I usually stop here twice a week, the food is fresh and tastes great. The service is fantastic, thanks to Luiz , the shift leader , Luiz is always quick to wait on any customer that walks in. Luiz is going to make a great store manager one day , ( I have 25 years in retail management, I would know ) . That brings me to the ambience, the team is usually smiling and seem to be enjoying their work,friendly, and good conversation, a rarity these days. read more

Their service is always great, and I can eat there because they have an amazing gluten free option!!!

We went to the Firehouse Subs in Rome Ga a couple of weeks ago. We love Firehouse Subs, and we never had a problem with them and the subs until 2 weeks ago. We ordered the Triple Smoked Meat Melt and a Steak and Cheese Sub. The employee asked if we wanted everything on them, which we said yes. When we got home, which was about 5 minutes away, there was more sub than meat. We couldn't believe how our subs looked. The triple smoked meat had very little meat, so little that we could see the bottom part of the sub. The steak and cheese were close to being the same. Both subs didn't have the lettuce, onions (that we could see), and tomatoes. It is the first time we have been disappointed with Firehouse Subs. We did the survey and asked to be called, but nothing. We took pictures. read more

Firehouse Subs - The Triple Smoked Meat sub - Sandwiches Near Me - Rome, Georgia

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This was the fastest firehouse subs I've ever been to, even with a packed restaurant! The service was excellent. I will be back!

DONT EAT AT FIREHOUSE SUBS IN ROME PLEASE Though they made a 89 on health department test this week they have tons of bugs And if they see mold spots on bread and meat they will just pick it off read more

Worst experience ever. Never go to these location worst customer service and nasty place and dirty. They took our whole order and messed up whole order and they didn't replaced it or no apology, we were waiting and when we go and ask how long it going to take and they says we can't replace the order and we waited for almost half and hour. They all were laughing on us . read more

This place is pretty consistent with other firehouse subs. It's pretty busy which can be good to know the word is out. The new thing now is the weekly special menu or get a smaller sandwich for pretty cheap. Depending on how hungry you are it's not going to break the bank and your going to get a fresh hot sub. Take a look at the free add ons! Jalapeño, banana peppers, and much more items to make your sandwich more like you want read more

Firehouse Subs - Sandwiches Near Me - Rome, Georgia

IMHO, this is the best sandwich place in Rome right now. And one of my two favorite sandwich places in general, the other being Schlotzsky's. I love their hook and ladder. I'm not even interested in the chips or cookies, just give me two of their H&Ls and I'm good to go. I hope they never leave Rome. Excellent eatery. read more

They have changed the bread or how they make the sandwiches now, not as good as it always has been. If I wanted a Subway sandwich then I would pay subway prices. Really not sure what they are doing differently but it is not working for me. read more

These folks put out great product! We love Firehouse Subs and this location is tops! They are clean and consistent. We have even used the catering option for parties and received the same quality execution. read more

This is my go-to place for sub sandwiches. Always crowded at lunch time and it's easy to understand why: delicious hot subs and a Coke Freestyle machine which I LOVE! Vanilla Coke is the nectar of the gods imo. We get Firehouse 2-3 nights a week in October, as our whole family works in the local haunted attraction, Gates of Misery on Chatillon Drive near the Braves Stadium. Firehouse has so many choices, I get a different sub each time. Hubby tends to stick with the Brisket. The parking situation is a mess, though. I usually drive one of the two larger than average vehicles my family owns, and this lot was not made for them. I have begun parking around back in that shady motels front lot (the lot without the YOU WILL BE TOWED signs) Its a bit of a walk, but i'd rather walk than have to eat a sub from subway. Firehouse is worth the trouble! read more

Firehouse Subs - two wrapped subs on a table - Sandwiches Near Me - Rome, Georgia

I just stopped here for a quick bite for dinner. They have specials going on right now that are different every day of the week. Today (Thursday) the medium turkey bacon ranch was $5.50. The ordering process is easy, and the food came out pretty quickly. Everything tasted great and was well-portioned. My only critique is that the floor was dirty. There was bits of food on the floor around the dining area. Otherwise, I had a good experience here. read more

One of the best Firehouse Subs franchisees I've ever been to (and I prefer Firehouse over its competition so far as quality). The staff at this location is consistently friendly and attentive, and even acknowledge me directly by name when I come in to pick up online orders! It's quite impressive considering I may order once or twice a month. The restaurant dining area is consistently clean as well. This location is well managed and it shows in the professionalism and pride of the staff. read more

Pretty much the main reason why I will never eat at Subway again - why settle for less when you can get something here that Subway lacks? FLAVOR. We've never had a bad sandwich here, nice staff and the meatball subs are incredible. I've been there when it was moderately crowded and dad empty. It appears that most people order take away. read more

Steak and cheese is dry, unflavorful, and has very little cheese. Hook and ladder is fair. Best thing here is the cherry lime aid drink but they have big ice chunks. Boo. read more

Best subs in Rome in my opinion. Staff is always friendly and efficient. I've called in several to-go orders over the last few months and they always have had the order ready when I arrived. read more

I couldn't help but giggle at all of the wonderful reviews for Firehouse Subs! I'm in concordance that this is a very original little sub shoppe in Rome, and I have never been disappointed in the quality or service which I have received here. My hubby and I have been here a couple of times, and we have never left hungry or unsatisfied. My hubby always orders the steak sub and smothers it in multiple hot sauces (which Firehouse subs is not lacking at all). I usually try the salami or italian-style subs. After ordering, one can make his/her way to an INSANE selection of hot sauces, ranging from 1-10 on a condensed scoville scale. I usually stick to 1-3, while my husband chooses 8-10. Additionally, the staff is always really helpful! But why is this place always so empty when I visit? Maybe my stomach has a different schedule than the rest of the world? read more

I came Saturday around 12 for lunch, the young lady cashier was PHENOMENAL!! She needs a raise! Very respectful and catered to my needs. I am in my 60's with arthritis and she made sure she put my cup at a position I could reach!Sub Sandwiches read more

One of these days, these sandwich shops will actually give you a sandwich that actually looks like the picture on the menu. However, This franchise comes closer than any of the other Firehouse shops I've been to. They're miles ahead of Subway but not as good as Jersey Mike's. read more

Frequent visitor to FH Subs. First timer in Rome. Tried the cheese steak. Not my favorite. Should have known, the sandwiches are always good. Order what they specialize in. It's not cheese steaks. The steak was a bit dry. Cheese and peppers and onions were on point. My brother and sister who seemed to inherit the smart genes, ordered sandwiches and of course were great. Note to self .... Too late to get smart so have someone else order first and follow their lead. read more

Horrible. All 5 orders were wrong. Simple things too. Like no mayo please. No lettuce please. Wrong. And absolutely filthy inside. All customers had to wipe their own table and walk around a spill behind the chips. Employees knew there was a spill and filthy tables because we notified them, no one even cleaned a thing or helped the customers have a clean place to eat. Also, there was an employee complaining of being "so freaking tired" loudly to another employee. Just disappointed. My family will not be returning to this location ever again. read more

I agree with the previous reviewer, that I no longer want subs from Subway or Quiznoes (however it's spelled) after eating at Firehouse Subs. I also like how it supports fire fighters. Though I haven't bought one yet, you can pay a dollar for a bucket that was used for the pickles, I don't know what it looks like but I've been meaning to get one because 100% of the proceeds go to fire fighters. There is a rather long row of hot sauces to choose from on the counter if you want any. The people who work here are also nice. read more

Always great food and great service. The staff always happy and cater to any special request I have.

Great subs say good bye to subway and the Q I have found my sub shop. They have a great selection of hot sauces for your sub.

The best sub place around! Very friendly staff they all know me by name the steak and cheese with added mushrooms is the best sandwich I have ever had would recommend to anyone who enjoys subway go to firehouse and you'll forget about 5 dollar footlongs!!! read more

Two words....Dump Subway! If you want some great, fresh subs (or salads) eat here. I first encountered a Firehouse Subs when working in SC and was really glad to see one open in Rome. The meats are steamed which brings out the awesome flavor and the breads are freshly baked. I really like the corned beef brisket sub but overall every sub is great...cold or hot. They also have some great salads and a kid friendly menu with just right portion for the little ones. read more

This place is to die for. I love the pastrami sub and it tastes amazing with the sauce. This place is amazing. I love this place...

Best sandwiches I have ever had. Way better than subway. They also have excellent customer service and I have never had a bad experience.

Love the food. My favorite place for this type of food. Service is always great, always greeted with a smile. Beverage selection is one of the largest I have seen. Food items are always fresh and very tasty. Best in town for subs. read more

Love it!!!! Awesome food, service and staff! Absolutely love everything about this healthy restaurant!!