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    Firehouse Subs

    3.6 (96 reviews)
    InexpensiveSandwiches, Fast Food, Delis
    Updated 2 weeks ago

    Order Firehouse Subs Takeout or Delivery

    Firehouse Subs Photos

    Business Info

    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - Firehouse Subs

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    Abigail R.

    I definitely never go to this firehouse again The service it's really bad and it looks like they make the food as they want I got a deluxe catoring box and it was a mess it supposed to be 20 pieces and as you can see they make 10 big subs I'm sorry guys but I'm pretty sure you can do it better

    Club On A Sub
    Jeff C.

    Such a nice step up from Subway. The sandwiches here offer more options and are more varied, and the add-ons (such as chicken and dumplings) mean that you can get a good meal here instead of just a sandwich. The club was full, yummy and choked with meats, cheeses and veggies. I asked for a side of additional oil and vinegar because I like my sandwich juiced. The size and quality of the sandwich here is worth the price. The staff greeted me when I entered and thanked me when I left. Attitude was pleasant and they were helpful with selecting a sandwich and getting me additional ingredients. I would recommend the staff get out to clean the tables more often, as the three near me had crumbs all over sitting there while duration of my visit and there was food and wrappers on the floor.

    Interior mural
    Catherine Z.

    Really good sandwiches served fast casual style so the wait is what you would expect for a place like this. I love the foreman's mural painted on the wall and the staff was all friendly and efficient.

    Niki S.

    I have tried to order from this location around 10 times. I really like the food but the customer service really stinks. They've gotten my order right about 2 out of 10 times. After today's visit I'm not sure I can continue to patronize this business. I ordered through the app so there wouldn't be any confusion. I selected "less bread" and even put "No bread" in the special instructions just to be sure that whomever processed my order would see it. I also added "don't forget pickle" even though side pickle was selected because 95 of the time, they forget to add the pickle. So my husband went to pick up the order and it was wrong. My sandwich had bread. They forgot the pickles. They didn't include the chips that were requested. They also forgot the chili. And when my husband asked them to correct the issue, the firehouse employee chastised my husband and said that's not what "less bread" means and it became this big diatribe/lesson on how the food was ordered wrong, when I've ordered it this way before and got what I asked for, the meat with no bread. You can clearly see on the receipt, it says no bread on my special instructions. And even though the chili, pickles, and chips are on there, they forgot those too. Any way, after being chastised about the bread issue and holding up other customers, my husband was finally able to collect the rest of the items missing from our order and deliver lunch, which was now cold. My chili was also mostly water with a few beans and a couple of kernels of hamburger in it. And... my Large Pizza breadless sandwich was still on bread. They didn't rectify it. The food is great when it's correct (which is hardly ever) but the customer service is infuriating and this will probably be the last time I ever eat at Firehouse again.

    the front of the restaurant
    Emily H.

    The sandwiches were pretty good but I would like to see more meat. I ordered the medium firehouse hero sandwich and a turkey sandwich kids combo. The employee that took my order was pretty friendly, but the guy packaging my order was mediocre, maybe he's new. Usually, when I get my food to-go I just grab and go without making sure I have the correct food with me. This time, I had a hunch that he might not had given me all my order so I checked to make sure I had everything. It turns out he was missing an item I ordered. I'm so glad I checked. The guy before me was also missing his soup. Like what's up with this guy, it's like he doesn't check to make sure we have everything we ordered. They should have given us napkins because sandwiches can get a little messy especially with kids. Plenty of spaces to park in the big plaza.

    Cold mac & cheese, almost half empty before I even opened it.
    A M.

    I just used Uber eats for the first time ever I ordered mac & cheese from this place. I got it cold and the container was only 3/4 of the way filled. Very disappointed I was hungry I will never use Uber eats again, and I definitely will not order from this place again. for my first experience with fire house subs they get two stars based off of food and service. Not to mention that dissatisfaction with Uber eats. I apologize for complaining. I normally like to give good reviews. I was hungry now I'm hangry. I spent 13 bucks on this sad picture.

    Bolt in food

    Check sandwich before taking a bite!! Placed an online order to take back to work. Order was shorted a sandwich and then discovered a BOLT INSIDE A SANDWICH!! Location wouldn't even give me my money back. They offered me a card to redeem a free medium sandwich with restricted dates.

    Empty sandwich
    Mj B.

    We ordered 2 subs tonight for delivery about 45 minutes before closing. Order came on time, but we discovered that one of the subs had absolutely no meat or cheese on it - just lettuce and bread - Italian sub - nothing like what was ordered. By the time it was received, it was 15 minutes before closing and we could get no one to answer their phone. While I understand that mistakes happen, this seems highly careless. I suspect as it was nearing closing time, the staff just wasn't interested in being careful. Our first experience with Firehouse Subs - very disappointing. I am re-reviewing because Firehouse Subs got back to us and bent over backward to make it right. We are pleased! Thanks for the responsive service!

    Firehouse Steak and Cheese Sub - dry nasty bread

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    10 years ago

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    14 years ago

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    12 years ago

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    13 years ago

    Best Veggie sub, hands down! Peppers, onions, mushrooms...delightful!

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    11 years ago

    Nice subs. Love the hotsauce selections. Much better than subway. 5 stars if the service was a little faster.

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    8 years ago

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    12 years ago

    This is my first time at firehouse. I had the steak and cheese. It was great. The staff was very friendly, although a little quiet.

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    10 years ago

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    13 years ago

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    9 years ago

    I enjoy the sandwich's, I just wish they had something else to go with the sandwiches beside chips or junk food.

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    14 years ago

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    13 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    Page 3 of 3

    Ask the Community - Firehouse Subs

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    We had this catered in to our office for lunch today. They always put a wonderful amount of meat on…read morethe sandwiches and provide you with extra mayo and mustard in case the amount applied isn't adequate. Love this place

    Yelpers, beware of the incredibly shady management practices at this location. It is run by a…read morefranchise group called Laguna Capital Partners, and they clearly care more about manipulating their online ratings than they do about their local customers. I used to be a regular here, specifically for the Hot Italian sub. Recently, corporate decided to discontinue it. It's an absurd policy considering they still have every single ingredient to make it sitting right there on the prep line, so I initially left a 1-star review on Google out of frustration. Almost immediately, a local manager left me a personalized voicemail. He told me the refusal was just a "pricing miscommunication" and explicitly promised that the store would continue to make the sandwich for me. Thinking this was a stellar example of a local business looking out for its regulars, I happily bumped my review up to 5 stars. It was a complete bait-and-switch. The exact same day I changed my rating, I received an email from an executive at Laguna Capital Partners completely contradicting the voicemail, stating they actually would not make the sub. I replied directly, attached the audio file of their own manager's voicemail, and asked for a simple "yes or no" clarification so I wouldn't waste my time driving down there. They completely ghosted me. They deployed a manager to make false promises to a regular customer purely to artificially inflate their metrics, and then hid behind corporate policy the second they got the 5-star rating they wanted. I explicitly told them I didn't want the free coupons they tried to throw at me--I just wanted to purchase my favorite sandwich. If you value businesses with integrity that actually care about the Cottonwood Heights community, take your money to a different sub shop.

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    I like going to this location for lunch while I'm at work. I always go through the drive thru, and…read morethey have been very prompt each time. The people working are efficient and kind. I get the turkey bacon avocado sandwich on focaccia. I love this sandwich, and the bread is always so fresh. I think they do a good job at cooking the bacon because it's always crispy. This place has really good vibes to me and I'd recommend it for breakfast, lunch, and dinner.

    Food: 5/5 Cleanliness: 5/5…read moreService: 4.5/5 I placed a large catering order for French toast and knew Kneaders is the perfect place. The French toast is thick slices and cooked to perfection. We had under 20 people so the 25 piece order was more than enough. They gave plenty of napkins, utensils, serving utensils, strawberries, a big serving of the caramel syrup (yum!) and whipped cream to match the order. Tip: if you're picking up your order, I'd suggest to make the pickup time 15-20 min ahead of your actual needed time. In my reservation, I put 445pm pickup time but they weren't ready until 5pm. It wasn't a problem though because I didn't need to be out of there until 515pm. Overall, great food that is perfect for catering! (I forgot to take pics of our order but I did snag a few of their other desserts)

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    Kneaders Bakery & Cafe - Roast beef sandwich with very little beef for 10+$. I don't think I'll be getting that again.

    Roast beef sandwich with very little beef for 10+$. I don't think I'll be getting that again.

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    Firehouse Subs - sandwiches - Updated May 2026

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