I just experienced the best customer service of my life from a customer service representative…read morenamed Lynette! I was looking for a birthday gift and she helped me pick out the most elegant looking outfit ever. I have only had the privilege of receiving this level of styling assistance from the likes of nordstrom at a much higher price point. If you ever need assistance at JC penny I recommend you ask for Lynette in the women's clothing section.

Store was clean and greeted by cashier when we walked in ...went to get pants and son found two…read morepair of Levi's in the front Levi area in men's (not big and tall) he grabbed two pairs cause signs everywhere stare but one get one half off. Go to register and they were not rung up that way sooo find out that one pair is from big and tall and one pair from that area we shopped so he couldn't take advantage of sale. The he had coupons in his account cause he's a charge card holder of JC Penney and LOL their coupons do not work for Levi's hahahaha he got the pair he wanted and left the other and whatever

We had a great time! Christina and Megan are amazing! We did their glitter glam birthday party, we…read moretook advantage of their sales selection felt like we shopped til we dropped lol Great staff, great service, great prices! We will definitely do this again!

Such ABYSMAL CUSTOMER SERVICE, I had to wonder if I was being punked. Really…read more Imagine this - you & your kids come to redeem gift cards given by Santa the day after Christmas (bought my by husband). Only to be told, "Well, this gift card doesn't work." That's it. No other effort. No explanation. That was it for the customer. You're S.O.L. Left me hanging, just standing there. You read it right. The employee Basira provided tragic service & TOLD ME IN FRONT OF MY KIDS THAT THE GIFT CARDS GIVEN TO THEM BY SANTA DID NOT WORK. IT IS ****HIGHLY RECOMMENDED THAT BASIRA TAKE EXTENSIVE CUSTOMER SERVICE TRAINING. STAT.**** There was no "Well, let me see what I can do for you" or "Let me try and help you further or see what I can do." None of that. NOTHING. Again, I repeat...NO EFFORT TO HELP after that. I was exasperated and really had to push this and advocate for myself, the customer, in order to get ANY kind of additional help from her. I told her that these cards HAD to work because these were given to the children in their stocking by Santa! CAN YOU IMAGINE the situation I was in? Picture it, really. Basira was unaffected, unsympathetic, and provided NO level of service at all to be helpful. After a few minutes of my exasperation, insisting that she needed to help further because YOU KNOW THESE GIFT CARDS ARE FROM SANTA AND THEY WORK! THE WORST PART was that she was insinuating that the cards may have been already used! HELLO? Why would I bring my young kids to the mall the day after Christmas trying to use a used gift card? I was aghast & it was unimaginable. Basira then turned the card over, scratched off the scratchable number that reveals a code in the back of the card. (I told her again, yes, these were new cards.) And swiped again. And did something else. She actually did not explain what she did or what went wrong. Just still trying to BLAME THE CUSTOMER. AND OF COURSE, THE GIFT CARDS WORKED! Of course they did! AFTER ALL, THESE GIFT CARDS WERE FROM SANTA, DANGIT! As I said all along. By this point, I just wanted to get the heck out of this Claire's. I can tell you that I'll never buy a gift card from here again & will be telling all my friends with little girls. And I know a lot of them at school, at the PTA, in our scouts, in clubs, on and on. Usually I like to stop by Claire's to buy a prize or reward for my girls, but I will really have to rethink ever doing this again. There are many other stores to buy prizes from (hello, Target) that don't treat their customers like the dregs of humanity & they actually offer helpful service. Not a DGAF attitude. And will no longer be doing the buy 3/get 3 free like we do. So if this gal is there, STEER CLEAR of redeeming a gift card & don't expect to be helped like you actually matter. This abysmal customer service has ruined my ever wanting to go to this Claire's again.

Hate this place. Good range of selections and maybe worth the price, but awful employees or…read morecustomer service.

Azkara has been in West Valley Mall for some time now but has always been a store I overlooked…read morethinking I wouldn't find anything of interest but this week while looking for a very specific style of sweatshirt to go with a leather skirt I was having no luck in any of the other stores so decided to have a quick look here just on the off chance I might get lucky. What a great decision because I found not one but two tops and both for under $10!! The selection here is what I would consider on the younger side but not quite ''Forever 21'' young and most of the styles of tops / skirts are available in more than one color. Although the items are all very cheap the quality of the material feels pretty good too so it looks promising that the 2 tops I bought won't fall apart in the wash. I'll definitely keep this place in mind next I need to go clothes shopping.

"Savery's Shoes is really nice. I came in to get my shoes resoled -- it was a bit pricey, but…read moretotally worth it. Quality service and definitely satisfied with the results."

Nice friendly place. Did awesome job on fixing my wife's shoes. Will definitely be returning to use…read moretheir services again.

Well that have some real nice toys that are very fun to play with weather your with a partner or…read morenot try it you will like.it.Makes me want to stay in touch so I don't miss all the new stuff that comes out HAVE FUN

I was desperately seeking very specific types of shirts that glow, after about 10 minutes I was…read moregoing to give up. Bree was amazing and helping me find the exact shirts that I needed for a party tonight. There is also a deal on the shirts so that's also a great value! I highly recommend Spencer's and see Bree if you need anything specific!

When the other brick and mortar kids store failed me, I wandered in here and found exactly what I…read morewas after. A warm and cozy little jumpsuit for my girly to wear in the cold outdoor weather. Taking one star away because both of the store associates were on their phones when I walked in, and did not greet me. There wasn't really anyone else in the store, so I was surprised when I walked right past that no one acknowledged my existence. With that, The store was well stocked, and prices are reasonable. I am glad that we have options like this here in town still.

Great store. I came by a few times this week and all employees I've encountered were very helpful…read moreand friendly and were able to help me with my returns and transactions. Immediately got greeted when I walked in and one employee even helped me carry my big heavy order to my car. Great selection of clothing I'll definitely keep taking a trip to this location. Also there's always good deals here.

I have been going to this store for years and have always had a great experience. the ladies that…read morework there are very knowledgeable and helpful. but yesterday i stopped in to get some product for my husband. when i walked in the manager Lindsey was at the front desk. she did not even say hello. no greeting at all. she was so rude. they were out of the product I needed so I left. because I know the girls that work there, I was later informed that if I'm not going to buy anything I shouldn't come there. as a manager of my own hair salon , if my stylist offered this kind of customer service they would be fired. Lindsey needs to do better.

Are you a licensed cosmetologist or in beauty school? If you answered yes, and you live in Tracy,…read morethen this is the place for you! I love CosmoProf, and have been using them as professional beauty product supplier since I started in the hair industry in 1995. Today was my second visit to the Tracy location, and my daughter and I had SO much fun looking at the beauty products! The girls put up with our multitude of questions. Since I currently don't work in a salon, and I only do hair and makeup for special events, I'm a little behind on the current stand out products. The great thing about this shop is that all employees have great product knowledge, (due to the company providing a ton of full sized samples to their employees) and they are honest. If you ask questions, the employees will tell you what works for them, what their family members have tried, and what products fly off the shelves with stylist demand. They are not bonused out due to selling certain (stale) products. The reason why I knock off a star is because you really have to wait for someone to help you, and some of the girls have egos where they have to warm up to you before helping you. The greeting process isn't stellar for the amount of women who work there. However; they ultimately gave me honest feedback, and were very kind to my precociously talkative daughter.

For here being in Tracy it's cool for me .. they carry everything videos games and trading cards …read more The workers are cool and friendly

Came for the Switch 2 release and... wow. What a mess…read more Total disorganization from the start. There was absolutely no point in showing up early to line up, because earlier in the day they handed out numbers--and that determined your spot in line. So if you couldn't come at 3 PM (because, you know, people WORK), you were already out of luck. Then there was zero clarity on where to stand. Two separate lines: one for bundles, one for non-bundles. Total chaos, people crammed and bunched. Not an actual line. You'd think they would've at least started with the folks who had purchased bundles! Nope! We came back in April to pre-order and paid full price on the spot. You'd think that would mean something--but nope. At pre-order you only had to place a deposit if you wanted and pay the rest at pick up. No priority, no order based on pre-order numbers, which they should've done. Would've been much cleaner. People who walked in at 3 PM and just bought outright (no pre-order) got priority in line at 9pm, just because they got a number at 3pm. So come 9 PM, people walked up and went to the front. Meanwhile, we were still waiting. Honestly, this whole number system was a disaster. Never seen a launch handled so poorly. Their reasoning? The Switch units were stacked and labeled with numbers starting at 100 on top, so they handed out the higher numbers first to make distribution easier--just grab from the top of the stack. So those people, who came earlier in the day at 3, ended up at the front of the line. Meanwhile, we were number 17 out of 100... and still stuck in the back, even though we pre-ordered back in April. Again, they should've prioritized folks by their PRE-ORDER NUMBER. Make it make sense. Oh--and they didn't even limit the number of controllers per person. People walked out with armfuls, so by the time we got our "useless" number, they were already sold out. Whatever happened to the traditional first come, first served? It worked for a reason. Still standing in line as I type this. Just... incredibly disappointing.