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    Fintastic

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    Aqua World

    Aqua World

    3.7
    (3 reviews)

    This place is new, as far as live stock and prices there's no where that beats this place in…read moreCharlotte you not gonna get everything you need here but this is the place to go for the rare species of fish for true aquarists hobbiest at the best prices compared to anywhere without the shipping cost and not know what your gonna get while ordering fish online. Tell the guy what your looking for if he don't have it. He will get it. Everywhere else they over priced the fish and majority are juveniles at prices of adult fish. Here you can get really good sized show fish in addition to your display tanks. Glad to see a place that focuses more so on fish selection than just trying to sell your a bunch of marked up products you can buy on Amazon. As a serious aquarist I highly recommend this place

    I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

    Queen City Corals

    Queen City Corals

    4.0
    (4 reviews)

    We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

    I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

    Fintastic - aquariumservices - Updated July 2026

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