I'm hooked on the Turkey Bacon Ranch and the Club on a Sub. The whole staff is awesome and I've gotten some people addicted to this place like me. Subway was dead to me the moment I finished my first sub here! I've not had one bad experience here, no matter how busy it gets. read more

First time trying Firehouse after hearing their radio ad. Ordered through ubereats and lets just say I'm never ordering from Firehouse through ubereats again. Soup was delivered upside-down and half leaked out. Added salt, black pepper, and oil to my BLT sub. Good size sub but could not even finish half of my sandwich. It was drenched in salt and totally inedible. Might try again another time but definitely going in and going to a different location. read more

The good: Nice place 15%military discount The Bad: The tall, fat, white chick was rude. I asked if a sub only had that one type of meat displayed and got all rude on me. Would be 4 stars without her attitude. The guy named Jose was great. read more

This was my first time eating at Firehouse. I had heard a bunch of rave reviews from people I know, but it wasn't really for me. The location was clean and well staffed and the food was okay, but I won't be back unless someone else insists on eating there. I got the Italian combo. The sandwich was fresh but loaded with sauce and seemed to sit like a rock in my stomach. I guess I just like a good simple sub sandwich. This place just seems to be overdoing it for me when it comes to what they put in their subs. Next time it's subs for lunch I'll be at Jimmy John's. read more

So much hype that i had to finally give it a go. I went with the meatball sub and added jalapenos. MMMM. Very tasty. Much more flavorful then somewhere like subway, or even capriottis. Bread was awesome, and the cherry limeade machine is a godsend. Definitely will have to be back. Not too pricey either. read more

This is a popular destination for my friend and I when we go out to eat. It is always a good sandwich. It's a step above subway I believe, in quality and service alike. And with that the price is a little bit higher, but not much. Super reasonable for a casual lunch with friends. read more

We went to Firehouse Subs for the first time, today, at this location. BRAD was our cashier. Brad was very knowledgeable of the entire menu, has a sweet personality that shone beyond, what could be perceived as an intimidating, outer shell and a warm welcoming smile. She got the Hook And Latter, which looked only ok but was one of the best subs I've ever tasted in my life (The sauce with the melty Monterey jack and the warm deli thin heaping layer of meat on the cold ripe tomatoes and perfect amount of very thinly shredded lettuce within the warm white bread....OH! The Bread! The bread was the best part of the sandwiches. This is the most delish of all chain hoagie breads EVER! Hands Down. Must have.) and I had the meatball, which looked SO good but the sauce and balls highly lacked in seasoning. It had Italian seasoning but that was all. I need some onion flavor, some garlic flavor, a little heat, something MORE. I wish I would have gotten what she got. We were so impressed with Brad that I will return to this location but next time I'm ordering a different sandwich. read more

Love, love love their ITALIAN!!! Not a fan of the seating arrangements because the place is small inside , but sandwiches are awesome. My daughter loves the meatball, its just like its supposed be "big and messy, full of cheese"! YUM !!!! read more

It was a big sub with lots of meat and veggies, but I was super disappointment in the stale bread. Very very dry

Firehouse is a solid sub shop and really isn't much more expensive than Subway. They don't have a five dollar foot long, just better subs and a really cool soda machine. The hot specialty subs are my favorite. If I had to pick my favorite I would say its the "Engineer" but every sub I have ever ordered, at any location, has been good. They are consistent, friendly and the subs are huge. Get your sub "fully involved" and there's no way you're leaving this establishment hungry. If I want a sub sandwich and there is a Subway and Firehouse sitting across the road from each other, I'm going to Firehouse because the food is better and lets face it, firefighters are a lot cooler than Jared. read more

Firehouse is one of my favorite sandwich shops! I have always gotten the Italian and have never regretten it. Definitely worth a try!

Order was wrong... I just got home from a 30 minute round trip for a cheese and steak pregnancy craving, only to get home and discover I paid almost $10 for a sub with mayo when I specifically asked for it without. When my order was repeated back to me, the guy said without mayo and I said correct. Sandwich is now in the trash after one bite. Staff is friendly but super disappointing still. read more

Busy day at work I finally get to eat lunch I walk on over to firehouse to get a sub,I got there at 2:10pm my food was not ready till 2:33 mind that I showed up before other people arrived for lunch. The workers made sandwiches for people that ordered after me. But they ordered 2-3 subs and mine was just one after waiting and waiting. The worker approached me to hand me my sandwich and just say "thanks for waiting so long" like are you joking my sandwich is just as a priority as the rest and by the time I got back to work I had 20 min to eat my sandwich won't be returning. They really don't care they they just walk around and talk while there are customer waiting for food.My sub was absolutely all wet and gross! After supposedly being fresh to made. read more

This was my first visit to this sub shop. Right when you walk in, the staff is super friendly. While I am not a fan of hot subs, they accommodated making my sub cold. The bread and meat were both fresh. The kid's meals are a good value. We will definitely return when in the area. read more

We have been regular customers of this fire house location for at least five years. We really like the food there but lately what's really impressed me is a manager there named Josh. He really goes above and beyond to make sure that our experience is always great. Thanks Josh! read more

A family run location that treats you like your one of their own. The food is Great. Service with a smile. John, Beverly, Aaron & crew, thank you for making a great place for lunch. read more

The Steak &Cheese were first rate, lots of meat & cheese, good bread (ordered 2 large). The Smokehouse Cheedar was good but very heavy on BBQ sauce, so if you don't want a sandwich overwhelmed by & dripping of BBQ Sauce I recommend you tell them to limit it or eliminate it. The sandwich was full of meat and otherwise excellent. The Oatmeal Raisin cookie is entirely too sweet for my taste....too much brown sugar in that recipe. I returned the next day. I tried the large Pastrami Sub, it was loaded with meat & cheese, but was also topped with a healthy helping of lettuce and tomatoes. Unfortunately, while the sandwich was very tasty (and filling!) I became ill a couple of hours latter and spent too much time in the restroom for the balance of the day. Since this was my only food for the day, the lettuce and tomatoes become suspect (since they were the only change to the sandwich I'd had the day before which was meat and cheese only). The two other sandwichs were a repeat of the Steak & Cheese with onions and those guests, loved them and had no illness problems (neither sandwich comes with lettuce or tomatoes). It's been good enough for me to return, but it'll be "meat & cheese only" from now on for me. These subs are about $7.50 - $8.00 for a 12 inch. You really can't compare them to a Subway Footlong, since the Footlong is often $5 and the $2.50 - $3.00 additional cost at Firehouse should be expected to buy a better more meat/cheese filled sub (which it does). BTW, on my second visit, the very pretty cashier repeated my order back to me three times...incorrectly, I really expected something would be wrong when I received my food, but in the end, she got it right :-). read more

Food is good but this sandwich shop needs to pay more attention to the little things . For example, no ice in the drink machine, completely out of sweet tea, one of the entrance doors was not working. We told the person at the counter but he didn't do anything about it. Granted it is lunch time, but the place really needed so cleaning. Tables are not wiped down, trash on the floor. A little more attention to details would really help. read more

My budddy loves this place and until recently I had never tried it, The sandwichs are good, I myself had the Italian and it was delicious the staff was friendly and I liked the items on the menu enough to want to try something different on my next visit. read more

Tasty but nothing to get terribly excited about, and sheesh are they expensive. 3 sandwiches, one of which was a medium, cost us $32.00. The medium was actually quite small, it would have been at home on a plate in Barbie's Country Kitchen. read more

I usually LOVE the sandwiches from here. Today, I went for lunch and was extremely disappointed. There was only 2 people in front of me and it took 10 minutes to even get my order in. It took another 20 minutes to get my food. People who had ordered online were even waiting there for those 20 minutes as well. (Possibly even longer as they were still there when I left) I got back to my office excited to finally eat and my order was completely wrong. None of the toppings that I had ordered were on the sub. It was basically plain. There was barely any meat on there, half of what is usually on there. Very disappointed! read more

It never ceases to amaze me at the McKellips location how oblivious to the customer the employees are. I placed an order at 11:22 with a pick up time of 11:35. I arrived at 11:35 and was greeted with the usual "Welcome to Firehouse ". There were 2 customers waiting for their orders and 1 person placing an order. When the cashier finished taking that person's order he walked away and returned a few minutes later saying he could help me, I told him it was a pick up order to which he did nothing. Finally at 12:00 pm, another employee yells out if Tina has ever arrived, I stated that I've been here since 11:35. She then said it wasn't her fault and she's the only one there today. There were 4 people working the line and a cashier. By the time we got our sandwiches home they were so soggy we had to use forks to eat them. We will not be returning to this location any time soon. Rather than just welcoming the customer they need to find out if it's a pickup order and relay that big to the ones making the sandwiches. read more

This one of my favorite sandwich places. I wasn't going to write a review about my visit on Saturday evening. I decided that one of your staff members should be receiving a five star rating. And I'll tell you why. Saturday night was very busy for that particular location, with walking orders, online orders, and tablets. There was only three staff members on, and you can tell they can probably have used two more. The only male staff member that was there obviously was some type of lead person or manager. This poor guy had his hands full because the other two were just not any help for him. They mistakenly put my name on the order that was sitting on the back counter for about 45 minutes. When I finally asked what was taking so long they said they didn't have either my food nor any ticket with my name on it. The cashier had obviously taken the wrong name down. The cashier just seem very lost and with the other female staff member at the other side of the counter either bagging pickles, and trying to make sandwiches just wasn't any help. The male staff member handle everything with a sense of urgency and a smile on his face and just kept going knowing that things just seem to be getting worse. I have to give him credit, he did a fine job been under the gun fire!!!!!! read more

Firehouse is awesome. Always great sandwiches. A bit pricey but we'll worth it. This location is clean and friendly.

My friend took me here and I was surprised this place has good subs. I've always been a fan of subway but this place is up there, too. The subs also taste healthier. It's a nice restaurant with a fire station theme to it which is neat. The pricing isn't too expensive but it is more than subway but it tastes good. The subs here have that fresh taste to them. read more

I have liked every sub I've had there with the exception of one. Pretty good odds!

Today I went to my favorite sub place "fire house subs". Worst experience ever might I say. So me and my mom got two subs we got home and they both were made incorrect! Made very sloppy missing the pickle missing toppings. I went back and explained everything he gave me a full refund that was the best thing and they remade the food. But when I got home my sub was still missing items. This has never happened before but I will never go back to this location again... read more

great sub! i had the briskett..yumm sauce packed with meat... will reccomend !

Not reliable sub shop, ONe day I go get Tuna sub portion of tuna is good , another day I go and get Tuna sub Barely any tuna in it, I am thru wasting my time at this over rated sub shop...you have lost my business. read more

As a teen I worked in a great sub shop in Michigan. Since moving out here I have been looking for a good sub. I have found it! It is a bit of a drive for me but, well worth it. I had to have a steak and cheese. My only regret is I didn't get a larger one because I wanted it to last longer. I can't wait to go back and try more. read more

I've been here twice and I just don't think it's any good. For the money there are much better sandwich shops. The customer service was fine, the store was clean and nicely decorated but the food was just average to a little below average. read more

I had their subs for the first time recently. Quality is so much better than a subway or port of subs...or Jimmy John's which I won't eat since the founder poaches elephants. read more

Ordered a Philly Cheese Steak sub for dinner and payed extra for onions, green peppers and mushrooms. There were only two pieces of onion ,two pieces of green peppers, and zero pieces of mushrooms. Besides being really skimpy on the veggies, there was no discernible cheese mixed in with the meat or in the sub. The layer of meat was only 3/8 of an inch thick and had a funny taste. And to think I skipped lunch in anticipation for this. You can get much better at Subway at two thirds the price. read more

The food here is great. I always get the brisket and the large size. It's more than enough for 2 meals so it cuts the cost down considerably. The bread and the fillings are always fresh and the restaurant is spotless. I have been to other Firehouse locations and the service has always been great but not so much here. I deducted one star because I had to actually walk around the counter into the back of the restaurant to find someone to give me a bag to take my leftovers home in. The guy and the girl were just sitting around talking and laughing and looked really annoyed that I showed up to break up their little party. They gave me the bag politely and even apologized for the wait but I saw the look on their faces and I should not have had to wait at the counter by myself for 5 minutes. read more