A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

We reached out when we saw some water damage and James was out immediately. He offered us a great…read moreprice, explained every thing, answered our questions and put in not just our townhouse roof in a day but also replaced our ancient porch roof too! He's going to come back and put in the rain barrel once we get all the parts delivered. Great crew, they are so strong and hustle and they took great care of my property too - avoiding damaging trees and plants.

Asked Jamie to come back out for another bid. He assured me he would come sometime that week. Had…read moretwo more interactions with him later that week before he no call no showed and went radio silent. Pretty weird/poor follow up after doing a great job replacing our siding a few months back.

Landmark Roofing was our first call after several referrals and a google search. They promptly…read moreprovided a quote based on satellite imagery and followed up with a site inspection. Price was fair based on other estimates and they even helped with some custom corrections to an area that had been prone to leaks previously. Our new roof and gutters look great and are so far are performing well through the elements. Customer service has been truly to notch. I loveD the online feed of pictures updated throughout the day of replacement so I could see the progress while out of state. I Highly recommend!

This company installed the wrong material on my 1/12 pitch. They have come out several times but…read moreour roof is still leaking. This is an exposed roof that is above a pool and tiki bar. We have chips of wood constantly falling in the pool and all around the room. The owners and the shingle rep know that this was installed incorrectly. The owner Artie will not respond to my email, text messages and voice messages. This company is the worse to deal with. This company does not deserve a star but you can't post without checking one.

I had a great experience with Roofpro. Bradly was very helpful with his inspection and explanation…read moreof what we needed and didn't need. He took time to explain the venting issue we had and how to fix it. The crew did a fantastic job installing the shingles, the new roof looks amazing. I had a few questions during the day they installed it and the crew leader, John was paitient with all my questions. I would absolutely would recommend this company.

Roof Pro was recommended by our old HOA management company. When we interviewed them around 6 years…read moreago for the home we were moving into, another company told us the roof was so bad we had to replace the entire roof. But Will at Roof Pro showed us that only part of the roof would be a problem. We went with Roof Pro, and years later I can say for sure that Will was correct. Another much cheaper company told me at that time that a skylight had to be replaced, but Will showed me that what looked like damage under the skylight was just a bad paint job at the top, so we didn't have to replace it. Will also has been so responsive to me for all these years. 2 or 3 times when we had internal damage, he came right out to evaluate. Only one of those times did he find a roof repair needed ( the others were not caused by the roof). But his responsiveness was impressive ( which is important if you think that water is seeping down into your home)! I am now having another skylight replaced and some more roof work that was finally needed. I trust Will so much that I did not get another quote. Also, in this new job I needed metal put over an unsightly area on the side of a lower stone wall, and since they were using metal for flashing on a part of the roof, they agreed to put some of the metal on this other area. My point is that the workmanship on this other, very visible area, turned out to be excellent,. I recommend Roof Pro highly.

Tanyel B. My roof…read morewas replaced and they did a PHENOMENAL job. They was very attentive to my concerns and made me feel at ease. The team they had working was very professional and neat. We did a walk around and I pointed out a few things and with no problem at all they took care of it. I would definitely recommend Len Home Design to anyone that needs home improvement.

Contacted us to complete an estimate Never showed up…read more Never communicated why on text!

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Based on the estimator, Richard, who came out Feb.7, 2026, I decided to hired Certified Roofing to…read morereplace a gable vent and forgo getting more estimates. After talking with him I was so impressed I decided to have all s3 of my vents replaced! He was professional and knowledgeable. I did this even though Certified was much more expensive ($1,885.71) than the previous company who replaced the original gables ($783.70)! I thought I would get just what I wanted and a professional job at that. Imagine my surprise when I saw that the replaced vents were the same vents as before! On March 11th I sent an email to the company owner explaining my dissatisfaction. A worker was sent out to find the problem. He listened to me and after some hogwash of a discussion did the best he could. Would I hire them again to perform needed work on this 36 yr.old house? NO!

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

I hired Winfield Builders to replace two old skylights in my Rockville home, and Zach and his team…read morewent above and beyond. My project was complicated because my 1980s drywall shafts were the wrong size for modern solar blinds. Instead of just "making it work" or creating a huge mess with drywall dust, Zach proposed a brilliant custom solution: building a clean birch veneer box with custom trim. It looks stunning and kept my house completely dust-free. What impressed me most was Zach's integrity. During the install, a small piece of my old plastic molding snapped. Instead of ignoring it, Zach took full ownership and replaced the trim on both skylights with upgraded foam-backed wood molding at his own expense to ensure everything was airtight and uniform. It is not a simple fix but an upgrade, for free. See the attached before/after pictures and the broken plastic. Like most customers, I contacted a few contractors before selecting Winfield Builders. Their price is VERY reasonable, and the communication through Yelp was professional and transparent. It is rare to find a contractor who cares this much about the details. If you want a crew that is honest, skilled, and delivers a beautiful finish, call Zach. 1000% recommendation!

I've hired Winfield Builders twice, once to replace my roof in summer 2021 and again in summer 2022…read moreto replace my gutters. Zach made a strong impression from the start--when he came out to inspect my roof and I told him of a problem area, he went up on the roof to look at it! Replacing the roof took only one day, the crew arrived early and worked very hard. I also had the gutters replaced, opting for 6" gutters. The larger size has made a huge difference, as they're less likely to get clogged. My home is in good shape thanks to Winfield Builders!