David is super helpful and knowledgeable! If it is a big repair, he will give you his honest…read moreopinion on what to do, like go through with repair or buy new unit. Whenever we have needed help, he came out and did a great job and his price is very reasonable.

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!

We had them come out for a service call. We never were able to get a hold of them again per text,…read moreect. They never answered the questions we emailed them, very un-professional . I belive they work out of their apartment. Anyway they lost our business within a week. I would not call these people for anything.

Mercy was super nice and helped us find what we needed really fast. She went out of her way to find…read moresomething we couldn't get on the shelves.

Came to see about trading in my Apple products and possibly replacing them. I was helped by Ryan…read morewho was extremely helpful, knowledgeable about the Apple products, and even Best Buy's warranty and membership programs. Overall a great experience and would recommend

Amazing customer service with the best quality/price appliance selection. Thank you Roland.read more

Carlus is amazing! Created different appliance package to accommodate almost all price point. He…read morewas even to create an appliance package that can compete with most packages you can get a Lowe's. The whole team is amazing and look forward to continue working with them... thanks for adding sparkling water to the offerings

Bought all new appliances post Memorial Day flood. Trevor was our sales associate and he was very…read moreknowledgeable about all brands. He listened to our wish list and helped us with our selections. He made the experience a very easy one for us. One of the appliances had a small issue and Trevor and his manager Brianna took care of it for us without any problems. We flooded again and may have to make additional purchases. We will be certainly be contacting Trevor! No question!!

I purchased two toilets and want to say recent but that's not the case, because I purchased them…read moretwo months ago and have just received the full order. Something that should normally take no more than say 10 business days took as I said two months. Really! The whole time I had to do the follow-up and chasing down the sale rep as to the status. So, what happened!? Well my original order was for two, but only was was placed or ordered. An error on their part, and can't explain what happened. Then the other toilet was ordered and the toilet arrived but the tank came with broken lid, so that had to be ordered. Then they ordered that and that was hung up in Dallas and they said a big mess. You get the point! Just a major sh...t sh...w! Don't think I'll be going back because the customer service sucks with a capital S, cause I ended up doing the service reps job! Personally I should give them 1 star, but the price offsets the hassle, but not really. Highly recommend when you place the order you have it sent to them for receiving and not direct to your home, because then you'll have to deal with the manufacturer rather than let Pacific Kitchen manufacture defects or broken items.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

Stopped here to grab some gardening supplies after getting some plants from Houston Garden Center…read more I was able to easily find what I needed and bonus, it was in stock. One main complaint is that the cashier in the gardening center was on a FaceTime call while she was checking me out. Like, she would be talking to her friend and I would think she was say something to me. I honestly don't think Home Depot would appreciate that she is taking personal calls WHILE on the clock... WHILE checking customer out. Needless to say, I was in and out quick with what I needed.

I had a terrible experience at this Home Depot, and even now I can't believe it. This happened a…read morelittle over a month ago when I needed to make a purchase and a return. I had a pack of screws that I realized were the wrong size. I had bought several other items, so I handed the screws to the employee. When I looked up, he had already opened the pack and started counting them. It was a two dollar pack of screws, and as someone who has been a Home Depot cardholder for more than seven years, I've never seen anything like that. I asked him was he counting the screws for return and he said yes. I told him this had never happened before and asked why he was doing it. He said it was because he could. Long story short, I ended up returning the screws and refusing to finish my purchase at his register, especially after he insisted that I slide an item over to him even though he could reach it himself. I went to another counter to complete my purchase. Overall, this was the worst experience I've ever had at Home Depot. All this over a two dollar pack of screws. Unbelievable.

Ice maker broke in our refrigerator. Uptown sent a tech who said the ice maker assembly required…read morereplacement. Got a quote which I had questions about and initially felt like I was not getting answers so I posted a negative review. Bobby, the manager, immediately responded and was professional and helpful. He answered my questions, apologized for the inconvenience and made it right. While I was initially frustrated, after my discussion with Bobby I feel like my problems were probably not the normal course for this business. I would definitely use them again if needed!

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

We just had a kitchen suite installed at a new house. The installers were excellent and very…read morecommunicative. They were polite , respectful and very professional. I wish I got the names of the installers to give them a shout out. But, alas, I did not. The buying side was easy, super informative, and my sales rep Dawn, kept in constant communication with us. She is a wonderful source of knowledge. Thank you Baths of America for an exceptional experience.

I am an interior designer. I'm designing a new home for my client and worked with Chadney to select…read moreall of the plumbing. I can't say enough about Chadney. She is a wealth of knowledge about plumbing brands and finishes, responds to emails and phone calls promptly and worked VERY hard to keep my client in budget. I will definitely work with her again on future clients. Chadney truly made this experience fun with her vivacious personality. She always greets us with a smile and has a lot of patience with changes. I would highly recommend Baths of America for your plumbing, appliance and hardware needs. Call Chadney she's the best!

I found Pancho Appliances on Facebook Marketplace yesterday. I live in California and my son lives…read morein Texas. I wanted to help my son out because his washing machine broke down. I texted Pancho Appliances and Emily got right back with me. She found me a couple of washers that were in my price range and sent pictures. She offered delivery, set up and take away the old washing machine for a small fee...before I knew it we made a deal online! I paid for it and that very evening my son got a good solid washing machine. Excellent customer service. These are good people!!!!

From the owner: Have other two locations, one in new caney other in kuykendahl n 1960, bend doing this for 10 years read more