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Firestone Complete Auto Care

2.0 (66 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

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2 months ago

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Lee S.

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5 months ago

Took my car in because I had a nail in my tire and they got it fixed super quickly and did a great job!

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Lee S.

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10 months ago

Needed a tire patch, and the store manager was incredibly professional and efficient about it. would come back a thousand times.

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1 year ago

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Lee S.

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2 years ago

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2 years ago

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5 years ago

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Lee S.

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3 years ago

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5 years ago

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7 years ago

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5 years ago

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3 years ago

Double check your firestone credit card might only work at a few locations. I was told mine only works at 4 locations out of 1700 .

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5 years ago

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4 years ago

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6 years ago

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5 years ago

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4 years ago

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7 years ago

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4 years ago

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Lee S.

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8 years ago

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7 years ago

Changed two tires rotated in an hour for $200. Awesome customer service and great turnaround!

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Bridgestone S.

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4 years ago

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Lee S.

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6 years ago

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7 years ago

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9 years ago

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Bridgestone S.

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7 years ago

I have brought my car in 4 times now for my brakes and they still have failed to fix the problem. I would not recommend

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8 years ago

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5 years ago

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8 years ago

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11 years ago

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9 years ago

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7 years ago

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10 years ago

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12 years ago

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9 years ago

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15 years ago

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13 years ago

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7 years ago

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13 years ago

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6 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

The Bloomington store on College Mall gives great service at reasonable prices and the management is easy to work with if you have questions or concerns.

Mentioned in 2 reviews

Read more highlights

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(17 reviews)

When did oil changes get so expensive? Valvoline has an app where you can get coupons. Without the…read morecoupon, the oil change would have been over $100. I chose the higher-end oil, but it was surprising to see the price that high--especially since I didn't even have any filters changed. The service itself was very fast and efficient, which I appreciated. But overall, it's pretty expensive for just a basic oil change.

UPDATE: after 72 hour, I have still not been contacted by ANY Valvoline local management. I was…read morelegitimately ghosted by the entire company, who had the audacity to respond to this review to accuse me of being fake because my wife made the case under her name-- how many open investigations do they have at this store alone? I am flabbergasted that I have sent the email Jamie has listed in previous reviews an email to try to understand what is going on with my car that they messed up, but have received NO communication. This is a living nightmare. Original review: 13 miles after receiving an oil change from manager Rob, my car engine stopped working completely. I was in contact, via text, twice with the manager. He sent a tech out who could not figure it out. After the manager "looked at the tapes," he fled his place of work and lied to his staff about coming back. After nearly three hours of waiting for the tow truck they called and waiting for Rob to come back-- we were forced to leave my car at Valvoline and take a $50 Lyft home. I was able to start a case with Valvoline, but I have received NO communication from the manager Rob or area manager Grant. My engine in my car is no longer working directly after an oil service, and the local leadership has not communicated at all. No rental car, no help getting back home (we were visiting Bloomington). They were actually useless. Eager to find out what damage they have caused to my vehicle-- DO NOT GO HERE UNDER ANY CIRCUMSTANCE

Grease Monkey - Menu of services.

Grease Monkey

(29 reviews)

This is my first visit to Grease Monkey in many years. With Jiffy Lube under new ownership, and…read moreother places either offering questionable service or seemingly changing owners every few years, I wanted to go with a place that has been around here as long as I have and has a good reputation. I drove my car roughly to the area where I thought they took them in and went inside. The guy was very nice and took my info, but also asked me if I wanted to share it, meaning I could opt out if I wanted to. I asked if they had differing levels of oil changes. They do, and I got the lower end package. They still checked fluids, bulbs, and other things. They will offer to replace, but some of it is pricey. Some bulbs are very difficult and would be worth having them replace, others are just simply pulling out the connector and replacing the bulb. The waiting room is a bit small, but the wait was actually very short. All three bays were full when I arrived with 2 cars waiting. I think I expected to be there longer. When they were done they gave me a rundown of everything they found. All was OK, except for a few bulbs that they recommended replacing. They aired up my tires, and even had covers for the stems that were missing them. (Thanks to the last place where they checked the tires and didn't replace any.) It reminded me of my old experiences at Jiffy Lube. They highlighted one issue that could have been serious. The guy mentioned my car was a little slow to turn over. I had noticed that and wrote it off to the weather. He suggested I get my battery checked. I did, and found out there was a lot of corrosion that had been hiding under the battery cover. This was absolutely starting to cause problems! I appreciate his noting that! HIGHLY recommend this place. Friendly and thorough. That's tougher to find these days. I'll be back!

Unfortunately, I cannot recommend on ethical standards. They suggested that I had an oil leak…read more Turns out they spilled oil in my engine cavity, trying to cover their mistake. It cost me $140. to discover this lie.

Meineke Car Care Center

Meineke Car Care Center

(50 reviews)

Meineke Car Care is truly outstanding. I have always relied on them for oil changes, brakes, and…read moreroutine maintenance. Every time I visit, they perform a thorough inspection and clearly explain what may need attention in the near future, including the remaining life on brakes, tires, and other components. I have complete trust in their team and have never felt pressured to purchase services I didn't need. Today, on my way to a meeting, my tire pressure light came on. Since I work in sales, I didn't want to risk stopping at a gas station just before an appointment. I was close to the west side Meineke, so I stopped in to see what it would cost to check my tire pressure. EJ was incredibly professional, friendly, and genuinely happy to help--which you don't find everywhere these days. The team checked all my tires at no charge, added air to the one that was slightly low, and sent me on my way. Exceptional customer service and a great company overall. I would confidently send my mom there and know she would be well taken care of. Thank you, Meineke--we need more amazing businesses like this in our community.

Reliable , honest, prompt , easy going , and professional. If I could rate this place 6 stars I…read moretruly would . I've sent multiple family members here and even my baby sister went over there and they still told her the truth and treated her with great respect . I highly recommend this business to anyone having car issues on a budget in the Bloomington Area

Advanced Auto Care

Advanced Auto Care

(14 reviews)

I had a check engine light on. I had a diagnostic check perforned at another shop. The diagnostic…read morecheck indicated that bank one sensor was bad. I watch the mechanic run the diagnostic. It took about five minutes. Advance auto did a diagnostic test which showed the same diagnostic. They also did a vehicle check which I did ask for or authorize. They did't find anything else other then the original bank one sensor. They charge me $155.00 for a diagnostic that I had already received from another shop for free. They never mentioned the vehicle inspection or the charge for it until the vehicle was ready for pickup. Never again.

Short story: I think they are very thorough, but you might be treated with condescension and…read moreimpatience. They will do more than you ask for, which may annoy or may delight, depending on your personal values. They may be slightly over-priced. Long story: take a look at Jennifer's review from 3 months ago. Matt responded to that review saying, "I never intended to be dismissive.." Maybe he doesn't realize it. Matt talked down to me in several conversations about my car. He likes to give his credentials, and expound on his extensive experience, and he will be impatient, short, and didactic. He will dismiss your thoughts. It's hard to get a word in edgewise. One may say that this is less important if they give top notch service. I myself will tolerate poor treatment of customers if that is the case. It does make it more difficult though, to build trust, if you treat customers with impatience and condescension. I had a failing battery and wanted to know if the alternator and starter were failing as well. I had to push to get those answers, and actually I still don't know about the starter. Allen at O'Reilly auto parts on West 3rd street was much more friendly and just as knowledgeable, if not more so, than Matt. I could have gotten better service there with better treatment, for $60 less, and gotten a 4-year warranty instead of the 3-year warranty I got with Advanced Auto Care. As with other customers, they also did work that I didn't ask for. Maybe that's a good thing. They want to sell me four new tires. I don't trust them. Maybe they deserve my trust. You have to decide if I'm too paranoid, or if there is something lacking with this group, but I don't think I will be returning.

Firestone Complete Auto Care - tires - Updated May 2026

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