I needed my refrigerator repaired. Considering he popped up as having 4 stars and local. But this…read moreguy doesn't respond at all. Who knows if he is still working or servicing appliances. I called and called with no returned phone call, you can't leave a message. I even sent a text, considering that he may be busy and he can read my text later. But no response, someone needs to do a wellness check on him. Anyways move on and check with Frank's in Visalia or Conners Appliance in Hanford.

I called Mr Z's to service a dryer at a rental property. The tenants had somehow broken it, and he…read moregot it working again the day he visited. A few days later it broke again. On top of that the tenant let me know the washer wasn't working very well, which may explain how the dryer broke. (If the clothes weren't getting wrung out before being put in the dryer, it probably was too much weight for the dryer.) The service man from Mr Z's (I think his name was Ira) went out and fixed the dryer again, and fixed the washer. He charged me nothing for this second trip, because he guaranteed his work. Of course, this is better than a guarantee- the dryer probably only broke again because it was mistreated, and he never even billed me for the washer! I told him I owed him at least the cost of the parts he used, but I totally forgot about it until last week. Ira, thank you so much for your work. That was several months ago and the tenants just confirmed again that everything is in good condition.

Great service competitive pricing and Family owned. Love this place…read more I highly recommend Ruddy's appliance

Came here because I was in the market for a speed queen washer, knowing they are the top tier of…read morewashing machines that last significantly longer than any other washer out there. This place here was the authorized retailer, and I was pretty familiar with this place and how long it's been here for. Came here with my wife and was greeted by Mr. Ruddy himself. He firsthand helped us with finding the machine I wanted. Purchased it and picked it up the next day. It was really cool to talk with Mr. Ruddy about this building and how long it's been here for, as well as his dad being the one that actually built it. Super cool and neat and just an all in all awesome experience with great "old school" customer service. 10/10.

Service was great and received appliance the same day with speedy delivery and installation... the…read morecustomer service was amazing as well. The gentleman was very knowledgeable on all of the appliances and was extremely nice and helpful. The selection of appliances stocked in the store was great. The service we received was so great, we went back and purchased a different appliance and we were treated just as good as we were the first time.

Went in here looking for affordability. That is what you will get with this store and friendly…read moreservice. They don't make you feel pressured to purchase anything. There is a nice good amount of selection also. They also offer delivery if needed and manufacture warranty. Leasing options through Snap also available. Fast easy and good service.

Emilio came out after hours and did not charge an outrageous price. He was able to fix our…read morecommercial oven. He explained in detail what was wrong with it. He gave us great customer service. He will now be our Appliance repair tech. Emily Jr Warden Episcopal Church of the Saviour Soup Kitchen

Bought a couple of used appliances here. Months later they still work, I can't complain about…read moreanything. I'd rather pay a couple of hundred dollars instead of 4 digits for appliances.

EXCELLENT SERVICE, I called, they came, they SERVICED, they delivered !!…read more This is by far the best service and price we have ever received from an appliance service company. I will be recommending them to friends and family for appliance service / repairs. Best of all they are local ! You won't be disappointed! Call back- FAST delivery- FAST RE-delivery- FAST Thanks S&J ....

I thought the motor was shot. The gentleman already called it and sure enough he was right!read more

Had our washer repaired with him , Very satisfied service . Showed up on time as promised ,…read moreprofessional and very reasonable price . Highly recommend

Fast service, I was able to get an appointment right away. very knowledgeable. Ordered the part I…read moreneeded and came back right away to complete the repair.

Response time was quick. Honest reasonable price. Would highly recommend Appliance Synergy.read more

Disappointed with a pick up that John was going to do here in Visalia. I bought a refrigerator for…read moremy daughter from this store and it stopped working, called them and they tried to fix. Stopped again so they replaced fridge, that one stopped again. So we bought a brand new one and called John to ask if he would pick up old one. He asked if we were in Visalia, yes we are. Well I asked if there was a charge he said "no charge". When he arrived because it wasn't up front he wanted $80 bucks! Never mentioned that and he should have. My daughter thought enough is enough, spent money on fridge, spent money on replaced groceries and she wasn't going to spend $80 so the fridge could be resold.

Frank's is what good ol' fashioned customer service should be and seems to be missing in a lot…read morenowadays. They treat you like a customer, wish they serviced other brands but as long as you have one the requisite brand's you're good to go. Recently called them to service our Maytag dryer as it blew its fan belt, a little pricey for service but you get what you pay for. Happy to support a local business and great to have a store nearby that supports our appliances. Thank you!

I bought a Speed Queen washing machine at this location. Coming from Hanford I looked at other…read morelocations before I decided on Frank's Appliance. I chose to do business with them and very grateful I did. First, they have the best deals around. Second, they service their own products and are very knowledgeable when it comes to them. I had a problem with my machine after a couple months of purchase and the owner himself came to service it. He was very well dressed and professional. After figuring out it wasn't my washer, he still troubleshot the problem and fixed whatever the issue was. He was very kind and humble, something you wouldn't expect from the owner of a company. I was so impressed by the customer service the entire process.