I am a longtime fan of Ace Hardware stores. I like that they are locally owned and usually provide…read morebetter customer service than that of the big box retailers. Prices are generally in line with the big stores, so I will definitely choose local owned. Now that it is springtime, I have been visiting more frequently in the last month or so, and I feel that I can give a true review. This store is located in the old Orchard Supply Hardware location next to the In-N-Out Burger in Visalia. It is a great use of an already existing space; however, the interior feels a bit old and tired. The employees are friendly enough, but Randy and Richard are the stand-out stars of this location, and you are in great hands with them. I will be happy to wait for their help. Along with regular purchases common for this time of year, I recently purchased a Weber Genesis E-325s grill. I am very pleased with my purchase, although when spending $1,200 on a grill and accessories, it would have been nice to know that the store was going to be celebrating their anniversary with a No Sales Tax Day a few days after my purchase. Nevertheless, my grill was ordered, assembled, delivered and demonstrated in less than one week. Overall, I like this Ace location and am happy to support a local owned business.

Came in this AM for help, did not receive it from a woman and man in the store-dismissive and not…read moreintrested. Went back to get help and received it from Ron and John! Friendly, helpful and customer focused. Solved the problem. They would be great at training staff.

Excellent Local Owned Plumbing Supply. I went to a hardware store. They rarely have specific parts…read more They are good for general items. They sent me here. Had it on the shelf and confirmed it was what I needed. In and out in minutes. Very nice and most of all a local independent. Support them instead of the chains.

I just moved to Visalia from Los Angeles and into an older home. I had a real issue with the gas…read moreplumbing from my vintage stove to the house gas line. Now I know that a plumbing supply outfit generally serves plumbers but if you are handy and have issues these guys are very helpful. House Depot and Low's Home Improv are fine for off the shelf but I'd rather get it right the first time.

From paint to hardware this place is great. Friendly and knowledgeable! Highly recommendread more

Whether you need a part, paint or fine china this is the best place in the valley ! So great to…read morehave this store in our little town!

It never fails. I go down as soon as the store opens on the day a coupon is valid and I ask if they…read morehave it in stock. "Sure, we have 3 in stock. Let me go check" Again I'll say it, it never fails. Out of stock. This has happened on numerous occasions. They have the Hercules brand but I want the Bauer brand that fits my batteries. Why even belong to there loyalty club? Nothing I'm looking for is ever in stock. Strike 2 in my book.

Usually find what I need, pointed in the right direction. I'm really surprised reading some reviews…read moreabout poor service because over the years in and out I've never had a problem. Worst I can say is they didnt carry the 8 point sockets I needed once lol.

My husband had a great experience at Lowe's thanks to Ricky in the wood department. He was…read moreextremely knowledgeable, friendly, and took the time to help him find exactly what he needed. My husband really appreciated how Ricky guided him through his options and made sure he got the right materials for his project. It's not always easy to find employees who are both patient and genuinely helpful, but Ricky definitely stands out. Because of associates like him, we always feel confident coming back knowing we'll get the right guidance. Highly recommend asking for Ricky if you need help in the wood department! Also remember Byron helping us previously when we needed recommendation for paint

I recently moved to the area and used to shop at Home Depot more often, but now that Lowe's is…read morecloser, I find myself coming here instead especially because the staff at this location is phenomenal. I really wanted to take a moment to recognize a couple of employees who have made such a positive impression on me I've had the pleasure of interacting with Cambria several times, and she consistently goes above and beyond to help customers as if they were friends. She's genuine, knowledgeable about the merchandise, and clearly a very hard worker who truly cares about people. I'd also like to compliment Lily at the service desk. She is incredibly helpful, bubbly, and welcoming. Her positive attitude is contagious, and every interaction with her leaves you in a better mood. She's such a sweet young lady.

I purchased carpeting from Lowes in Visalia. They use Keller Flooring. I am over the moon. The…read moreinstallers- Arsenio and Lopez, were without a doubt the best flooring professionals I have ever met. They arrived on the dot and went to work. A job that was scheduled for 2 full days was finished in a day! Professional, neat, conscientious and pleasant. Ten stars!

After 25+ years of being a loyal customer and spending way over $10,000 at Lowe's they cancelled…read moreour credit card due to missing one $24.00 payment, accidentally overlooked due to health reasons, paid in full the next month. The customer service person for card said that nothing could be done due to the missed $24.00 payment. Despicable after so many years of shopping at your stores as a General Contractor. Will not be shopping at Lowes going forward taking our business to Home Depot.

I walked into National Hardware looking to purchase a double keyed dead bolt lock. Lisa said, let…read moreme look at it and said give her a few minutes and she would get the key to work again, as i walked the store to find that National hardware has so many different items and the guys and gals that work there know there stuff. This is my go to for Plumbing and electrical etc. Very knowledgeable staff. Thanks again.

Very overpriced & totally rude customer service here. For some reason, they make it a point to…read morechange prices depending on their mood. You are better off going to Fresno Ag. You can always get Fast-Friendly service with a smile instead of a hiss-and-a-growl attitude! Stay away from National Hardware Supply! Go to Fresno Ag, they are very helpful, better return policy and much better experience overall.

Came down to buy some carpet and I asked for assistance there was a young lady by the name of…read moreVictoria and a gentleman his name was Edward very polite and helpful it feels great when staff gives you great customer service. Thank you both and many blessings. I would definitely come back.

Came by here to get some stuff for a craft I was doing. Man have power tools gone up. $100 for a…read morejig saw? I needed it, so I picked it up, then went home and found a cheaper one online for $29 on amazon, so I took it back and waited 24 hours for delivery. I did buy a number of other things here though and the prices were good and service was self- service like everyone is moving towards, but I got what I needed and was grateful. I love Home Depot! It's a craft and project haven!