This place is amazing. They are super friendly and nice AND are very knowledgeable about all…read morethings aquarium. Highly recommend. Great selection. Love this place!

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

This place is new, as far as live stock and prices there's no where that beats this place in…read moreCharlotte you not gonna get everything you need here but this is the place to go for the rare species of fish for true aquarists hobbiest at the best prices compared to anywhere without the shipping cost and not know what your gonna get while ordering fish online. Tell the guy what your looking for if he don't have it. He will get it. Everywhere else they over priced the fish and majority are juveniles at prices of adult fish. Here you can get really good sized show fish in addition to your display tanks. Glad to see a place that focuses more so on fish selection than just trying to sell your a bunch of marked up products you can buy on Amazon. As a serious aquarist I highly recommend this place

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

very kind empolies and the quality of the products was unbelivable, FORGET PETCO, This is the best…read morestore in town

I have a huge love for the salt water lifestyle. Talking with managers and owners about the store…read moreand their business I gained a lot of respect. They won't sell to people who don't want to treat the fish and corals correctly. They take good care of their animals and it shows. Many of their fish and corals are brightly colored which is a great indicator of happiness and healthy living conditions.

Bought an upside down jellyfish and a red tuxedo urchin. Along with purchase, brought home…read moresomething in their water and have lost $410.00 of stock in my aquarium. Had "specialist " working for last week and finally have the infestation removed. Their services were very costly but I had to try something to save what I had left. Be VERY cautious when buying anything alive here. I will say people were very helpful and prices competitive. Overall, many tanks needed lots of work-I should have known better. As most saltwater aquarium owners, you are constantly learning. I hope others will learn from my bad experience. UPDATE 8/16/19 Recent visits to Upscale have been 180% different from a year ago. Fish quality and selection has improved greatly. Coral selection and pricing is best in Lake Norman area and very competitive with anything within 50 miles. New employees have takes great care to provide cleaner tanks and Kate has been very helpful with purchasing consultation. I will be back and probably many times. Please give Upscale Aquatics a tru soon.

When I first went I thought it was an amazing store and was in aw. I spent over $200 the first time…read moreI went. I breed guppies and so I bought a bunch of guppies. One female was extremely sick, she had fun rot, developed a prolapse, and multiple other issues. Unfortunately the fish didn't recover. All the females passed away fast, within a few weeks for no obvious reason. I decided recently to try purchasing from them again and now I only have one female guppy fish living. The males I bought are doing pretty good. But I went from 14 guppies to 1 guppy in just a matter of 3 weeks. I also ordered snails which one looked NOTHING like the picture. It looks so different I can't even tell what kind of snail it is. Maybe when/if it gets bigger it will look like what I paid for.

These folk are proud to be the sellers of diseased fish! I purchased a tank from them with 10…read morefish.. within a month most of the fish were dead... told the owner .. he said they can't "control life". Overcharged for the cost of 1 hour tank cleaning at $180 and tank was dirty the next week. This is the place to go to throw money away and purchase dead fish!!

From the owner: Fintastic started in 1992 as the Carolina's first full service aquatic retail and aquarium…read moremaintenance dealer with the largest and highest quality freshwater and saltwater species serving the Charlotte metro area. In 2015, our sole focus turned to designing and installing aquariums on a national and local level and providing the Charlotte Metro area with aquarium and pond service. We specialize in installing and/or servicing aquariums up to 10,000 gallons and ponds of unlimited size. Museum quality turtle habitats are a secondary focus as well. Contact us to begin your dream aquarium, pond or turtle habitat journey.

We were referred to this location by a friend. I waited (impatiently) for my puppy to grow old…read moreenough to be a "Camper" here. (Their first day is FREE). Our experience was GREAT from the minute we walked in. Although young, the engaged staff was attentive and interactive. I was offered a tour of the facility; everything appeared clean, organized & well planned. Their app with access to camper play areas on video is a wonderful way to check in on your pet. I watched his interaction with other dogs and the staff, as well as other play areas and the staff thoroughly cleaning floors/sections when dogs went outside for a time. I am extremely satisfied with the care my little guy received here. I look forward to making it a regular socialization experience for him. Thank you and keep up the great work!

Beware of this place! I walked in and walked right out. I'd never trust these people with my furry…read morechildren. One staff member for ~20-30 dogs. Management more concerned about $$ than pet safety. Glad I trusted my gut - my friends & neighbors shared some very real and heartbreaking horror stories (injured pets followed by staff cover-ups and lies) coming out of Camp Bow Wow in Concord (not sure about other locations, but steer clear of this one!)