Outstanding customer service from start to finish. Called for a couple of 2x4's. Both were…read morewaiting for when I walked in the door.

Came by yesterday after visiting my chiropractor just down the road knowing I was going to probably…read morespend a little more than if I went to Home Depot or Lowes but knowing I would get some personal service and I wasn't disappointed. I came in looking for a sprinkler head and normally need help trying to find the right one and help is hard to come by in the larger stores. I've only been here once before many years ago so I was weary they would even have what I was looking for. I asked the young lady as I walked in and she directed me to their well stocked and displayed arrangement of sprinkles. I easily found what I was looking for as I had the broken one in hand and their set up made it super easy to find. I even got a second option upon checking out to make sure I had the right one and she concurred with me it was correct. She asked if I was military and got my discount too which I don't ask for so even that made up for a slightly higher price. As the saying goes, you get what you pay for and it couldn't be more true in place. They're considerably smaller than one of the big box stores, but still have an excellent selection of hardware and home decor items. Next time I'm in Lemoore I'll make sure I pay this place a visit for my hardware needs. Excellent service and great, organized selection!

Erica writes: "...He then told my husband and I that because it had a few scuff marks he couldn't…read morereturn it. After asking a few questions he became combative and condescending saying "Do you work in retail" implying we have no common sense about how returns are done. We left with the impression given by the assistant manager John, that if your your a person of color go to the Ace Hardware in Selma. " Hey, great job pulling the Race Card! Good for you! I'm sure you feel that the entire town of Kingsburg is nothing but white nationalist racist thugs because your little trick of buying a tool, doing your project, then trying to return an obviously used tool FAILED. It's not a tool rental, it's a purchase. Do you think anyone wants to buy your used tools? Of course the Selma store returned your used tool. They would rather take a loss on the tool than pay expensive litigation fees for your bogus lawsuit. Somehow your Selma Ace Hardware reference implies that location has no white people. Good job! You must be extremely proud of yourself.

Avoid this place! I arrived at the store and a friendly guy helped me to find what I needed and…read morelooked at the prices with me. When I got to the checkout, the prices were much higher. They said it was wrong and I had to pay the price. That's why Amazon is growing every day. AVOID THIS HARDWARE STORE! *7/4/25, Hello Mike, I appreciate you taking the time to respond to my review and I have updated my rating from 1 to 3. As a small business owner, you should have absolute control over your employees and store activities. What happened to me is unacceptable, and the person at the register was rude. I avoid these types of people and simply walked out of the store, saying, "This is not right." Thank you, but you do not need to honor my price because I already purchased everything I needed at Home Depot. Good luck with your business!

Did you know you can take your old recycled batteries & lightbulbs to Ace hardware? Yes, save the…read morelandfill and let Ace Hardware take care of it. Idk about you, but I feel guilty throwing away old used batteries in the trash. Like, you're not suppose to do that. I've purchased things here in the past. Grateful that this hardware store is here in this little town. It's a locally owned business so prices are going to be higher than Amazon, but they can always order what you want & notify you when it comes in. Now that's customer service. Until next time see you in Yelp.

I have visited this store several times now and it seems as though the supplies on hand are stocked…read moreor restocked on tight inventory numbers. If they don't have the exact item you were looking for there is probably a similar item that they carry that could work for you. I have so far been able to supply my needs every time. The staff is helpful and courteous and they are glad to help you load the heavy or bulky items. Thanks guys.

They are so friendly carry just about everything and the prices are right. The selection is top…read morenotch. They

A great cast of folks looking to attend you from the minute you walk in the door. Top notch…read morecustomer service here! Adequate variety of your hardware needs. Veterans get a small discount with id. Save yourself the drive to Fresno /clovis and support this wonderful local business.

Great place to shop for Christmas gifts and anytime you need help finding something. You are always…read moregreeted as soon as you walk in. I went in Christmas Eve-Eve wanting to find some pet supplies for a new puppy. I was quickly shown their pet section and found some great gifts. This hardware store has a little bit of everything and an extensive paint section. I should come here more since you never have to wait to find someone to help you. Great place to have keys made as well. They do curbside pickup too.

Love this place, they have things you can't get anywhere else. Hard to find sprinkler and plumbing…read moreparts as well as tools and even appliances. I feel like there should be two old guys sitting outside playing checkers and drinking sassparilla. Ace is the place!

I had a minor but complicated problem that needed to be addressed by a manager…read more A young man with reddish hair came out, wearing a "Proud Veteran" vest. His name was Chris. Chris listened to the problem, expressed empathy, and solved the problem. He was pleasant, helpful & and great listener. Lowe's....somebody did you a huge service when they hired Chris, trained Chris and promoted Chris to management. I'm pretty sure you folks know that. If you don't, well...message me. Keep up the good work, Chris.

Purchased a dish washer from them 4 years ago and purchased their "expert" installation. Fast…read moreforward to a couple weeks so I noticed some water damage on the kitchen island coming from around where the dish washer was installed. Pulled out the dish washer and confirmed it was leaking, however I discovered something else concerning. The back of the dish washer had melted to a wire to one of the outlets connected to the island creating a fire hazard. Contacted customer support about this negligent install and the potential fire they could have created. No luck the washer is out of warranty, which I understand about the dish washer my gripe was with the install itself and they could have burnt my house down. They still didn't want to take any responsibility so I contacted BBB about this, meanwhile their Executive of Customer Relations contacted me and wanted me to wait a week for her to look into this and get back to me... She calls me today to inform me that they could do nothing because of an earthquake that could of shifted the washer... what a joke.

Horrible customer service from scheduling department. They are the worst. They have a 30 day…read morediligent inflexible delivery policy. On my 60 th birthday the girl insisted I take delivery of a dishwasher installation. She wouldn't budge under any conditions even though it was 28 days (she couldn't do the math either). Then she didn't even schedule it. So on my 60th birthday I had to drive 3 hours to this hell hole in lemoore and sit by myself and refuse my birthday breakfast with family and wait for a delivery that never was coming. I'm now on the phone on hold for a supervisor looking at 40 minutes on hold. This means as a customer your next. No one wants to deal with this. Don't buy from HD!!!

I went to Home Depot tonight simply because it's closer to my house, because I think they and…read moreLowe's are pretty much close they're having the same things, although Lowe's has a much cleaner and nicer set up as far as displaying their products. I went looking for some strange things that I would never normally look for in a store and was pretty sure I was going to have to fend for myself because I haven't had very good luck at this Home Depot. Most of the time I'm either ignored, rarely smiled out or spoken to when an employee looks at me when I enter the store, and when I do call somebody from the end of an aisle and say "excuse me, sir can you help me?" I'm often then ignored as well, and they occasionally even hustle themselves up the aisle and around the corner and hightail it out of there. When I do manage to get their attention, they often look down at their feet or roll their eyes like "Oh dear God, I have to deal with another old lady again", Lovely, Right? I have to say that most of these are younger people (younger than 50 actually), and I'm not an "old lady" who doesn't like young people. I'm an old lady who was brought up to be nice and polite to everyone, and I always have been. I've worked jobs that I didn't like, and/or for and with people I didn't like, like we all have, and I remember how that feels. So my goal has always been to attempt to make eye contact and to be friendly, no matter where I am. So don't be thinking it's me, because it's not. I'm going to write FOUR 5-Star reviews in a row tonight for Home Depot staff members in this Hanford store, and in the past few months, I have only written ONE 5-Star review for ANY of them (out of about 5 others) because for months and months (and I shop here often because I'm a home DIY-er). I've never been treated so rudely or ignored so often, or spoken to anyone in the aisles of that store who knows ANYTHING about ANYTHING in that store!! And they aren't even embarrassed about it. No, I'm not in a bad mood, actually I'm in a really great mood, because tonight I dealt with three of the nicest, friendliest, most knowledgeable and helpful staff members practically ever (except for Bob and Gerald, and if you shop there you probably know who they are because everybody likes them because they know everything about everything in that store and about how to do all kinds of things, and are sweet and friendly and kind). So! Prefacing all of that above, keep that in mind when you read these next 5-Star reviews, so you'll see what it's like when the same person can write really glowing and/or really derogatory reviews depending upon the customer service they receive, and it has absolutely nothing to do with that shopper, except she is keenly aware of people's body language, facial expressions, and tone of voice, as well as their knowledge of the store and their products, and is outspoken enough to tell the honest to God truth about her experiences wherever she shops when it gets great or terrible customer service. So, onward and upward to number one great employee when I first entered the store tonight. I don't normally use a handicap cart, but I got injured this week and had a bad wrist, neck and back, and I really needed that cart tonight. I knew that what I needed was at the rear left of the store so I went to the north end of the parking lot and parked there, and entered that north side door. Normally, there are handicap carts available inside the middle entrance where the customer service and returns area is, so I thought there would be some at either end, but to my disappointment there weren't any. I guess my disappointment showed on my face because the young man at the nearest checkstand to my right immediately caught my eye, smiled at me, and said "hello", and I immediately smiled and said "hello" back and asked "Aren't there any handicap carts at this end?" he told me that there weren't and I sighed and turned around to walk all the way back to the father entrance the store OK girl yeah you're proud of yourself. You know I'm not and get one when he stopped me and said "I'll find you one". have our faucet at a yard sale. Joe Frey supervisor, met him in the Gardening department. He helped me in plumbing until I found Nick.

Polite, knowledgeable. Fair pricing. All work will be done there from now on…read more Thank you sir, garden is set because of your help with my rototiller

Absolute best place in Kings/Tulare counties to go for sales, service and repairs to lawnmowers,…read moreedgers, trimmers, chainsaws, etc. Honest, reliable, fair priced and dependable. Outstanding customer service and rapid repairs are the norm. I've been using them for years and will continue to give them my business. I trust them to give me a fair and honest deal. Not only that but, they stand behind their service and labor practices. Give them a shout. These guys are a Godsend to the hardworking and under-appreciated landscapers, gardeners, and yard maintenance crews of Hanford and surrounding area. Special thanks to David for the great job repairing my Honda Commercial Mower, HRC 215 and to Melinda for the excellent customer service and assistance in helping me load the mower into my truck. Sales Receipt #6828 of 3/25/2020 Service Order No. 3204140

I was needing a custom piece of wood, one phone call and picked it up within…read more 15 minutes.