I've kept tropical fish for decades. It's a fun and peaceful hobby that I've enjoyed since I was a…read morechild. In all these years, I've never seen a shop like C-Macs. It's a local family owned place that is really into the hobby, not just profit margins. I had a Rafael Catfish that died after 31 years. Regular big retailers would have laughed, but Cindy actually cared ordered two new ones just for me, They're in my tank now, doing fine. In addition to maybe a hundred tanks of fish, they have every medicine, filter, and gizmo you could imagine, on shelves on the walls from floor to ceiling. They're also very nice people. If I could give more stars, I would.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

New store. The most amazing fish. Some that I had never seen. Great owner. Definitely worth a visit.read more

Bought an upside down jellyfish and a red tuxedo urchin. Along with purchase, brought home…read moresomething in their water and have lost $410.00 of stock in my aquarium. Had "specialist " working for last week and finally have the infestation removed. Their services were very costly but I had to try something to save what I had left. Be VERY cautious when buying anything alive here. I will say people were very helpful and prices competitive. Overall, many tanks needed lots of work-I should have known better. As most saltwater aquarium owners, you are constantly learning. I hope others will learn from my bad experience. UPDATE 8/16/19 Recent visits to Upscale have been 180% different from a year ago. Fish quality and selection has improved greatly. Coral selection and pricing is best in Lake Norman area and very competitive with anything within 50 miles. New employees have takes great care to provide cleaner tanks and Kate has been very helpful with purchasing consultation. I will be back and probably many times. Please give Upscale Aquatics a tru soon.

When I first went I thought it was an amazing store and was in aw. I spent over $200 the first time…read moreI went. I breed guppies and so I bought a bunch of guppies. One female was extremely sick, she had fun rot, developed a prolapse, and multiple other issues. Unfortunately the fish didn't recover. All the females passed away fast, within a few weeks for no obvious reason. I decided recently to try purchasing from them again and now I only have one female guppy fish living. The males I bought are doing pretty good. But I went from 14 guppies to 1 guppy in just a matter of 3 weeks. I also ordered snails which one looked NOTHING like the picture. It looks so different I can't even tell what kind of snail it is. Maybe when/if it gets bigger it will look like what I paid for.

Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

From the owner: When it comes to Aquarium Service, Local Fish Store, Aquarium Maintenance, and more, no one…read morecompares to Under The Sea Aquarium Marketplace. With years of combined experience, Under The Sea Aquarium Marketplace has worked hard to build the trust of our clients in Monroe and surrounding areas. Visit our website to learn more or better yet, call us today!

We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

I placed a simple order for Jellyfish food. I placed the order on 2/16 and paid for 2 day shipping…read more Today is now 2/22 and they have not even given the package to UPS yet. I strongly do not recommend this scam of a company. Edit: Travis tried to tell me I did not pay for two day shipping yet the only options are 2 day or overnight. He also responded to be saying I was berating him. I could absolutely post all those emails if need be.

I cannot recommend this company; the jellyfish arrived in terrible condition, and the company…read morerefuses to do anything about it. I am not entitled to a refund or replacement jellyfish. I have never experienced such behavior before.

Don't look any further,if you're looking for a mobile groomer,six stars all day long. Haylee is…read morefantastic, immediately connected with my girl Luna.She really seemed to enjoy her spa day,the others will have their spa day tomorrow. I love the before and after shots,so cool!!

I would like to give a compliment to the stylists/groomers - specifically Tatum. Top-notch service…read more However, there were challenges with scheduling. I loved the convenience, but I have shifted my schedule on more than one occasion and there have been miscommunications. i wish it would have worked out as I lived the convenience of at-home grooming and it worked better for my dog as he LOVED Tatum!