They serve undercooked chicken with a cold center. Terrible. Service is always good tho

Tried Chick-fil-A for the first time. That chicken sandwich was surprisingly good, crispy outside, juicy inside, with just the right amount of seasoning. The buttered bun and pickles gave it a nice, simple flavor. Service was polite, and the sweet tea reminded me of the old days. I'd go back. read more

Service was good, food was delicious and I have no complaints about anything here. Definitely will come back if in the area.

Still a good location, I understand the attempt at getting people through the drive thru faster, but I don't know if the 4 lanes of waiting is working.... I also question how sustainable that method will work as it gets much colder outside. Anyway, I prefer the curbside pickup, but it is not always an available option. Lately I've been hooked on the autumn spice milkshake! I was skeptical, I'm not really a person who goes for holiday specials with 'spice' in the name. But I had seen a lot of great things about it. I'm so glad I gave it a try, it really is delicious! It's got some sort of cookie crumble on top and throughout that I can't quite place. At first I was getting Christmas vibes, but after having it more than once, it's aptly named the autumn spice and I have to admit that chick fil a is a better judge of seasonal flavors than I am haha. It's not available all year, so I recommend going to get one now! Or not.... You might spare yourself the attachment Haha. It's hard for me when the seasons change and the seasonal menu item goes away! read more

Chick-fil-A - Autumn spice milkshake - Fast Food Near Me - West Jordan, Utah

See all

Went to this chick-fil-a drive thru is confusing, i accidentally cut the line and Roxy was extremely rude about it she yelled at me saying that I cut the line and the line started in the back, didn't let me speak or say I'm sorry. I could've easily got out of line so I can go where the line actually is, she then told Annie to take my order, I apologized to Annie saying I didn't know and that I'm sorry she was super sweet! read more

Needed a quick lunch and being gluten free I don't have a lot of options. The grilled chicken nuggets were slimy and had very little flavor and the fries had so much salt I could hardly eat them. Chick-fil-a isn't usually my first choice, but normally the food tastes okay and I have no problem finishing it, and know that I was able to be full and go about my day. Overall this was an unpleasant experience. I may not have many options but Chick-fil-a just dropped on the list. read more

Great service as always. It is always a good dining experience, the food is perfect. There is little delay before your food it's delivered to your table. read more

What a nightmare navigating their make shift drive through maze. I never eat here so I guess I cut through the drive thru lane. There were two young employees chasing after me, apparently I missed where the spot was to order. I felt pressured to hurry and order because of the cars behind me. I didn't have time to really look over their menu so I just ordered a spicy chicken sandwich was actually pretty good. Lightly breaded not very spicy. read more

See all

Worst Chick-fil-A I have been to. Food is their way or the highway, unlike other stores and brands. Want fries other than half cooked limp white potatoes. They tell you not only NO, but hell no. You WILL EAT THEM OUR WAY!! I chose the highway and took my business where they care. read more

I have only been here twice and both times were sadly dissatisfied. The 1st time I ordered the chicken tortilla soup and it was not soup. It was a thick dip. I literally could take chips and scoop mush onto the chip and eat. I really wanted a soup, not mush Today I went and ordered grilled chicken bites and after I drove off, I realized I was given regular chicken nuggets. Service of course is always great but 2 for 2 on bad orders. I think it's a sign to not come back. read more

Terrible drive through, they rush taking your order and walks away as you tell them what you want. They will then ask you to pull up and just to walk away again. This leads to messing up our orders since this happened in multiple occasions. Make sure to check your food before driving away. read more

The chicken was dry and very very tough I don't under stand the hype also the fries made me feel like I was eating. Very undercooked mashed potatoes in a waffle form read more

I think it had been at least a decade since I last ate at one of these. And with a veritable boom of both chain and local chicken shops opening in SLC, what in the world was I doing here the other night? And with a line of cars that was at least 25 vehicles deep, why did I stay? This is what we do for those we care about. When a portion of the night's proceeds go to help them out, then the Chick has lured you in and you show up and you order food and you make a return to the fast chicken spot. Is it awesome? Nah. Is it dependable? You bet; that's how it became a mega brand. But I have to give a hat tip where a hat tip is due, and that kid out there running the drive through with his tablet in sub freezing temps was on the ball. And though the line of cars stretched across the entire development and the inside of the restaurant was full, I didn't wait more than 15 minutes to order, and after ordering, I waited less than 5 minutes to get my food. That's a feat. Is it a good thing that food is that fast? I mean, probably not in the grand scheme of how broken our idea of food is in the USA... but when I was just there to do a solid, I was grateful to be in and out quickly-ish. read more

I don't want to love Chik Fil A as much as I do. But there's a reason they have a cult following. Even when the drive through has an ominous line in front of you, they move through the cars very quickly. They've got the process down to an efficient science-and they never lose the customer service touch that we've all grown to love and expect from this chain. The food is consistent. I do love the chicken sandwich, although the fries are not my favorite. Nothing wrong with them, I just prefer regular fries or tots. OMG if Chik Fil A carried tots I would die and go to Heaven. It's always a pleasure to have a meal here. read more

Never in my life have I been disappointed with a chic-fil-a breakfast sammy until today. The biscuit was so undercooked all I could taste was dough. I had to take my chicken out of the biscuit to eat it. The chicken was delicious as usual and saves them from a one star. The potatoes were stale, undercooked, and the only flavor they had was the flavor of grease. I ate two and had to be done with them. They weren't rushed either because there was no one in line and we were able to pull right up to the ordering speaker. Sorry chickies but you need some work. read more

Chick-fil-A - Doughy biscuit Sammy - Fast Food Near Me - West Jordan, Utah

See all

Worst chick fil a experience ever. I had 3 kids with me. The kids' food was ready instantly but I didn't get fries or chicken for myself. Odd. I waited a bit. Nothing. I went to the counter and the dude who took my order said they had a lot of orders and blew me off. So I kept waiting. Then a trainee asked if I was still waiting for food. I said I was. She left to ask about it. She was gone awhile then came back surprised I still didn't have food. She left again and came back with the wrong order. I took it to the order taker guy and he accused me of ordering the wrong thing. I always order grilled nuggets- I know that's what I said. He pointed out that the receipt said nuggets... am I supposed to know that "nuggets" means breaded fried nuggets and not grilled nuggets? The customer should have full knowledge of shorthand on receipts and correct them? Then I finally got my grilled chicken. No fork so I had to get up again. I felt sad and ignored and disrespected by the order taker guy. Unfortunately, I don't remember his name. I am giving one more star because the trainee girl was trying and I could tell she felt bad. read more

Chick-fil-A - Finally, the food I ordered, with a pic of the receipt I was supposed to understand and question - Fast Food Near Me - West Jordan, Utah

In and out at lunch time in no time, great! The order taker outside and the others drive thru window employees were efficient and fast. My food tasted as expected. read more

Chick-fil-A - Fast Food Near Me - West Jordan, Utah

The picture says it all. My sister in law got a bug in her salad. I never liked chik fila anyway, too much salt. La foto habla por mi. Mi cuñada encontro un bicho en su ensalada. Nunca me gustado chik fila de cualquier manera, tienen mucho sal en todo! read more

Chick-fil-A - Fast Food Near Me - West Jordan, Utah

The food is good. But don't ask for fries well done. Don't ask for anything that puts them out. They will tell "No, because then we have to make a whole batch of fries for one order." I'm sorry. I'm paying you for my food and I KNOW I'm not the only person who doesn't like soggy fries. And the last time I checked, I was the customer and I like what I like. Next time I will go to the Taylorsville store. They know what customer service is and don't know what the word No is. read more

I mean, what more is there to say besides "it's chick filet". I've never had a bad experience at any location, and this one is no exception. Great customer service, and great food read more

I've been a loyal chick fil a visitor for 5-6 years. I recently moved closer to jordan landing and on my first visit I requested that my hash browns be cooked a little longer "well done". A man in a "Michigan" shirt stopped the employee and shut me down and said they don't do that at this location. I won't be coming back and I will take my business to the Draper location where they support their customers wishes read more

Were super rude about the drive thru situation! Last time I checked I wasn't cutting people off and got my license certified from the state, meaning I passed my driving test buddy! Got attitude from the ug girl outside trying to have some authority on me. Maybe fix your drive thru so people can get in it correctly. Then I complained to the guy at the next window for him to say "sorry I feel that way" like hello where's your customer service lol. Thought Christian's were supposed to be nice people lol. You aren't the cops, you can't tell me or recommend to me how to drive. You work at Chick-fil-a, don't be so serious dude. read more

I order from here almost everyday, the food here is amazing its is made with love i cam and taste it in my fries and my sandwich, i order from doordash and the food is always hot. read more

Great experience coming through their drive thru. I hadn't been here in a long time and Kaylene (I hope I spelled it right!) helped me out. She did a great job directing me where to go and even let me know about their a la cart options. Give that girl a raise:) read more

Chick-fil-A never disappoints!! Literally every single item on the menu is top notch! I got a Cobb salad this last time and didn't realize they had a spicy grilled chicken option and it was delicious! Also highly recommend trying their frosted root beer or any other soda! read more

Fast and easy! Good was served at a good temperature and I love the customer service!

I love chick-fil-et but have never been to this location, and it was bad. The food was cold and soggy but what is the real reason i'm giving 1 star is my cup. It honestly came with a used band aid stuck to it and i noticed it at the END of my meal. Absolutely disgusted and appalled. read more

Chick-fil-A - ows a hand holding a cup of coffee - Fast Food Near Me - West Jordan, Utah

The service here is crazy good! I didn't even finish paying and they already had my order ready. This also low key felt like a restaurant because the employees came by making sure everything was good and giving us mints. Such a good experience! read more

Jovani at Jordan Landing Store in Salt Lake City Utah was an absolutely amazing employe. He is extremely nice and very friendly. I would trust him with my life. read more

We found out that Chick-fil-A is not the same wherever you go. The restaurant in Riverton still does not have their lobby open post Covid. Unsure if that is because of staffing or if because they're still afraid. The restaurant in Draper is absolutely amazing. And I would rate that one number one in the valley. The restaurant on Redwood Road and about 53rd S. is probably one of the poorest restaurants and I would not recommend you going there. read more

A few days ago we had an incident with our order that was not favorable, after going back in to complain about the issue, Jose their manager took very good care of the problem. My family frequently visits this location since we live near by so we were disappointment about the situation at first, but we were very pleased with the way it was handled and how we were taken cared, we will continue to keep coming back. read more

First time still have valentine decorations up Dead drooping flowers on tables. Breakfast burrito tortilla was soggy. Don't think I'll be back read more

Chick-fil-A - Fast Food Near Me - West Jordan, Utah

See all

Every time I seem to make a drive threw Oder I make it home without a few orders .. don't know if it's just because you guys can't seem to do good at big oders read more

Chick-fil-A - Paid and never got 3 items - Fast Food Near Me - West Jordan, Utah

Review of breakfast: Chick-fil-A's chicken minis are delicious, brushed with a not too sweet honey butter. These bite-sized morsels are not just for kids. But, then there is the chicken biscuit! Tender and juicy breaded chicken breast a top a flaky biscuit with just a hint of butter. You can order any of their sauces, but it is not necessary and less is definably more in this case. Their coffee is fresh and strong, and they will make it too your taste by adding your requested amount of cream and/or sugar. I'm not a fan of their hashbrown "coins", but I'm a fan of homefries and not hashbrown. My husband likes their crispy exterior and tender interior. If you haven't had aChick-fil-A breakfast, do, but get there before they stop serving at 10:30 a.m. and remember, they are closed on Sundays. read more

I had my order delivered by their service and it was AMAZING!! Their delivery holds the same standards as the rest of the restaurant! It was faster than expected, correct, and had extra touches like extra sauce and mints that weren't asked for. My youngest loved the Mac and cheese too!! Will definitely order for delivery through them again! read more

They have amazing customer service! They are handling the virus well! So efficient, fast, awesome! Great job guys!

This place needs a serious deep cleaning. Windows, seats, walls, baseboards, trash cans are disgusting.

Great service! Food to a little more time but I didn't mind it was fresh. For the wait they gave us a cookie that was very delicious! read more

Chick-fil-A - Fast Food Near Me - West Jordan, Utah

I love how fast your drive-thru lines are, (especially during these times) and how great the food always tastes- but most importantly your freshly squeezed lemonade is to die for. Keep it up read more

I normally don't eat fast food but Chick-Fil-A definitely gets it right. Things close down early in West Jordan and while i enjoy the peace and quiet, when I need a milkshake at 11 p.m. there's only one place to go. And milkshakes makes me want crinkly waffle cut fries, a spicy chicken sandwich with pepperjack cheese, and chicken noodle soup. I can't get over how friendly the staff is here as well. The few times I went through the drive-thru, I was met with a cheery greeting and quick service. The saccharin sweetness of the people who work here is absolutely unreal and a little jarring for a girl from a big city. I was even told to be careful about the sandwich "because we just took it out of the fryer and I don't want you to burn yourself." Jaw. Dropped. I wish everyone was just as nice. read more