Within the past couple of months we've had our roof replaced and exposed trim wood & soffits. Fichtner Services was one of the companies that we requested estimates from. Hands-down, their Representative who visited was the Most Professional, their Presentation was the Most Professional and I had a real sense of peace-of-mind regarding my initial interactions with the company. It was especially appreciated that their Rep (Mike) treated us with respect and comfortable with answering questions. Of the Estimates we received from four (4) different companies, theirs was very competitive. In fact we really wanted them to get the job, even though they were not the least expensive of the four (4) estimates - based on their Professionalism. Unfortunately there was a communication snafu during the process and we ended-up having two different companies perform the work we needed; one company performed the roofing work and a different company performed the trim wood & soffit covering. The roof project went okay, but I now believe Fichtner may well have done a better job! The covering of the trim wood & soffits, performed (started) by another company - turned-out to be a huge mistake and we had to stop them from going any further. Note that this first company only performed 1/2 of the job and wanted twice the amount of the original estimate to finish the job!! Not going to happen, at least with them. To make a long story shorter, we called Mike @ Fichtner to ask if his company would consider finishing the covering of the wood trim & soffits - for which he provided an estimate that worked well for us. We signed the contract, 1/3 down and a few weeks later the crew arrived to complete the job. 1 1/2 days after the start of the job, we believe they did an excellent job! The crew was very courteous, very quiet while working and worked together like a well-tuned machine. The difference with Fichtner Services, is that (at least for us) the young men performing the work were Craftsman who respected the customer and seemed to work very diligently towards to the goal of performing a very fine job and pleasing the customer. All while working on the two hottest days of the year so far! It's probably been overstated but so often - true , 'You get what you pay for!' Lesson reinforced! We can highly recommend Fichtner Services! Do your homework, but we believe you'll be pleased with your decision to hire Fichtner Services. read more

I recently had the pleasure of dealing with Fichtner Services when I requested an estimate on replacing my roof in Brandywine Md. From the initial phone call to schedule the appointment for the estimate to the time they were contracted to do the job, I have nothing but high praise for the company. They were professional in all aspects of replacing the roof. They were timely and reliable. Once we picked the type of roofing material we scheduled the appt. for a week later. They arrived on time. A supervisor, Ray, was present during the entire process to explain any issues that may have come up. We did have to replace some plywood on the roof which we expected, and Ray was there to explain why and the best way to approach the issue. He went out of his way give us the best price for budget. The job was completed as promised in one day. When they left the property that evening, it was if they were never there. The team all worked together to make it happen. The roof is beautiful and it made a big difference in the way our home looks. Very happy and would definitely recommend them to anyone. read more

Just had fichtner services replace our roof. The process has been great. They sent Kevin to give us an estimate. The day he was scheduled, we were having a really big rain storm. He arrived on time and climbed the ladder with an umbrella to take a look at the roof and get a quick measure.Wow, Estimate was very fair, and the job was scheduled for about a week and a half later. The crew arrived early and worked till dark . Very hard workers!Supervisors Jan and Ray continually kept us advised on the progress and took the time to discuss and answer any question we had! The areas surrounding the house, including porch and hot tub gazeboe were tarped and protected well during removal of old roof. The crew was very conscientious of all things. Definetly a smooth experience . We are so pleased , we re having them back to replace our gutters soon.The roof looks so great, and now the old seamed gutters look bad ! Lol ,Great company to work with! The office staff was also great with help in scheduling! read more

We needed to replace 2 of our upper-floor skylight windows and to trim and repaint the skylight wells. We called Fichtner Services first because they did a good job replacing our roof many years ago. Fichtner's representative gave us a reasonable estimate so we signed an agreement to have the work done and were delighted when they called shortly after that to schedule it. The fellows who installed the windows were on time and very professional and I am confident they did a good job. The guys that came the next day to do the wells were also on time and professional, didn't waste any time, and did a very nice job. One of the wells was particularly difficult because it goes up through the attic and required a special ladder to reach. Having done a bit of drywall re-taping and repair myself, I know how difficult it can be in hard-to-reach places and I was impressed by how well Will and his team repaired the well and made it look new again. We are really enjoying our new skylights! read more

I'm not a big reviewer, but good local businesses deserve the extra-mile: I recently hired Fichtner Services to do a complete re-roofing of my house; I had some family recommending them from the start. I still did my due diligence in getting additional quotes and Fichtner came in more reasonably priced then the others. They were very responsive and willing to negotiate the job scope to fit my needs. Within 2 weeks of hiring them to do the roof, they were able to start and to my surprise had everything completed and thoroughly cleaned-up in 2 days. They maintained good communication before, during and after the project which made things run very smoothly. In the end, the roof was very near-to quote and looks amazing. They took care to fix several oddities with the old roof that I hadn't even noticed and removed some ugly and unnecessary legacy items that were no longer needed with an updated roof. Ultimately, I'm very pleased with my choice. read more

A note of thanks for the recent re-reroofing experience at our home by the Fochtner Services team. I have been in customer service related work for over 35 years so I have pretty high standards and, without hesitation, I was very impressed with everyone I have dealt with at Fichtner Services. From Shane on the estimate/proposal, then Teresa and Tara getting all the necessary paperwork and scheduling in order, followed by Ray, Jeppe (sp?) and the entire installation team on the actual job - all were thoughtful, patient, informative, and professional, ensuring we had an enjoyable experience. I know the job was somewhat complicated by how our home is situated - very close neighboring homes and lots of landscaping - but the installation team did a great job protecting our property and getting the job done in just one LONG day for them under tough weather conditions. I really can't thank them enough. read more

We just bought a big beautiful home in Severna Park MD. It needs lots of work. The roof was completed in ONE DAY. It was incredible. A big thanks to John Hannah, my sales rep for being professional, and exactly what he said was going to be done..... was done! All the people on site were fantastic. Ray, the foreman, kept in touch with me all day. They found a plumbing problem while doing their final roof inspection and he and his team worked hard to have it taken care of, even though it was out of their scope/responsibilities. Their office folks kept me up to date and in good communication prior to the installation. I also had oversized gutters put on, with leaf covers. The roof looks great. The gutters look great. I would recommend these guys to all and everyone. I may add Hardie board. When I do, I will get them out there first. Pricing. A+. Service A+. Thanks again. C Cook read more

We hired Fichtner Services after receiving multiple quotes from other companies in the area, and we are glad we did. Fichter Services was very timely in arriving to give us a quote and also after hiring them, they showed bright and early as they said they would. The whole team was very professional, courteous and very knowledgeable about their work. I know because I did my homework perusing the GAF website. I found Fichtner to be the most reliable (per BBB Ratings), well respected (Per GAF Certification), and the best value of the companies I considered. With approximately 3000 sq ft of roofing, they showed up on time and completed the job in one day. They also cleaned up everything and left the area like it was when they arrived. They answered all of my questions throughout the day as well. If you need a new roof, please call Fichter. You will be glad you did. read more

Had storm damage that needed to be repaired. They have a fixed priced service that covered replacement of the shingles as well as other services Like Clean debris from roof ~Replace up to ___1___ bundle(s) of shingles. ~Replace all plumbing collars ~Tighten and caulk exposed fasteners ~Tighten and reseal all brick flashing ~Inspect and caulk all HVAC pipe skirts ~Inspect all skylights, tighten flashing, reseal if possible and as needed. They weren't the first company I called, but they are the only ones who could give me an estimate as to when they could perform the repairs, and then came much earlier that that. The day of service they arrived early, and we're gone by the time they were supposed to arrive. I'll need a new roof eventually, and I'll definitely keep Fichtner services in mind when I do. read more

Not only is Fichtner one of the few (2% of Maryland roofing companies) that are Master Leak Certified (meaning they offer a GAF 50 year Gold Pledge Warranty!), out of the 9 roofing estimates I received Fichtner's estimate came in tied for the best price, but offered better quality materials. They did everything they said they would, when they said they'd do it, have wonderfully coordinated communications, and the work crews were efficient and easy to have around. They even worked around bad weather - not taking the chance to take my gutters down when thunderstorms were on radar and coming back the next work day to complete the job. And the roof and gutters are perfect! They have an A+ BBB rating for a reason! Don't hesitate to call on them for an estimate and then hire them for the job! read more

We had water coming through to an upstairs bathroom. Fichtner came out to inspect the problem, which I assumed would be the skylight near the leak. The gentleman went into the attic where he discovered a potential culprit; a possible water trail alongside a vent pipe. He got upon the roof and found that the caulking MAY have been an issue. He placed a rubber "seal" - I don't know what it's actually called - and said that that should take care of it. Total time spent was under 1/2 hour, but he was careful and thorough. Very polite. Very professional. And... he didn't charge me. I was so surprised by that that I didn't do what I should have done; given him a good tip for lunch. I feel bad about that, I can only claim shock. read more

Fichtner Services installed Hardie Cerarmill Board and Batten siding on our home. Everyone that we worked with from the gentleman that came out to work up an estimate, to the office workers that we contacted occasionally, to the crew that installed the siding, were exemplary in every way. The job was done as well(probably better) than it could have been done by anyone. My wife and I would give our highest recommendation to anyone considering this company to install their siding and we would give our highest compliment to the company and their employees for a job very well done. We would not hesitate to have Fichtner Services do additional work for us in the future. read more

I recently had my roof replaced by the Fichtner Services crew. The experience from start to finish was top notch! From the estimate with John, to the scheduling with Stacey, to the actual work under Ray's supervision, it was great. John was on time, extremely knowledgeable, and left me feeling confident. Stacey was kind and was able to work around my crazy schedule. And the crew lead by Ray was on time, thorough, and efficient. They left my yard free of debris and swept around my neighbors yards too. And most importantly they gave me a great looking roof! I have recommended Fichtner to family and friends and recommend them to anyone who needs roofing work! read more

Fichtner provided excellent service in repair of leaks in the roof of my church. The scheduled visit was to provide an estimate for the repair of the leaks but the very skilled estimator who visited us, carefully inspected our roof and did the repair on that visit ... at a very outstanding price ... no charge. They did this because we are a church. I can't be happier with their service, competence, professionalism and contribution to our community. The estimator who visited us and made the repair spoke highly of the company as the best contractor in MD, and I would happily agree. They indeed have my vote as the best contractor in Maryland. read more

I honestly couldn't be more pleased with my new roof, and the way that the crew from Fichtner went about their business. It was so hot, I told the project manager if you need to reschedule this I understand. Not only did they show up, but they managed to complete the job the same day. I know this couldnt have been a easy job, but they arrived at 7 am and didnt leave until after dark.Then they came back the next morning to double check that their cleanup job was ok. Our new roof looks awesome, and the price was right where the estimator said it would be. read more

Fichtner Services was one of three companies that submitted a proposal and they gave me the best written proposal and best price for a certified GAF roof. Mike Bradford went out of his way to explain the service; in addition the installers were outstanding, I had Ceaser's and his crew. On site supervision was done by Jan Schmidt and he did an excellent job. I highly recommend this company for a new roof. The work was done and completed within a day and half, area was left clean and the roof looks great. Joe Laurel, Md. read more

I had Fichtner Services replace our roof, install replacement windows (22 total) and install new soffit. Throughout the whole process, from the estimate to the completion of work, it was an excellent experience. Their estimate was very competitive to others that we received. They installed the roof in a day and the windows over several. The workmanship is outstanding quality. The workers and supervisors were great to deal with! We would have them perform work for us again. Charley G. read more

Best value of 4 companies that submitted estimates. Professional workers completed job in one afternoon. Areas for improvement include scheduling process since it took most of 2 weeks to get work scheduled & done and I had to remind them of giving me a date. Color match of trim by estimator was an issue when workers arrived but foreman resolved the problem in about an hour. Some scraps left in yard that I had to remove. Overall, I would use again based on the good work and cost. read more

I returned home after a long trip away and as always, i do my normal inspection of the house. I noticed this time around a couple shingles had been pushed up. I called Fichtner (the initial installers) and they came out 2 days later; fixed the problem no questions asked and since they had just installed the roof, didnt charge me! Great service and I have a ton of respect for anyone that stands behind there product. Ill be calling again when i have actual work to be done! read more