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    Fingerlakes Ace Hardware

    4.2 (5 reviews)
    InexpensiveHardware Stores
    Closed 9:00 am - 3:00 pm
    Updated over 3 months ago

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    Tractor Supply

    Tractor Supply

    3.8(5 reviews)
    2.4 mi
    $$

    I had ordered an item online and picked up in store. When I picked up, I asked the employee if he…read moreneeded to do anything to finish the sale. He said no. Two days later, I got notice that I needed to pick up my item. I went in because I had ordered a second identical item from another local TSC store, wondered if possibly it was a duplicate order. It wasn't, there wasn't an additional item waiting, and a couple of the staff members got a little porky with me, practically accusing me of trying to pull a fast one. I explained that they may want mark my purchase as completed so the item could be taken out of inventory. I was a retail manager for years and I know what it's like having to try to explain shortages to district managers! Obviously they didn't because I was able to order and pay for the item again today, asking for in store pickup. It's something that I use frequently so it's not a purchase I made simply to prove a point. It is the only one (supposedly) in stock. Time will tell. Honestly, the current management is more interested in hanging out and chit chatting with their staff than actually helping customers. I will say there are a couple of outstanding cashiers who are always smiling and friendly - you go, girls!

    I was inquiring about trellises for my garden. I was shown the various types and what they are…read moreused for. Spent his time and explained everything clearly. Did not rush through explanation. Very helpful.

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    Harbor Freight Tools

    Harbor Freight Tools

    1.5(2 reviews)
    6.0 mi

    My significant other and I were recently shopping for larger toolboxes and had some questions…read moreregarding the store's credit card options. Unfortunately, our experience with one of the associates was less than satisfactory. A shorter, blonde woman responded to our inquiry by tossing a card pamphlet onto the counter, telling us we had misread the sign, and suggesting we find the information ourselves. Her dismissive attitude and condescending tone made us feel as though we were being treated as incompetent. While I understand that employees may have busy days, treating customers with respect and offering assistance is crucial. I would recommend avoiding this particular associate if you're looking for helpful and friendly service. Best suggestion go to the GENEVA location for best service!

    Charged sale tax on non-taxable purchase even though he was told. Two women were sitting on the…read moreside wall that were training him, check out took forever! Found out the next day that I was charged sales tax. Called the store talked to some guy said bring your sales ticket in and we will make it right. Went to the store a week later, three women standing to the side talking I asked is the store MGR here, one of the women said I AM THE MANGER WHAT DO YOU NEED! I explained the problem she said WE WERE TRAINING NEW HELP AND YOU NEED TO BE MORE UNDERSTANDING like it was my fault for the mistake. She took for "E V E R" to refund my sales tax money and at the end she said you are tax exempt! I said "OH REALLY! A month later was in another Harbor Store Geneva, NY and during check out I was talking to the cashier about the sales tax problem at Harbor Freight store in Canandaigua and she actually apologized for the way the manager in the Canandaigua store acted. I told her it wasn't her fault she said I know but that's not now we treat our customers either we have Mennonites in here all the time and we all know they are tax exempt. The long and the short of this experience is the refund in that Canandaigua store was around $60.00 and change "BUT" you know I can't write it off on my taxes as an expense because on that sales ticket it says (R E F U N D) $60.00 and change even though I spent will over $600.00!

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    Harbor Freight Tools
    Harbor Freight Tools
    Harbor Freight Tools

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    Fingerlakes Ace Hardware - hardware - Updated May 2026

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