The subs are amazing! The customer service is always wonderful. There's about 20 variations of hot sauces, it's magical really. I've had a Turkey and Cranberry from the under 500 menu. In two other trips, from the Hot Specialty sub menu, I ordered a Hook & Ladder and the Smokehouse Beef & Cheddar Brisket. I can't get enough of this place. And definitely can't forget to mention what Firehouse Subs stands for. It's a beautiful company. read more

Excellent meatball sandwich! I don't get into Firehouse Subs very often, just because I'm not in that area a lot. I went for a fundraiser for my daughter's school, and ordered the meatball sub to go. I was expecting it to be ok, but it was far better than ok. The meatballs had great flavor and texture, and there was just the right amount of marinara. The bread, too, tasted great and didn't get soggy on the trip home. It was just delicious. The staff were friendly and efficient, and the place was clean. I will definitely be going back. read more

It was a great experience! The sandwiches were delicious and the employees were helpful. I had a very long day and was tired, but they made me smile. Really, I did not expect that just a sandwich could be soooo tasty! I highly recommend! read more

I used to go here all the time when I lived in SCV. I moved to the South Bay two years ago and ate here while visiting a friend. My order is sort of complicated because I'm vegetarian and made up this random sandwich that they always had no issues making me. Anyways, two years later I walk in... the women behind the register remembers not only my name - but also my entire order! Even asked me how my daughter was! I never knew this employee outside of eating here two years ago... I was not just impressed, but felt like we mattered as consumers. I highly suggest this place. Also, the owner is a fellow SCV mom and when you eat here, you're supporting a local family. That's why I always chose this place in the first place. read more

Let's start with the costumer service. Once you walk in the door they greet you with very genuine service. Not overly nice but nice in the seance that you feel like they mean it. Then once you get to the counter the cashier will help you though step by step in how to create your sandwitchs. It's quite helpful if your indecisive like myself. Anyhow now let's talk sandwiches. They left me with no complaints at all. I think they have the best subs in the area. I suggest this place for anyone who loves a genuine subs house with amazing service. read more

Firehouse Subs - It's finally here. Check them out its worth it. - Sandwiches Near Me - Valencia, California

Not only are the sandwiches great, but the people who work here are too. There is this autistic man around town that likes to travel around. He doesn't have much, but loves to say hi to everyone. I see him go into restaurants for a cup so he can have a super small drink from time to time. And instead of pushing him out like many places do, they make him feel welcome, and gladly gives him a cup for any soda he wants. That's what makes me love firehouse subs. read more

Still not allowing customers to eat inside? Oh yes. The owner said it's easier not having customers in the store to eat and they can eat outside. read more

Great service, great sandwich / sub. Had the brisket sandwich, very flavorful on a very fresh bun. Would definitely eat there again1

I stopped in here when the fires were going on for the first time! Ironic? I think not. Tried to beat the traffic and had a great meatball sub, thanks to the mangers suggestion, watched the news and headed back on the road. This place was delicious, very attentive and clean! I'll be back! read more

Great meats and wonderful selection of Bread and toppings. I have only been here once and even thought they messed my Sandwich up and put Mayo witch I cant stand I still loved the sandwich and eat it no problem. Existed to try again. read more

Slow. Very very very slow service. 8 people working. 1 person in the lobby. I can see that online orders are a priority here. Not walk in customers. Never returning with this slow process. It's quite ridiculous to have to wait this long for a basic sandwich. I've seen these businesses go out because of the same reason. I give this place a couple more years before it goes under. Unless the staff gets changed. 20 minutes for 2 medium sandwiches. Unacceptable. read more

This was my first time eating here. I had a wonderful experience and met with the owner for a few minutes. It is great to see an actively involved owner. I watched her do some clean up, cashiering, and also making the subs. I listened to how she engaged her staff and the customers. I am very happy for her and wish her much success. The food was perfect. I ordered the Hook and Ladder sub and it was delivered timely, warm and was exactly what I expected. There was a lot of flavor in the meat and I really appreciate that. As for the business itself, I think they have a great thing going on. I did take some time, while eating my sub, to look into the history of the franchise, its owners, and what it is all about. I'm so glad I did. This company is active in their communities and with fire and law enforcement. There is something to be said about that. I love supporting businesses like this one. I've read some reviews that had a negative experience. The management responded to the negative posts. All I can say, is give them a second chance. If you owned a business and someone posted a negative comment, wouldn't you like the opportunity to right the wrong? Sure you would. My last comment is a simple one. I will continue to support FHS and their efforts. They have definitely earned my business. Now I have two fast food restaurants to choose from in the SCV. Dennis read more

I ordered from this location. The delivery took in excess of an hour (above the ETA). The order I did receive was completely incorrect. I even had to spend a significant amount of time on hold with Yelp waiting for the restaurant to respond to our request for a replacement order. They refused to offer any replacement (though Yelp refunded the money). Avoid this location. read more

When this place gets it right they deserve 5 stars. However I'm consistently disappointed with the lack of oversight. For example today we ordered 4 sandwiches as combos, 2 being the same sandwich. The cashier charged us for 3 sandwiches and 4 combos... thank goodness we have learned to check our orders for accuracy. How do you even charge for 4 combos but only 3 sandwiches. That doesn't make any sense. There's always some type of issue with this place, they'll forget the cheese or the sauce, use the wrong type of bread or something. Come on guys get your stuff together. It's not worth the price when it's consistently wrong. Not to mention they take forever to make the food. Wait 15 minutes just to wait another 10 for the stuff they forgot/ messed up on. read more

When this place opened, I thought,"Another sandwich shop in the SCV?" But we decided to give it a shot, and showed up on opening day. Friendly servers greeted us as we came in, and the shop itself was charmingly decorated with firehouse memorabilia. The menu had a decent amount of choices, and offered two sizes of sandwiches. The combo gets you a bag of chips and a medium drink, which is actually quite large. I tried the Momma's chicken salad sandwich which is a tasty mix of chopped chicken, mayo, diced peppers and pecans. That with a bag of barbecue chips is phenomenal. My husband got the BBQ cheddar brisket combo. The brisket is piled high and smothered in cheddar and some mayo. Flavorful and delicious best describe the food here. We have been back several times and have not been disappointed. I'm sure you won't be either. read more

Boy I hope you are not hungry! Their subs are delicious but in no way shape or form, anywhere close to how they look on their menu. My wife picked up a sub for me for the first time last evening, and I was so disappointed that the size was literally 1/2 that which was shown on their menu. had to make myself something else just to feel like I actually had a true meal. If your hungry you may want to stop by here for an appetizer then shoot on over to the Final Score for the main meal. Sorry I can't patronize. One and done read more

Love firehouse subs! So fire! I get the steak and cheese fully loaded. The bread here is to die for. Gets served hot and the employees working are friendly. read more

Firehouse Subs - Sandwiches Near Me - Valencia, California

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Overpriced and undersized. Their small sandwiches are about 1/3 of the size of a regular sandwich. Their large are the size of a regular. Stick with Jersey Mikes if you want a regular sized sandwich. This place is overpriced for what you get. read more

This place was amazing. We had the club on a sub and it was really good. The atmosphere was nice and family friendly. It was packed and the line was long to place an order but surprisingly the wait was very minimal. Friendly staff and a large sandwich can easily feed two people. I look forward to trying another one of their sandwiches, they have many options to choose from. The menu also offers salads that looked very tasty. I will come back and soon. read more

Firehouse Subs - Club on a sub sandwich - Sandwiches Near Me - Valencia, California

The place is clean and of course you can't sit down, thank covid, but their sandwiches are pretty darn good. I like their meatball subs where as my wife loves the engineers..... Overall, a good go-to place read more

Best subs ever! Tastes fresh and good. Subway, Jimmy John, and other places do not compare. I like the turkey and it's on a special for $4.99 for a medium (which is like a foot long) read more

Great food as you'd expect from Firehouse. Well-staffed but if you're going to give the full Firehouse experience do it or don't. A half hearted "welcome to Firehouse" just makes it seem like the employees are being forced to greet customers, and I can get that from Subway. That being said, people come for the food, not the greeting so don't let that stop you from enjoying fantastic subs. On that note, Anthony was upbeat, pleasant and gave us great service! read more

Firehouse Subs - New Firehouse fan in Valencia! - Sandwiches Near Me - Valencia, California

Okay so they have a nice vegan sandwich lots of veggies. Very tasty too made to order. Good service young people working very polite and attentive. Very clean left happy! read more

Great tasting subs with fantastic fixings. Friendly staff and clean, quiet place. I'll be back!

My family and I have been to this site multiple times. The quality has been good. The one time I find a long hair in my chili, I called to complain. Every time I call it states mailbox is full or they pick up just to hang it up. read more

The employees were busy but only had to wait couple minutes to order. They were all wearing a mask and customers stood apart from each other. The customer service was good. I ordered the steak and cheese. It didn't have much steak or cheese on it. Less than usual. read more

Seriously underwhelmed. My salad was pathetic looking. Seemed as if the veggie portion had been sitting a while, with brown lettuce. Then they tossed on some shredded turkey slices. Hubby had the medium brisket sandwich. It was small, hardly any brisket, and drenched with BBQ sauce. Her ordered white bread and it came on wheat. Not a fan. read more

Best subs in town. The meat is super smokey and the bread!! My god the bread is the best.. cant say enough about the brisket. The hook and ladder is incredible read more

Best subs in Santa Clarita Valley by far!

Enjoyed the food. The staff seemed to enjoy working there also. That's very important. Friendly staff, friendly environment and good food!

Very clean place. Friendly staff and good food. Will definitely eat here again! We really like the firehouse decor. Presents a great atmosphere. read more

Firehouse Subs - Painting on the wall - Sandwiches Near Me - Valencia, California

Plenty of Parking with a plenty of patio and indoor seating. Great selection of Sandwiches, all with great prices with a Friendly Staff to help out First Timers like myself today. I'll be back for Sure !!! read more

Wish they had one by my office!! It would do well on the eastside!! Prices were fair for what you get and the various selections were very good. read more

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Our first time giving Firehouse a try. Picked up two small sandwiches and a bag of chips on the way home from the gym. A meatball and an Italian sub ordered with no modifications. Got home to find the Italian sub had no cheese or meat, just lettuce and seasonings. Wow! So much for first impressions! This is one reason that we eat at home a lot. read more

I really used to like this place. I used to go pre pandemic with my parents so I wanted to try them again since I haven't been there in almost a year. Unfortunately my experience wasn't the best. There was a blonde girl working the night shift 1/28/21 at around 5pm. she was extremely rude and just acted like she didn't care, even when asking on sandwich recommendations she just said I don't know with attitude and couldn't seem to be bothered, she just threw my sandwiches together and flipped them upside down when putting them into the bag (making them fall apart as soon as I got home a block away) I really wanted to try the Mac and cheese and I ordered it watching her forget the topping and was kinda disappointed by it. read more

I had their Italian sub. Although I had heard great things about this sandwich shop, I was unimpressed. The sandwich was just ok/average quality. Specifically, the bread was soggy and didn't have much of a crust to it, and there was nothing special about the meats or the overall taste of the sandwich. I was in the mood for a great sandwich, but sadly this left me unfulfilled. read more

Favorite sub place in Santa Clarita. Make sure to get sandwich extra toasty (if you don't have a toaster oven) when ordering to-go bread gets soggy. read more

Tristian went the extra mile to make our experience a great one . The dude gave me a mask because I didn't have one. Will definitely support this location in the future! read more

If you're in the mood for sub sandwich look no further. The food quality is great, the service is outstanding, and the dining area is spacious and clean. Firehouse Subs is the In-N-Out of submarine sandwiches. By the way, I had a Chop Salad with Grilled chicken. read more

Great Service, the owner has been here all day and God bless her she's still hustling behind the counter and brought my food to the table... I know she was here since 10 because I was in here at that time too. Sandwiches so good I came back, yep! Twice in one day! Place looks great, great food, great service. Way to go guys! read more