I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

I recently bought an Audi SUV and instantly missed being part of the Jeep family -- so Scott went…read moreabove and beyond to help me get back into the perfect ride this Black Friday. He worked tirelessly to track down the exact Grand Cherokee L I wanted, with the color and trim combo I'd been talking about forever. The entire process was seamless from start to finish. While I was at work, they even delivered the vehicle right to my house so I didn't have to make an extra trip to the dealership. It truly couldn't have been easier. Loving the new GCL, and it feels great to be back in a Jeep again. If you're looking for someone who listens, communicates, and makes the whole experience stress-free, Scott is your guy (Nick too!). Highly recommend.

Communication being honest and taking responsibility for there mistakes…read more I have been waiting for the main manager to contact me with nothing regarding damages they caused to my vehicle They scratched my car up while having it and have it several times which they should have fixed it but originally said nope not fixing Now they say they will not compensate me for the damages they caused There tech not intentionally smashed my wi shield they put new in now saying they did t even have too But of course it leaked all over making a mess took it back took then 1 week 2 days to fix All I am asking for is the cost of repair to be paid to me as it's my car you damaged Dint keep telling me go will call and not Now two weeks waiting such crap Do not use this place Will update once resolved

My poor rig had recently got rear ended. A 2017 Jk unlimited ( Jinx ) she was solid but Wow she had…read morea ton of cosmetic damage and my exhaust got ruined in the process. Clint, Zach, josh and the rest of the crew were like a well oiled machine. they went out of their way to get me back on the road quick as ever. the quality of my repairs were top notch and the value of what was done and the total was beyond reasonable and could not be argued for any reason. they were just that thorough. nothing was left un-inspected or assured for safety. i cannot say enough nice things bout them as they treated me with the utmost respect like i was an owner. they hit my girl so hard she is better then when i took her in, as they made sure she was safe, strong and ready to offroad again. the whole crew was great, total proffessioinal service but reachable like your best buddy on the trails. Best treatment ever!

Kelly and the staff at Unlimited Offroad are Jeep experts and provide outstanding service! I had a…read morefantastic experience working with them and it was well worth the extra travel time to Fenton. I will be back for sure when it's time for my next Jeep upgrade.

These guys are awesome. Had these guys put a longer 7 pin connector on my camper and also fix the…read morewiring in the box. They told me to come in and I did and they had it fixed within an hour all the same day. I also had some wheel bearing work at a different time on my camper and had the camper back in two days. Very fast, very professional. I would definitely recommend bringing your camper here for repairs and upgrades.

This place is so amazing. The staff are friendly and very helpful. Their pricing is posted on the…read morewall and I have found them to be very fair and honest. They did maintenance on my RV and were very informative on the best maintenance practices for the future. Several months later I had an accident and needed repair work and they went above and beyond to get my RV in for evaluation, worked very closely with the insurance and have done a beautiful job. I highly recommend this place and will only take my RV there.

I drove my truck to them when they were in Highland with a meter read out (from the auto store)…read morethat said I had an issue with at least two coils. The repair went from " your vehicles done, the bill is $750 to well its not done and you need a new motor. They had my vehicle for 8 weeks and installed a crappy used motor that lacked power and tried to charge me $4500. I told them no way and they dropped price to $3500. I sold the truck at a big loss as I was pissed just looking at my truck. What I learned was to get a second opinion and Kurts knows nothing about Dodge trucks. My experience was horrible

We have had a couple of our vehicles in for repair at Kurts. This last time we had a Jeep with a…read morevery dangerous "death wobble". Kurt and his staff went to great lengths to track down what the problem was and worked hard to give us back a safe vehicle. We will be returning for any car repair needs in the future because I feel this business is fair and reasonable. On a side note,I do not give too much attention to Yelp reviewers that only tend to leave negative reviews (such as a previous one here with only one star). A well written review without personal vendetta carries much more weight.

Before arriving, I was emailing back and forth with Chelsea. She went above and beyond to take…read moredetailed pictures of the vehicle I was interested in, and to give me all and any info. This helped tremendously because I work night shift about an hour and a half away, and couldn't make a quick trip into the area. Once I arrived, Tiffany took over and couldn't have been any more pleasant or easy to deal with, or get along with. She's very knowledgeable and made the entire purchasing process a breeze. I drove my truck to the dealer that day, and wasn't leaving town for a week. So she arranged for me to put a deposit on the vehicle that day, finish paperwork, and come back with a car transport trailer as I was leaving town. This took a lot of stress out of the situation and I don't think anything could've went easier. Will definitely be returning to see Tiffany in the future!

Where to start i perched a 2015 equinox a few yeas ago. The engine blew so we had them replace it…read more The cost was $9018 and change. Sence the engine was replaced we have had it back 3 times for the same problem. Lights turn on car won't start. All 3 times they tell me all set car is fixed. I talked to the salesman today and he tells me the car is only worth 3000 we owe 9000. You wold think they would try to keep a customer happy as of right now I will never come back. I would give them no stars if I could. Good luck to anyone who has to deal with the staff and service department. In it for themselves.

Great Price's. Huge selection of parts and gear. Soon to purchase my 3 set of tires for my street…read morebike. Thanks Mike, Kyle and their staff!

Helpful parts guys, great technician, very knowledgeable and helpful with all my toys. Bought 2…read moredirtbikes from these guys and have spent hundreds of dollars on parts/lube. They honor a military discount as well. The o ly place I shop for my toys.

I'm not used to this type of service from a boat dealership....smiles, attentive, organized,…read more knowledgeable, prompt service, no pressure. I wish I had bought my boat here just to get the service they provide. I've been dealing with unacceptable service in Waterford for 18 years and I deserve better. I'm looking forward to upgrading my Malibu to whatever the Nichols family wants to get me into. It would be worth the 25 Mile drive rather than 2 miles just to deal with people who aren't completely overwhelmed and missing promises. Nice job Doug, Jeff, Don and Lisa. Incredible!!

I had Jeff and team eval, rebuild motor and upgrade some equipment on a 01 Tige and they did a…read morefantastic job. I now use them for repairs and parts. Awesome team, good pricing, great communication and easy to work with. Happy to have found a local place for my boating needs.