Ac not working or not being used, very warm inside. Toaster down and has been down apparently Best part of firehouse is the toasted subs. The staff was friendly considering it was super warm inside. Management/owner should be ashamed. read more

There is a sign that says under new management so I thought I would give this location another chance. I'm glad I did. My food was made perfectly. It was clean inside. It looks like this place is really turning around for the better. read more

Firehouse Subs - Grand reopening, under new management - Fast Food Near Me - Eustis, Florida

They are out of meat lol. They waited an hour to tell our driver. Then the guy got an attitude on the phone when we called about it. Then they hung up on us trying to figure out what was going on. They are trash. Jersey Mikes will take care of us. I will not come back there again. read more

Really good subs ! So quick . The Italian is so good . Also hook and ladder . Great sides also and salads read more

See all

I went in to redeem my T-Mobile Tues BoGo, just to find out my order has to be placed online. It took several minutes to download the app just for the payment portion to never populated. There was no way for the cashier to apply the code and now I've wasted my entire lunch break and the payment method still haven't populated while posting this review. read more

I have been going to Firehouse Subs for quite some time now and went there the other day. I ordered and upon paying, the total of my order was higher than the itemized amount. No one could tell me why and the manager came over, was very angry and used the 'F' word to talk to me. What an outrage to treat a customer like this! Emily, the manager, is not management material and should be dismissed! She will drive customers away and does not offer a good customer service experience. I will not be back there and will be telling everyone about my horrendous experience! If there is a problem with the register, why doesn't it get fixed?! read more

I love Fire House Subs. I will not return to this location. Dirty restaurant. No pickles. 3 types of chips. Slow service. Dirty fan blowing air in restaurant. No napkins. Sub was VERY skimpy on the meat. Bread tasted 'funny'. read more

We placed online order, waited 20 minutes past time they said it would be ready. Instead of the supervisor complaining to the employees she should stop yapping at them and get everyone's food out. Don't come here. read more

Wow where's the meat? For the cost of these subs, the pictures in their adds show subs packed with ingredients. My wife ordered a ham sub and they fold 2 slices of ham about three times over! What's the overhead on lettuce! Fill up the bun like you show in your adds! Absolutely ridiculous and skimpy sandwiches. I had turkey sub! The exact same thing! I wish these places would stop over charging for food, that doesn't look anything like the pictures! Terrible and will never return again. Stick with publix deli subs! Cheaper and much more ingredients and bang for your buck! Clean place but false representation of a submarine sandwich! read more

Good subs, clean and friendly staff, price good,highly recommended them. Will be back.

This local spot is always quick and has great service! I use the app to place an order here and have never had a problem with the pick it up. The staff are friendly and my order is always ready when promised. My food is always fresh! My favorite is the Cajun chicken with sliced grilled chicken. I tried the new delicous smokin triple stack today. read more

Firehouse Subs - a car parked in front of the store - Fast Food Near Me - Eustis, Florida

See all

Was not greeted on entering, had to wait a long time to get waited on to order There was no line-just could not be bothered , I guess. Went for my free Birthday sub, as I have every year at the same location. The surly clerk would not give it to me-said "they changed the rules" Checked website-they did NOT. All the time glaring at me and my husband. I did not order, he did. Sub took very long time. Was glared at , woman very unfriendly read more

This fire house sucks. Been several times. Takes for ever to get the food and the staff is rude. Where is the hot sauce on the hot sauce bar?? Don't pay for double meat because you won't get it. This is my last trip. read more

My wife has never been there before, she loved the hot Italian. (She's a hot Haitian ). My son usually likes cold subs and didn't want to try the hot Italian. He did and loved it also. read more

Placed on hold and forgot. Called back and put on hold again. Finally ordered two subs, 30 minutes! Wow this place needs to hire more help during busy times. The owner needs to invest a few dollars back into the business read more

Got the order wrong as they do about 50% of the time. Took forever to get my order...two people who came in after me got their food first. There was three of us in the entire store. Not a good Firehouse! read more

for the price, it was a little skimpy with the meat. could have been much better. will not be going back!

I have been here a couple of times. They have three sizes of subs as they can cut the sandwiches into three pieces, two of them being small 4-inch subs on either end, a medium size (6 inch middle section?) and the large size, which must be the entire roll. On my most recent visit I noticed that their 4-inch size was more expensive than the Subway 6-inch size, and Firehouse's medium size was twice as much as Subway's. So for the basis of comparison I ordered the meatball sub since that is usually what I get at Subway. I will say that the Firehouse version was slightly better than the Subway one, though not by enough to make it worth the higher price for me, being on a fixed income with a lot of medical bills just now. I gather they donate life saving equipment to emergency personnel, so that may be enough of a reason for you to give them your business if finances are less of an issue for you. They offered a slice of half-sour pickle on the side, and they bring the order to your table . read more

I love the turkey sub from firehouse! I'm giving this particular location 3 stars because for whatever reason their freestyle coke machine always seems to have issues. Today it was that the machine drain was clogged so syrups, ice, and liquid was near overflowing from the machine and also every single drink we tried to get tasted like there wasn't enough syrup or the flavor was just off... no joke tried over 5 options. The only sodas that seemed to work from the machine were regular coke and sprite which they also had can of in the case, but that's really not a lot of options when you have a freestyle coke machine!!!! The workers did try to help by changing the root beer syrup, but they unfortunately couldn't get it to work even after changing the syrup. read more

I ordered 2 sandwiches online @5:45pm & was texted back that food would be ready for pickup @ 6:00 pm. I arrived @ 6:01 pm & my food is generally waiting for me in the rack. My food was not ready; no problem. I continued to wait, wait & wait. I continued to ask about my food & kept being told that it was next. 6:30 PM came. I asked for a refund of my money. I was then told "don't you want to wait; yours is next". I repeat that I wanted a refund & was given it. This was an unusual experience @ Firehouse Subs as I have never had a problem there before. read more

If there is one place we know we can count on for a fast, good lunch, it would be Firehouse. When we're traveling, if we can't find a unique spot, we always look for a local Firehouse as we know they're consistent with their food. My favorite is the Hook and Ladder. I like their wheat bread a lot, and you can always get it fully loaded, or choose what toppings you want. My addition is always banana peppers. Teen gets the Club on a Sub, which is the Hook and Ladder with the addition of bacon. We've had other subs here, and they also have salads too. They have a wide variety of chips as sides, or you can get a brownie or cookie. They also have a shelf full of various hot sauces if you need to amp up your meal. It may not be gourmet food, but they are consistent and located throughout the East. read more

This is in the same strip mall as Kohl's, at the opposite end. There is plenty of parking. You order at the counter and they call your name and bring it to you when it's ready. The food is good/standard Firehouse quality. They have a freestyle coke machine. Bathroom was clean. Workers were average friendly. It was a little cool inside so bring a jacket! read more

Did an online order. Sandwich was messy with mayo everywhere and only put small amount if meat compared to other sandwiches I have had from them. Salad was either bad lettuce and big pieces of just stalk. Very dissatisfied read more

Firehouse Subs - Lettuce from salad and was on sandwich - Fast Food Near Me - Eustis, Florida

Firehouse Subs is my go to place when I am craving a hot sub. My favorites include the Meatball sub, turkey ranch, and steak and cheese. All of them are delicious and filling. This little restaurant can get busy during peak hours so take out is a good option. Like all Firehouse Subs, there are a variety of sauces available to you on the counter. I prefer the classic Firehouse sauce that they make - although there are some awesome sauces to explore from. Either way, have fun with it but watch out for the heat. read more

Firehouse Subs - meatball sub! - Fast Food Near Me - Eustis, Florida

Horrible customer service The acted like.it was high school as they messed up orders and joked about 30 min wait times The manager at this location Johnathan is a very poor representative of this company as he was one of those joking and making comments about customers Avoid this place and head just up the road to Publix where you dont have 30 minute wait time and rude commenta I also left an email and call corporate in Jacksonville.....they dont care hiw you are treated or if the food is correct. read more

Had lunch at Firehouse Subs in Eustis today with my son! I got the Sunday $5.55 Italian sub fully involved and it was delicious. My son got the ham and provolone and enjoyed it! The staff was very friendly even stopped by my table to make sure everything was ok. read more

Firehouse Subs - a hot dog and a pickle - Fast Food Near Me - Eustis, Florida

See all

Missing half of dinner. Charged $100 for not even $40 worth of food. This is beyond unacceptable. I am tempted to filed a fraud report with the local police department. read more

Firehouse is our family's place to go for subs. We typically grab lunch here once or twice a week. The meats are always fresh and tasty, the breads are soft and flavorful. My wife and daughter ordered the Club on a sub and I got the NY Steamer. All three sandwiches were made quickly and tasted great. My daughter goes simplistic by adding chopped pickles and little else to her club, my wife goes fully involved and adds banana peppers and has them do the the bacon crisply. I love the pastrami and corned beef mix on the steamer paired with deli brown mustard and cheese. read more

This firehouse subs has been open for about a year now and impresses our taste buds each and every time. If you've been to a firehouse subs before then you know how amazing their subs are. If not, then you must go to one. This location next to kohls happens to be my favorite. Their staff is friendly every time we go there. They make great suggestions, start great conversations, and even have let my boyfriend borrow their company phone to use since his cell phone died. We absolutely love coming here to dine in or even calling ahead and picking up subs to take home. My favorite is the #1 Hook and Ladder. It is a delicious combination of turkey, ham, cheese, melted and toasted to perfection topped with lettuce, tomato, onion, and mayo. It's subs literally melts in your mouth! read more

This Firehouse has great subs and salad along with friendly staff. It is always clean and quick. I would recommend it to anyone in the area. read more

The subs here are fine; the problem is they don't seem able make them the way you order them (say without mayo). Two take-out screw-ups in a row. I won't be back. read more