I love this Valvoline. I have been to several throughout the country, and these folks are super…read moreknowledgeable and kind. Landon is the manager and he always has great advice for my Subaru, as he has one as well. Madison is also great, as is Justin. They don't sell you anything you don't need, but let you know what is recommended. My car always performs great when I'm finished as well.

I visited the Valvoline location in Ellisville today @ west County at 8:00 am and didn't leave…read moreuntil 10:00 am. I spent two hours there and ended up late to my job by an hour because they put the wrong oil in my car. The oil light turned on and they kept telling me it was my car's fault, not theirs, and that they put the correct oil. I told them they need to put the correct oil that is recommended by the manual, but they said it doesn't matter and it's the same. I told them no, I'm sure it's not the same. When they finally listened, drained the wrong oil, and put the recommended one, the light turned off right away."

Dennis and his crew were fantastic! Great service, knowledgeable and fixed an error the Gravois…read moreBluffs location made quickly! I will not go o another Jiffy Lube location!

Waited in line for 30 min no one greeted me/checked me in, anything then once I finally get to the…read morefront they tell me they don't have the tube for my car. Waste of time! No good customer service

Dropped my vehicle off here with several flat tires and a dead battery. Bill's gave me an accurate…read moreestimate to replace the tires and battery and completed the work on time and within budget. What more can you ask for?

Recently I purchased new tires for my trusty little 08 Honda Civic. The business recommended that…read moreI have the alignment checked to insure that the tires wear evenly. Then the A/C in my Honda went MIA. I called Bill's Automotive & was greeted by Ed with a calm friendly voice. Ed quickly worked my car into their busy schedule. Several hours later Ed confirmed that my car didn't need an alignment & the A/C system just needed a new relay switch. So LADIES if you're having car issues REST ASSURED you WON'T be taken advantage of & you can TRUST your CAR'S CARE with Bill's Automotive!

Very fair and friendly service. Highly recommend. They are much looking out for the customer.read more

They care about the customer. Their prime directive is not to take in as much money as they can…read more They truly want to fix the issue in an economical fashion. They aren't trying to screw the customer like most other places who claim to be "customer oriented". They gained my trust and future business.

I made an appointment online to get two new tires. I tried to call the store to confirm my…read moreappointment and they work would be completed within an hour but I was routed to a call center. Why make it hard to call the store? The work was done timely. The two employees I had contact with were professional and friendly. The customer waiting area is underwhelming.

Paid cash for tires and left with a receipt that doesn't even have my name or vehicle on it!…read more I bought 4 tires here, paid cash, and got handed a receipt with someone else's name (Anthony George) and a completely different vehicle listed. This means I have NO valid receipt or warranty protection for my actual car. I've been trying to get this corrected for over 30 days. Corporate sent me to Regional Manager Darryl, who sent me to Jason, and still--CRICKETS. So much for their "100% Satisfaction Guarantee." They took my cash, messed up the legal invoice, and refused to fix it. Absolutely terrible customer service and management accountability. NO PHOTOS

I could not have asked for a better experience at Honda of Frontenac! April and Blake were both…read moresuch a HUGE help throughout the entire process. April is seriously the sweetest ever! It's been three weeks since I bought my car and she is STILL so, so helpful anytime I have a question or need anything, which really shows how much she cares about her customers even after the sale. Blake was also amazing and made the whole process so easy and stress-free. I absolutely love my car and I love this place! I truly couldn't have asked for a better car-buying experience. I would 100% recommend Honda of Frontenac, especially April and Blake!!

Took our car in for our free oil change. Service tech did not bolt the splash guard completely when…read morethey were done. It came loose while driving and got torn up on the pavement. Called the dealership as they are the only ones that have serviced the car. They said they would not replace it but they would be happy to do it for $500 plus labor. Called a local mechanic and the ordered the same part for $200 and installed it for free. Wouldnt recommend taking your car there for service.

OMGoodness!!! What service. I dont know anything about cars…read moreother than getting in starting it and driving. When my team and I went to Jackson Tennessee for a volunteer event my car stopped on us. After 2 tow drivers and the Sam's Club mechanic couldn't figure it out, I looked up a repair shop and God gave me Christian Brothers, under 2 miles away from where we were and very kind and understanding over the phone. Unfortunately it was a holiday weekend and we would have to leave it. This was no problem but I was going to have to come back to get it if it was worth it. OMGOODNESS I fell more in love with the service and work. Brian was amazing walking me through every step and sending photos and videos. This helped so much. I cant say enough. Clean, informative, helpful and respectful and not making me feel bad that I didn't understand. I Thank them all for the work and service.

I do not recommend this place unless you want to over pay. They were trying to charge $2,100 for…read morerepairs which we ultimately had done elsewhere in under a day for $1,100. They were trying to charge $50 for some rags/cleaning materials as part of their bid. Really!?! Despite the attempt to overcharge my son who's a broke college kid, they demand nearly $200 even though they did no work to the car. Will never return.

Dropped off my vehicle to get the gauges working on my dash. It was ready the next day and hundreds…read moreof dollars less then quoted by other companies. I highly recommend them.

We needed a new spare key fob for our '22 Buick Envision. Bryan and the Fitz'z gang were competent,…read moreprofessional, and an incredible bargain compared to other prices I got (if they could even do it b/c our car was "too new"). They even stayed a little late to finish the job. Great small community (Lemay) business, deserving of your support.