great service from start to finish. from the initial site survey, quote process , permit process,…read morebefore and after pictures. cleanup and debris removal. will highly recommend charm city roofing

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

Professional service and happy with their work. I will use them again for my next home improvement…read moreproject.

Great on social media. TERRIBLE in real life…read more We recently worked with True North on a front porch addition. We are now 20 weeks into a 6 week project and have decided to cut our losses and go separate ways. There was absolutely no project management or communication. Demolition started with none of the materials ordered, no actual timeline to complete the project, and weeks would go by without anyone working. They failed every inspection the first time. And I had to stay on top of them about every item I asked for actually being completed. They also left construction trash all over our driveway for months past when those materials were needed and destroyed our grass by cutting bricks in the front yard (because they didn't order pre-cut bricks in advance). I expressed my dissatisfaction about half way through the project and still nothing changed. The foreman was never on-site, and sales rep we worked with had no power, and we never heard ONE WORD from the owner. After 19 weeks I had to demand the project close out in 1 week or I'd leave a negative review. Finally people showed up to the house, just to find out they bought the wrong size front door (which was already months late). I have decided to cut my losses and find a new company to finish out the project. The team comes off great but they have no coordination and management skills. And when confronted with disappointment, they simply didn't appear to care about their failure outside of a $2,500 discount on a $100k+ project. I was excited about finding a company for a number of future projects (which we expressed to them and they quoted out). But they seem to be taking on much more than they can handle. Customer service was awful and workmanship was average at best.

Bob Tuttle is an awesome human being!! When I needed help with a roof issue, he was at my house in…read moreno time and made the repair. He took the time to educate my husband and I about our 20 year old roof after a thorough inspection and advised us that it might last another year, but it was in bad condition. Well, we found out how bad it was when the ceiling in my home work office started leaking on my desk one stormy rainy day. I called Bob and left a message asking if he would be interested in checking out the issue for us and he was at our house within 15 mins and was up on the roof repairing that section this time. He didn't charge me a penny and would not take payment. Bob is the most decent, honest and caring business owner I've ever done business with. Bob and his crew take pride in the work they do, and our new roof looks fantastic. Bob gave us a great price, and he went above and beyond to make our roof perfect. Bob's years of experience and his personal code to do the work correctly is reassuring. If you want a top-of-the-line roofing company with an owner who cares about doing the work correctly - CALL BOB !!!!!!!!! I'm so glad I did.

Bob's a great guy. He and colleague came out promptly to fix several places on my roof. Even though…read moremore problems were identified and fixed, still charged same as original bid. I will definitely use Bob when it comes time for a new roof.

We had some wind damage to our roof. Chesapeake replaced the entire front of the roof and cap…read morewithin the insurance allowance. They left the yard so clean that you wouldn't have even known they had been there. We've used them for the original roof several years ago and new siding a couple years ago. The prices were very reasonable. I hope we don't need to call them any time soon, but I would if I needed similar services. I know they're supposed to be but they were great before the sale. The sales team kept in touch, came out to walk us through the process. They even stopped by to pick up a check. And it didn't feel pushy or sleazy. I felt like they genuinely wanted to serve us.

Thought I had a garage roof leak, so called out Chesapeake Roofing for a free inspection and cost…read moreappraisal. Victor came out and conducted a garage attic inspection using a tall ladder ceiling hatch. He didn't enter the lighted attic but just did a visual inspection using a flashlight. After his inspection, Victor claimed one side of my roof needed an asphalt roofing patch. What he didn't tell me was that, five to six feet from his attic ladder inspection, was an extremely obvious water pipe leak that had created black fungus on nearby wood. So obvious you could easily view without a flashlight. So what we have here is deceiving a possible customer by telling him he has a roofing leak when, in reality, a plumber was needed to correct the interior water pipe leak. Thus, my one-star rating, which actually should be lower.

Restoration replaced our roof and we are very happy with the results, the price and the excellent…read morecustomer service! Highly recommend this business.

Prompt and efficient service to repair a small leak on my roof. Good value for the repairs…read moreprovided. Would recommend to other home owners.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

After a storm, I experienced a hole in a section of roof that goes above an addition in the back of…read moremy house. This roof is separate from the roof that covers the major portion of the house and has to be handled separately. I sought estimates from three companies. One was unavailable for 2 weeks (with major rain predicted), one came in with a higher price, and Dan Parks Home Improvement came in with a more reasonable price. I found this company to be reputable, and they were also willing to work on the weekend to get things finished before the weather turned rainy again. I was happy with the quality of the work, the timeframe for completion, and the price. After they completed this work, I hired them to do some other repairs, including work on the chimney (which I already knew I was going to have to do eventually) and repairs to gutters with installation of gutter covers (another project I had been considering). Edit for follow-up: This company also spoke to my insurance adjuster and helped me get approval to proceed with repair without waiting. The insurance adjuster visited this morning, inspected the roof, and approved the claim in full (no adjustment except for the deductible).

We really liked the fact that this company is family owned (father and Son)…read moreThey took the time to explain what needed to be done. When we decided to move forward with them they gave us a full written contract and timetable for completion. Everything was done to perfection and finished ahead of schedule. We highly recommend Dan Parks Home Improvement

I wish every contracting company was as thorough and responsive as Glen Burnie Roofing…read more Mike couldn't be nicer and more knowledgeable...and he cares that the job is done right. I had him do my roof in 2010, and it has held up beautifully. After a recent storm with high winds, a couple shingles lifted a bit, causing a leak into the house. Mike was here the next day to do the repair and he even found shingles to match the ones I have. I am grateful for the excellent customer service and wholeheartedly recommend them!

Excellent service. Mike was super friendly and very knowledgeable. The process was flawless…read more Excellent pricing. The crew was efficient and friendly. Clean up was A+ all the way. The new roof looks amazing! I highly recommend them. Thanks Mike!

Wonderful. Fantastic. Great. Will use them forever…read more I initially called WM Roofing for driveway sealant. Was really happy with what Henry had to say as well as his price (literally 1/3 of what at least one other estimate was), and even better, he said "Yeah, we also do gutter work and siding power washing". So we had them do it all!! Communication was great. And continues to be great. They did the work and I asked them to return a couple of months later for some minor "touch-up" sorts of stuff. They did so with no hesitation. Really happy with everything and we will definitely have them come back every 2-3 years for more power washing and driveway sealing.

All the coverages including licensing, bonding, etc legitimized this business so I felt safe…read moreengaging in a new relationship. Overall, very responsive. Before/After pics were taken without my request. Will seek quotes as other projects emerge.