Kevin Chambers is the most accommodating and knowledgeable man in the car business. I'll never take…read moremy cars anywhere else. He is my go to guy for fair and honest assessment and labor. After I was quoted 3,000 to fix my Honda Accord I went to Long's for a second opinion. Glad I did that because they were able to take care of the issue for $500 and I didn't have to buy a new car. Long's Car Care understands the importance of urgency and has gone out of their way to squeeze me into their schedule when my work van was out of commission. I was able to get back to work without taking any time off and I really appreciate that. I highly recommend this establishment to any car owner looking for reliable and honest work in a timely manner.

If you care about your vehicle and the ability to be on the road without problems then you want to…read morego to Long's and get matter-of-fact advice and recommendations from Kevin Chambers. When the dealer just didn't seem to want to maintain the vehicle properly any more I went here and have never had regret. They give a warranty with their work; not every shop does. They don't have cookies and coffee. instead they perform proper work. You can get cookies and coffee anywhere, but you can't get work done like this anywhere.

Our situation was that our granddaughter's car broke down. She then called us, we live in Vegas, to…read moresee if we could help. Doug was the first and only group we reached out to. From the start of our interactions, he went above and beyond in helping us. Doug first gave us a referral to a tow service, that we took him up on and got the car towed within hours to his shop for after-hours drop off. The next morning Doug identified the issue, broken axl. Doug gave us a very reasonable bid and fixed the car the same day. The car was repaired and back in the hands of our granddaughter within 24hours of the first phone call, all while we were remote. I can't say enough about Doug and the team taking care of this issue. Prices are reasonable and fair. I'd highly recommend Legend Automotive.

Came in today for an AC charge for my Chevy Silverado ! The…read morestaff was very friendly and answered all my questions . I dropped off my truck and within an hr my truck was ready . AC was up and blowing COLD air ! Thank u so much for the prompt service . Prices are reasonable ! I'd highly recommend legend automotive .

Unfortunately our 2005 Honda Pilot had a transmission failure and we took it to the dealership in…read moreKirkland and the car was worth $4500 and the estimate for repair was approaching $3K to start with potentially more to come as they investigated. They reluctantly offered us $500 to scrap it (mentioning they typically don't do it). My husband called Quality Mobile Auto and Jamie not seeing the vehicle quoted something half the cost for the same service. We drove it over and although the car had more issues than met the eye and we weren't willing to repair it he offered us $700. At that point we were stuck, so decent that he offered us more than the dealership. With our second equally old car we had $2500 worth of repairs that the dealership was quoting us and Jamie managed to do the repairs and then some for only $1300. The twelve year old car is running like new! Grateful we found this spot.

I came in here on 4/1 for an auto inspection. It was quick and painless. With 5 others ahead of…read moreme, my inspection was done in 30 minutes. Both of the employees that I encountered were professional. I saw that they do all kinds of car detailing from the basic at $70 to the ultra deluxe at $500. There's also an Uber driver inspection here, and Quality Auto offers discounts for Uber drivers. Look for their blue sign near the street for the entrance. They are on the other side of another auto body shop.

I spent 216 dollars diagnostic fee at this shop with no good outcome because the owner told me to…read moretake the car somewhere else after he charged the diagnostic fee. He said he didn't want to waste my time or his time. He recommended a mechanic that specializes in Mercedes. I thought that they offers minor and major repairs for new and older cars based information on their website. When I called and talked to Scott, the owner, prior to towing my car there, Scott said that they could fix the car although I'd have to wait a few weeks before towing my car there. I said that's okay with me because I was not in a hurry. However, I didn't expect that once I tow my car there, they would not work on the car for weeks afterwards. This was not the impression that I got initially. After I towed my car there, the young lady who greeted me told me that it would take only 2 hours before the mechanic can diagnose the problem on this classic car. After I towed my car to Woodinville Import Auto Repair, the car was left in their parking lot for weeks. Staffs at this shop kept calling me with different prices on diagnostic fee and different timeline. When I called to follow-up after weeks, Scott's wife said that their mechanic will look at my car whenever he had free time. She told me that if I wanted to mechanic to look at the car sooner, it would be expensive, up to 1,000 dollars to diagnose the car issue. They talked down to me and blamed that I misunderstood Scott's wife and etc, claimed she never said anything like that. They made me feel like I could not communicate well in English when I have been in the U.S. for almost 30 years (since I was a little girl). I went to middle school, high school, undergrad at UW and even got a doctorate degree in the U.S. How can they blame their lack of competent mechanic, their lack of care to customer's car, their poor time management on me as a customer?! I thought it was very odd the interactions that I experienced at this shop. Scott charged me 216 dollars for diagnostic fee, but that was not that helpful at all. This is because when I tow my car to other shop after this, other reputable shops will need to re-examine the car again anyway before they fix the car. Updated: I ended up towing my dad's 1990 classic Mercedes (420 SEL) to another shop in Renton. My experience at another shop was so different and wonderful compared to this business. At another shop in Renton, they took really great care of this car. The shop in Renton diagnosed the car within hours and got the car fixed in days. The diagnosis they gave me in Renton was much more detailed. Now the car is fixed and it drives AMAZING as it is supposed to be because it's 1990 Mercedes 420 SEL (my dad loved this car so after he passed, I wanted to fix the car). This made me realized it was such a mistake to take my dad's classic 1990 Mercedes to Woodinville Import Auto Repair. This was my first experience dealing with a car shop because I usually drive new cars. I honestly didn't know what to expect. Now that I took the 1990 Mercedes to another shop that treated me normal like how it is supposed to be, I realized that Woodinville Import Auto Repair was not good at all. I think what happened was that even though they scheduled me to tow my car there to fix, they ended up fixing others' cars first. They took priority to fix other cars because they thought my car was old (it's a classic car). Then the worst part, both owners tried to blame ME for their poor time management. They kept blaming the issue on "communication" with me. They "thought I was not in a hurry." Yes, I was not in a hurry but to leave the car in the parking lots for weeks is not acceptable. To keep changing their price of diagnostic fee is NOT NORMAL. They acted like I was abnormal for calling them to follow-up after weeks of no progress. They let the car stays at the same place in the parking lot outside for weeks, charged 216 diagnostic fee, talked down to me as if I was the problem. They didn't really do much to "diagnose" the car. The owner said that he didn't want to waste my time or waste his time by fixing this car after he diagnosed the problem. I had to pay extra tow fee to tow the car to another shop. Other shop will have to re-do the diagnostic process and charge the diagnostic fee again. As a result, I paid total of 700 dollars (round trip towing fee and diagnostic fee) for nothing because of this business. What frustrated me the most was that the owners of this shop tried to blame me for many things such as "wasting [their] time" or "communication" issue. When this was supposed to be a straight forward situation. Scott told me the car needs a new fuel pump when fuel pump was new. When I took it to other shop, they spent hours diagnose the car correctly and fixed it within days. If you are looking for an honest auto shop that will treat you with respect, I don't feel that this is the one.

Had a car issue come up and looked around at reviews and other shops. First call was to Woodinville…read moreImport Auto Repair for a coolant system issue. Rolled with them shortly after they opened. What was to be a 2 day job was done end of day. They were able to come down on the book estimate of hours and total price. Car was handled with care and this will be my home shop going forward for regular services.

My car had been giving me some intermittent stalling issues and one morning simply would not start…read more I had it towed to GP Automotive as they had good reviews and were located close to me. This was in February. They investigated and found a lot of parts they wanted to replace. My car being older (2005) I wasn't totally shocked by this but I asked for assurances that this would fix the problem and that the car would be reliable. They assured me this would take care of the issue. It cost $4200. Less than 300 miles later the car again died on me (intermittent stall) and I brought it back to GP Automotive (They hardly remembered me and misremembered the make and transmission of my car). They called me after a few days, said they were unable to reproduce the issue (so, no fix), and that I could pick the car up. I told them to take pride in their work and to please resolve the issue, reminding them that they had already charged me more than $4,000 and that the car was still not fixed, and that I was well within my rights to leave them a less-than-stellar review. They quickly agreed to redouble their efforts. They had the car from mid-May through to the end of July when they finally decided to replace two additional parts (they could still not confirm what the cause of the issue was) for an another $600. In that time frame I reached out for updates 15 times. They reached out to me three times. Again, less than 200 miles from pickup, the car died on me today. I will never return to GP automotive. You should never bring your vehicle there either. P.S. I would like to personally call out Nick for being extremely unreliable with updates, unrealistic on timeframes, and inaccurate in his quotes.

I'll never go back! We took in our 2011 Mercedes E350. Oil was leaking into the radiator. They…read morecharged us 4300.00 for a bunch of work they said was needed. When we got the car back, the fan belt was making noise and the interior fan didn't work. We assumed they had not put it all back together correctly and so took it back to get the situation corrected. They wanted another 1200 dollars to fix it. They said it was just a coincidence that these things went bad at the same time. We said we would get a second opinion. It was after that, they told us that a 900 dollar part they had replaced previously, was defective and they would replace it free of charge. Like they were doing us a favor. Long story short, the fan mysteriously started working after we picked it up and the fan noise eventually went away on its own. Second opinion mechanic couldn't find anything wrong. The whole experience and comments from the guy at the front desk made this all feel very shady.

I brought in my 328iC because it was smoking. Quickly identified the issue and spotted other…read moreareas that, to be honest, I was also wondering about. Gave me a well explained set of quotes, recommended a priority and identified what was the minimum amount of work to resolve the problem. Friendly, no pressure, patient, and once the decision was made, quick turn around. I inspected the job and it was done well (I had been in that part of the engine a year ago so knew what it should look like) and they did a great job on cleaning up all the oil that I had been leaking. Thank you WSC! Oh, and they let me have a couple of drink coozies!

I always appreciate Josh's quick response. Whether it's an email inquiry or a phone call, he has…read morebeen a trusted partner for both my 3 series and X3 BMWs.

I've been using CTU Auto since 2014. I've had them work on two different 4Runners and my Lexus SUV…read more Moj, the mobile mechanic is amazing. He does great work. He is punctual and courteous. I highly recommend these guys if you need some work donjon your car.

Im super stoked to have found CTU Auto Service!! The mechanic, Moj is super knowledgable (25+…read moreyears of experience) & very honest! Best of all, he comes to your house and works on your car in the driveway or whatever free space that you have! My workhorse car aka a 1998 Infiniti I30 was in need of a new starter. I wasnt ready to give up my "baby" over a starter issue, so I was lucky to have found Moj. He was extremely punctual, took pride in his work and worked quickly. I could tell he knew exactly what he was doing. I asked him if there was anything else that he thought needed to be repaired, and he recommend that I change my spark plugs and drive belts. Knowing that I had not changed those in years, I arranged for him to come back the following week to get those done as well. As for prices, Moj is EXTREMELY reasonable and fair. His prices cannot be beat by any other mechanic/garages in town. If you have an older car that just needs repairs, Moj is the guy! TIP: Moj does not supply the parts, so all you have to do is go to your favorite auto parts store or dealer and buy the parts that you need. He will do the rest! I have now found my new mobile mechanic for my older car! Thanks Moj!

I've been taking my American and Japanese vehicles to Inglewood Auto for several decades (25…read moreyears?) .... It's a family run business which is now in its 2nd generation/iteration (from father to son). I've never had an issue with the quality of workmanship and ethics. They are opened Tuesday- Saturday (check their hours).

These guys are great! They were able to get me right in with a bit of an emergency today, in and…read moreback out in about an hour. I have been coming here for about 30years and they have always been honest and fair on all their work every time! Thank you, Bob