was stonewalled and there was no resolution. Guest services responded and said: "Hello Jared, we saw your email below and located the attached denial letter that was emailed to you. Regards, D'Evelyn Bartie Guest Services Manager Team Car Care, LLC / Jiffy Lube 105 Decker Court, Suite 900 Irving, TX 75062-9731 The response was simply an attempt to seem caring and compassionate in the court of public opinion. Jiffy Lube does not care to resolve this matter amicably and further proves my point of them ONLY caring about profits, not people. DO NOT GO HERE!!!!!!!

Midas

Midas

(47 reviews)

DO NOT TAKE YOUR CAR TO MIDAS IN BOLINGBROOK. THEY ARE CROOKS!!! I took my car on 1/13/25 because…read moreit was making a knocking noise rear right side. They said it was the heat shield so I had them replace and was charged $900. The gentleman at the front desk said "All quiet now" and 2 days later the knocking started again. Made an appointment again and the first day they were short handed and had to wait the next day. When they finally took a look at my car now they said the coils were broken and that would be $980 plus dollars. You mean to tell me that you didn't see the coils broken when you replaced the heat shield that was pobably just fine. This is why you can't keep money in your community (Bolingbrook) because people like you are taking advantage of hard working people! Dissatisfied Customer

Both my regular mechanic and another mechanic I was referred to were unable to handle the repair…read morethat my 10+ year old car needed. I drove to and asked the Bolingbrook Midas if they could do the repair. Danny provided an estimate but cautioned me that the parts and repair required my car stay with them for several days and they could not fit my car's repair into their schedule that day. Fine!! We scheduled the repair and my car was dropped off on the arranged day. The repair was completed two days earlier than expected ( Hooray!!), the cost was the same as the estimate, and without me asking, Danny inquired if I needed a ride to pick up my car. I told him it was only two miles and I could walk but Danny told me someone would pick me up and immediately send a driver to my home. Great service!!! Thank you, Danny and Midas!!

Palma's Auto Repair And Muffler - I specifically asked for these exhaust hangers to be extended 1" on each side so attach points still fit without damaging the connect points

Palma's Auto Repair And Muffler

(13 reviews)

dishonest auto repair business. I reviewed what service I wanted with Eddie twice. I was very…read morespecific. I wanted him to extend exhaust hangers on a muffler and slightly bend a muffler pipe by maybe 5 degrees. he said he wanted to mount the new muffler to the car to get the right fitment. I specifically told him I wanted to be able to switch my mufflers out so DO NOT weld the muffler in place. I come back 1.5hrs later and he hasn't extended the exhaust hanger, hasnt bent the muffler pipe and has welded the muffler in place. They didn't do the two modifications I wanted, and they did the one think I specifically told them no to do. They also disconnected the chassis brace that connects the frame to the subframe because they way they welded it now rattles on the brace (this is a safety issue). previously I was able to adjust this so it did t rattle, but because they welded it, it's no longer adjustable. Now I'm worse off than when I started before dealing with Eddie. I spoke with Eddie explaining how he did none of what I wanted and specifically did what I didn't want him to do. I asked for my money back and Eddie wasnt having none of that. This was 100% a rip off where Eddie cut corners, and did what he thought was easiest and fastest rather than what I told him and paid him to do. This is not an honest auto repair business and I would not trust them to work on my car at all.

I have been taking my sons Nissan Altima to Palma's for a few repairs m/additions and they always…read moredo quality work. They explain everything thorough and never make me feel pressured. I would recommend this shop to anyone. Very fair and trusted! They will always have my business!

Firestone Complete Auto Care - tires - Updated May 2026

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