Over the past four years, we have spent nearly $5,000 on repairs to our family vehicles at Dan's…read moreAuto Clinic. When I first began using their services, I was assured that diagnostic fees would be waived if repairs were authorized and completed. However, in recent visits, I noticed that diagnostic fees were being charged in addition to approved repairs. On top of that, I have experienced verbal quotes that were not honored. For my most recent--and final--repair, I was billed for an additional 0.5 hours beyond the verbal quote I was given over the phone. This additional charge was never authorized and was simply added to my bill. During a recent visit, I asked for a written estimate for maintenance work and was instead given a verbal number. When I insisted on a written estimate, they outright refused. While the quality of their repair work itself has generally been good, their lack of transparency, refusal to provide written estimates, and disregard for honoring their own quotes demonstrate a business practice I find unacceptable. Dan's Auto Clinic may try to present itself as an honest small-town business, but in my experience, their actions show that chasing extra charges matters more to them than maintaining integrity or building long-term customer relationships.

Denise is awesome. The mechanics do a very good job. The shop is always busy with loyal customers…read more Remember you get what you pay for. These guy do a good job every time.

As a woman, I am usually on guard with taking my car for simple maintenance. I never want to be…read moretaken advantage of or "up sold" with "have to haves" .... The moment I was given refreshments, I felt cautiously optimistic- but was pleasantly surprised. Julian walked me through eveything they suggested, down to the reasons. Didn't seemed frustrated with my questions and patiently ensured I was comfortable with everything they were doing. I didn't get all the recommended maintenance completed, that didn't phase or alter the great customer service. I think, I'll make it a habit to get my oil (and absolutely recommend others) changed here going forward!

Exceptional service! I prefer to go here over any other place for an oil change to get additional…read morefeedback on my vehicle. The owner is a wealth of information and is a great resource for common issues found in a given vehicle. I trust them with car maintenance and repairs and have had several repairs done over the past 10 years with a few different cars.

Finding a trustworthy mechanic isn't easy especially after moving but I'm glad I found Commerce…read moreAuto Repair. After running into unexpected car trouble, I did my research and chose them based on solid reviews and word of mouth. I'm happy to say they lived up to the praise. The team is knowledgeable, honest, and personable, and they diagnosed and fixed the issue promptly, getting me back on the road without the usual stress. If you're looking for a repair shop you can actually trust, I definitely recommend Commerce Auto Repair. Hopefully, I'll only need to stop by for oil changes going forward but it's reassuring to know there's a good, honest mechanic nearby. Thank you!

avoid them at all costs because they charge triple the normal rates for Repair repairs and they…read moredon't do a good job

I came in with a slow leaking tire. At first I was told 3 hrs, but when I told him I didn't have a…read moreride & had to sit there he said, I'll do it as soon as I can. 45 min later I drove out of there, NO charge. Been there before to have tires aligned. Great service. Will definitely use them again.

These guys are way overpriced. There are better alternatives in Brighton. They do not work on the…read morecar when they say they will, and then it is not done as promised. The prices are ridiculous.

These guys do a great job. Dependable and they won't overcharge you. Knowledge of automotive is…read morevery good.

I just picked up a 2003 GMC Envoy that had been used for towing a landscaping companies lawn mowers…read morearound. Car is in great shape, engine runs great, low mileage so dropping a little $$$ into rebuilding the front end was a no brainer IF I found a trustworthy mechanic to do the job. I got 2-3 estimates before my landlord suggested Chris. My landlord is a classic car buff and has been working with Chris @ Thayer for over 20 years. The tip more than paid off as not only did Chris put a plan together get my car back on the road, he also fixed three other issues (radiator/brakes/fuel filter) for the price that others wanted to just fix the front end - parts, labor, all included. Chris even took the extra step to research how to fix the issue of the 'dead' instrument panel which is a common soldering joint problem with many of the GM's of the time (2003-2005) - FOR HALF the price I saw everywhere else. That's the next step in the plan, I have a new and hopefully life long mechanic I can trust and is also a very honest, polite, real person to work with. Go to Thayer and work with Chris!!! -AndyK

Recommended by a avid car guy, Alan and his staff were beyond expectation. Friendly,…read moreknowledgeable,

They have been great with our cars - and being so helpful when needed in a pinch! Small place with…read moregreat service!

Communication being honest and taking responsibility for there mistakes…read more I have been waiting for the main manager to contact me with nothing regarding damages they caused to my vehicle They scratched my car up while having it and have it several times which they should have fixed it but originally said nope not fixing Now they say they will not compensate me for the damages they caused There tech not intentionally smashed my wi shield they put new in now saying they did t even have too But of course it leaked all over making a mess took it back took then 1 week 2 days to fix All I am asking for is the cost of repair to be paid to me as it's my car you damaged Dint keep telling me go will call and not Now two weeks waiting such crap Do not use this place Will update once resolved

I recently bought an Audi SUV and instantly missed being part of the Jeep family -- so Scott went…read moreabove and beyond to help me get back into the perfect ride this Black Friday. He worked tirelessly to track down the exact Grand Cherokee L I wanted, with the color and trim combo I'd been talking about forever. The entire process was seamless from start to finish. While I was at work, they even delivered the vehicle right to my house so I didn't have to make an extra trip to the dealership. It truly couldn't have been easier. Loving the new GCL, and it feels great to be back in a Jeep again. If you're looking for someone who listens, communicates, and makes the whole experience stress-free, Scott is your guy (Nick too!). Highly recommend.

The business isn't the same since the owner Art sold it several years ago. You can tell by the…read moreolder reviews vs. the reviews in the last couple years. I no longer take my vehicles there and either do my family members. There are better shops in the area that we prefer. Newer owner just doesn't run it like a true mechanic.

These people are liars I took. My equinox into Tuffy for a full service synthetic oil change,…read more vehicle inspection, and tire rotation. . I called the next day at 3 PM to see if my car was ready and they said about 10 minutes. I picked it up and went home. I noticed that the tire rotation had not been done when the woman behind the counter lied to me. The reason why I know this is because I removed the air cap from the passengers rear tire when I got home. I noticed the same tire was in the rear, and I called and notified them. They told me that sometimes they go side to side instead of front to back. I told him that neither had not been in touched. Also, none of my fluids were topped off as my add fluid for the window light was still on. In the morning the next day, I went to Belle tire and paying them to do the rotation and check my fluids during the inspection. They showed me my cabin and air filter which were filthy and should've been pointed out if Tuffy really did an inspection. I've been going there for the past three years never a problem Tuffy now lost me as a customer and their ethics are horrible. I keep my car impeccable, and don't even know if the oil was changed. Never again and you should be ashamed to yourself.