Don't do it. I am beginning to write this as we hit minute 35 of waiting for our food. As an Ohio girl, I was so excited to come to this location for the first time. We waited ten minutes in line to order, but that wasn't enough to warn us and it really didn't seem so bad. No warnings from employees were given to us about how long this would take. As we left the register towards the seating area, I counted 7 unbussed tables- we were forced to sit at the only table without either ample trash or people. I only saw two employees, neither of whom moved with any urgency- more of a lazy afternoon pace. The table of teenagers next to us exclaimed to one of them, "What is going on in the kitchen back there?!" Don't get me wrong, everyone was kind, just...not at all service-oriented towards a very hungry crowd. I did finally see some tables "bussed," but they were not wiped down or disinfected in any way. Which doesn't give me hope for the cleanliness of the rest of the place. At minute 45 of waiting, my husband went to ask what is going on, but had to wait in a line to do so. At one hour, we finally got to the register and said, "If you haven't even started our food yet, we'd love a refund." We got a refund. Hallelujah. They were kind about that But that also means we had waited for our food for an entire hour and they still hadn't even started it or come out to explain- nothing. Not even an apology. What we did get was a quiet resignation. We felt really bad for the girl working the register. I rated the food 3 stars bc I know it's good in Ohio, but we didn't actually ever get any served to us. But the worst part is knowing a place I love from Ohio is failing me. An hour and a half (30 min round trip and an hour of waiting) of my life I'll never get back. read more

Nice and clean place with great food combos emphasizing healthy eating. The serving sizes of the salads are huge, mind you -- I could've shared my club salad with my spouse. read more

McAlister's Deli - Club salad - Sandwiches Near Me - Sandy, Utah

1 hr to get the order. The place was run only by kids. Bad service bad food. I won't be back.

I first tried McAlister's in Bountiful years ago, so I was excited to see it open up close to home! Their salad menu is super appealing, though I haven't had the chance to try any yet. I really enjoyed the Club sandwich I had. My potato was sorely overpriced, so I'll get a salad next time. I tried the colossal carrot cake; it was good. The service here is surprisingly good, especially given the young population that runs it. I haven't used the drive-thru yet, but love that it's an option. There's plenty of parking too, if you're dining in. The restaurant is small but clean and welcoming. If you need something fresh and tasty, give McAlister's a go. Bonus: use their app to get points and freebies. read more

Fresh healthy choices. Easy ordering, pleasant vibe. Had a pecan berry salad with fat-free dressing. read more

McAlister's Deli - Counter - Sandwiches Near Me - Sandy, Utah

Unfortunately, their quality has gone down over time. Their croissant bread and sandwich breads are dry and tasteless. Carrot cake still rocks. ​ read more

Super inviting. We enjoyed our lunch. Wow, dining room is cold in the winter. Over head Music is rough ( I like lower volume, not auto tune crap) That being said, sandwich was excellent. Service as nice as can be. Very clean! We will make this a staple in our lunch routine! read more

Hearty amount of food. Fast service. Friendly staff. Clean environment. Definitely worth a try if you're in Sandy! read more

McAlister's Deli - Chicken bacon ranch spud. (No bacon) - Sandwiches Near Me - Sandy, Utah

Ordered a French dip sandwich through the drive thru. Got home and the sandwich is completely burned. Tried to call for a refund and can't get a human to answer the phone. read more

McAlister's Deli - Burnt French dip. - Sandwiches Near Me - Sandy, Utah

The service here was really friendly and helpful, and the restaurant was busy and very clean. They had menus accessible to take an early look at before committing to an order. I got the BLT-A, and the basic potato with cheese and bacon. Both were excellent. The baked potatoes here are pretty big, which is a big plus. I also HIGHLY recommend trying their McAlister's sweet tea with the peach added, it is so good and light. Perfect for summer!! Give this place a try if you love sandwiches! They also have soups, salads, and other items as well. :) read more

As seen in my photo, the meat in my French dip sandwich filled maybe 80% of the bun. It brought back childhood memories of a short hotdog in a long bun--nostalgic, but not in a good way. Unfortunately, the price didn't match either the portion size or the overall quality. For what I paid, I expected a sandwich that actually showed up to do its job. This was my first visit to McAlister's Deli, and I left feeling more underwhelmed than satisfied. read more

McAlister's Deli - My French Dip sandwich from McAllister's. - Sandwiches Near Me - Sandy, Utah

I ordered from door dash so I can't say anything about the service or ambiance but wow the food satisfies my craving for a wrap! I got the club wrap and I took off the tomatoes and added a slice of provolone to it and oh man. Every bite was top notch and everything stayed in the wrap. I also got the steamed broccoli and my side and it was lovely. I ordered the iced tea, half sweet half not and it was the perfect balance. Now the carrot cake. Holy cannoli. (Except it's carrot cake not a cannoli). Moist and rich yet not too heavy and the frosting I will definitely try again. read more

McAlister's Deli - Carrot cake - Sandwiches Near Me - Sandy, Utah

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Open on Sundays which is a plus. Clean w lots of seating. Menu is large, good variety. Got the BLT+A w potato salad as my side, and a small lemonade. The small drink is large, the lemonade was fantastic. The sandwich was toasted perfectly, just the right amount of mayo, ingredients were fresh and evenly proportioned. Just a fantastic sandwich. You also get a pickle wedge, which was delicious. Hubby got a grilled chicken club w avocado, w his side the red beans and rice (so good). He loved his food. Portion sizes are large and priced fair. Service was excellent, every staff member said hello and was friendly. read more

McAlister's Deli in Sandy, Utah, is a reliable spot for a quick, satisfying meal with fresh ingredients and friendly service. I liked their Salad and Sandwich combo. I was not a fan of their nachos, it was lacking cheese. The menu overall offers a great variety of deli classics and hearty salads, with their "Choose 2" combo being a standout for those wanting a balanced lunch. There are also a good side selection, from cucumber salads to deviled egg potato salads. We ordered pecan berry salad and the McAlister's Club deliver big flavor without the wait, and everything is made to order. The sweet tea is a must-try--freshly brewed and perfectly sweet, or you can do a half sweet and half unsweetened option to balance. Whether you're dining in or grabbing takeout, the service is fast and welcoming, making McAlister's a convenient go-to for quality deli for a quick lunch. If you dine in, they'll bring out your order to you. read more

We absolutely LOVE this place. It's so consistent. The food is always good, it's always clean, and the service is wonderful. It's so nice to go to a place that's being run by wonderful local young adults who are friendly and helpful. Highly recommend. read more

Great food, clean and excellent service every time. So glad to have them here in Utah!

Mcalisters is definitely becoming one of my favorite sandwich places in Sandy. I would love to try different sandwiches but I can't get off the French dip, it is absolutely to die for and it's so easy to order and pick up thru drive thru read more

Update: Owner and GM reached out. Refund was given and they were very accommodating in looking into this matter and took steps to remedy the situation. Changing rating to 5 stars based on the follow up as i believe one negative experience doesn't define a business. read more

McAlister's Deli - Smoked chicken sandwich, kids meal, baked potato. - Sandwiches Near Me - Sandy, Utah

Wow! Pretty good! I took a BLT-avocado on ciabatta, some broccoli cheddar soup, a Chef salad and some pretzel dogs to a family lunch and we liked everything. I was so jazzed to try them again, I went the next day. Everything was pretty good... again! Couldn't figure out what the recommended salad dressing was for the Southwestern salad but we didn't think it was good. (we knew it was lime something) Luckily we had other dressings to switch to. Cold crispy salads... yum. Hot tasty soups... yum. Ready to go again. read more

Patient customer service with helpful, friendly servers. Great variety on the menu with plenty of unique options to choose from. Very clean dining area and the large windows give it a nice open feel and a few tables offer good views of the trees in the surrounding area as well as down into the valley. My son and I enjoyed the Honey BBQ nachos and the fancy spuds were delicious and filling. I'm sure we will be back - HIGHLY RECOMMEND! read more

Very cute atmosphere! Be sure to learn the history of the deli. It has a fun and interesting background. I ordered a grilled chicken salad with modifications which were met easily. read more

McAlister's Deli - Grilled chicken salad - Sandwiches Near Me - Sandy, Utah

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I saw this place open recently and finally had a chance to try it! I was looking forward to a soup on this rainy day. The look gives off a very hometown inviting look....unfortunately the employee I first dealt with did not get the memo. I was waiting in the front area, not knowing where to stand in order to get service. I asked a few customers if they were waiting, they weren't. I saw a customer leave the register, and started walking over when a couple cut me off for refills. I waited until they finished thinking I was next.... The girl didn't even acknowledge me, but she definitely acknowledged the couple getting the refill. She was incredibly polite and helpful to them, but completely ignored me. After she finished with them I was thinking I was next.....nope I just stood there! She found other ways to ignore me but would look at me periodically. I finally saw the other register open and went there, that girl was apologetic and helpful. Once the second girl started taking my order, the first girl decided to start helping other customers.....why was I ignored?? To top things off she started to complain to the girl taking my order about things that shouldn't be discussed in front of customers, why?? Very unprofessional, very disrespectful. This type of person should not work the registers. I was hoping the food would make up for the treatment but unfortunately it also fell short. I understand it's a new location, but I don't know if I will ever come back. Definitely not worth the frustration. read more

McAlister's Deli - Sandwiches Near Me - Sandy, Utah

This once a BK has become what is essentially another Cafe Zupas. You order at the counter, they bring the food and drink (you do not self serve) to you, and clean up after your table (hence how they justify asking for tip upfront at the counter) I came on a Thursday and they were out of several items. Staff is very young and polite enough, seems like this may be many of them's first employment. The place smells like bleach which isn't appetizing, and the workers don't wear gloves when cleaning so their poor hands will likely suffer soon. While I can appreciate the newness of the interior and the attempt to be a good establishment, this place is basic at best, pricey for what you get, and I don't need to experience more mediocrity - I can heat canned soups, assemble salads and make sandwiches at home just easily as they do it here. read more

Just tried the food at this establishment. 5 out of 5 stars for service and for the Menus. Food was fresh and flavorful! It's in the old Burger King building next to Outback Steak house. Try it, you'll love it!!! read more

Absolutely love McAlister's! I was so excited to find this new shop in Utah. They have great kids meal options and the huge spuds and sweet tea are my favorite! Even though it's a new shop, the service at the counter was friendly and my food was brought to my table. Someone even came to check in on me before I left to top off my sweet tea. That'll always get a raving review from me :) We will be back! read more

McAlister's Deli - Spud & sweet tea - Sandwiches Near Me - Sandy, Utah

This place is amazing--it never disappoints! The food is consistently delicious. Working my way through the menu! read more

McAlister's Deli - Sandwiches Near Me - Sandy, Utah

Amazing customer service! Food was fantastic! Checked on us to ensure a great visit. Fair priced.

Great customer service, very attentive and checked in on us frequently. Would definitely come back!

Sandwiches were good, salad was average, but nothing special. The value isn't there for me.

Updating my review after coming numerous times. Gave it 5 stars last time. First the food is still good and the servers are friendly. The downside now is the portions have decreased. The prices were higher than other deli places to begin with, but we felt it was worth it for the amt of meat you got on the sandwiches. Now the meat and toppings are less and the "colossal" carrot cake (my fav) is not colossal size anymore so I think it's overpriced now for what you get. read more

Salads are good there; however, if you order the broccoli cheese soup, it is icky! It tastes like a bowl of gravy! YIKES!

I found this an excellent place to grab a nice lunch or dinner. It appears to be a new restaurant with a very inviting atmosphere in a picturesque setting. The sandwiches are large & super tasty & the salads & soups are delicious! There's lots of options, so there's something for everyone. Portions are plenty, prices are reasonable & employees are super friendly & accommodating. I especially love the sweet tea. I'm already hungry & can't wait to go back!, read more

Was passing through and decided to give this place a try! Glad I did!! Great food with friendly, fast service!!

Great and friendly service. Broccoli and cheese soup was good and get yourself a salted caramel cookie

Food was good, definitely busy, food is fresh and there is a menu than anyone should be able to find something they like

Good food but a little pricey. Good service also! Club sandwich was really good and the broccoli cheese too.

Everything was great. Food was delicious. Service was friendly and attentive. Cute deli vibe.

Amazing food and great service! Love the pick-two Savannah Chopped Salad and King Club sandwich. My family loves McAlisters and so happy to have them in Utah! read more

Was my family's first visit to the new deli. The cashier was mostly friendly and mentioned some recommendations on sandwiches. Our food was just okay. My daughter's sandwich was brought out immediately and had very little faux meat on it and some of the toppings were missing. The rest of us waited a long bit before ours was delivered. When our French fries were delivered we quickly ordered another one as it was smaller than I had expected. The first order of fries were a little cold. However, the brownies were yummy. We understand that this establishment is just 2 weeks new and still probably still working some things out. We are vegetarian and vegan and love the OG -Vertical Diner. I guess we were expecting the same service, quality, and portion size. We would like to try Vertical Deli again someday, but will wait until its quirks get worked out. Until then we will continue to eat at the original Vertical Diner when we go out to eat. read more

Would not recommend. Our sandwiches were extremely soggy, the baked potato tasted old (the cheese was like cement!). For the price point on a sandwich this is very overrated. It looks nothing like the menu pictures and the portions were very underwhelming. We were really excited to try a new dinner spot, but ultimately left disappointed. read more