Micro Center has everything imaginable. More than Best Buy, which also concentrates more on…read moreconsumer electronics in general. The repair centers at both places are just as good. Micro Center has parts I cannot get elsewhere, such as an RJ-45 to USB adaptor. I tell my computer clients to go there. I do LAN systems. I also teach CompTIA courses.

I rarely leave negative reviews, but my experience with Micro Center in Paterson, NJ, has been…read moreincredibly frustrating and disappointing. On August 15, I visited Micro Center because my Lenovo laptop was having issues powering on. I went there specifically because I needed professional assistance. Instead of recommending a diagnostic service, an employee instructed me to purchase a replacement battery from a third party and bring it back for installation. Trusting their expertise, I followed those instructions. After spending my own money and waiting for the part, I returned to have it installed, only to discover that the laptop still wasn't functioning properly. I was then informed that I needed a different battery costing approximately $230. My biggest frustration is that proper diagnostics were never recommended during my initial visit. Had the situation been handled differently from the beginning, I could have avoided wasting so much time and money. After explaining my concerns, a service supervisor named James offered to reduce the replacement battery's price by $100. I appreciated this gesture and felt we were finally reaching a reasonable resolution. However, I later received a phone call informing me that the service manager had overridden the discount and that I would have to pay the full price. What truly crossed the line was being told to "kick rocks" and take my business elsewhere if I wasn't satisfied. I was shocked by how disrespectfully the situation was handled. No customer seeking help should be spoken to that way. After nearly two months of dealing with this issue, I've spent money unnecessarily, made multiple trips, and still don't have a properly functioning laptop. I wasn't asking for special treatment. I simply wanted the business to acknowledge what happened and offer a fair solution. I've decided to take my laptop elsewhere rather than continue doing business with a company that handled my concerns this way. I strongly recommend that anyone considering Micro Center's repair services ask for a complete diagnostic assessment and written confirmation of recommended repairs before purchasing any parts. Unfortunately, this experience has completely changed my opinion of Micro Center, and I cannot recommend their service department based on how I was treated.

I always use this store for my IPhone repair becuase of their reasonable prices and their honest…read moreopinion. Bought a used phone for a reasonable price after two days had a problem with the battery, went back to the store, they apologized and replace the battery with a new one without any problems. very happy with their customer service. will allays use them for my repairs

Do not under any circumstances take any device to get fixed here i took a ps5 here to get the hdmi…read moreport replaced 2 days ago pick up yesterday brought home hdmi port still bad when it moves it cuts out and wont display on the tv unless you wiggle it move it around so i brougt here they told me 90 took home tried same probelm brought back asked them to fix correctly and the technician argues with me that its supposed to cut out like that if you move it i said the hell it is grab another ps5 and let's try plugged in to another ps5 wiggled the cable up down left right never cut out once so then he shut up told me come back at 6:00 yesterday i went back today in the morning and wow still doing same thing so i flipped out i brought it in here to get fixed you charged me 90 dollars and send me back out the door having the same problem like wtf so me and the manager start arguing oh you the only one complaining i got all these ps5s here no one else complains i said well im gonna im 42 i have had many many game systems i know for sure 100 percent that if you try to move your game system put a different position move it quick lift it up put it down its not supposed cut out bad customer service got rude when i called him out on trying to scam me i will never go there agian they lost a customer to anyone who goes there i recommend go somewhere else but if you do go there check your stuff they should not be in business to scam people out of there money they probably didnt even replace my broken hdmi port they probably just tried to soder it back on the same one and pocket the 90 scammers you been warned do not go here

I bought an iPhone 16 Pro from this store via Swappa. The…read morephone was shown to be less than 4 months old and should have had 8 months left on the 1 year Apple warranty that they provide every phone they sell. When I received the phone, I noticed that under warranty it said "Expired." Then I entered the phone's serial # in the Apple Coverage website and it said: "We're sorry, but this is a serial number for a product that has been replaced." This means that the phone had been an Apple replacement phone and the phone that was being replaced was never sent to Apple. So the replacement phone loses its warranty and will not be serviced by Apple - even for paid service.

I always buy and sell my electronics here . highly…read morerecommended . the owner is very nice and helpful

Took 40$ for fixing my iPhone 6 screen. Other places were…read morecharging me 75-100$. Service was quick.

This place deserves ten stars. Sam is kind, courteous and knowledgeable. He was very patient with…read moreus and our very complicated set up of our new phone. His price for my son's new phone was reasonable and he even set it up for us even though it was complicated. I definitely recommend this place!

Went here about a week ago to get a simple cartridge swap done on my basic Audio Technica…read moreturntable. Decided to go on Tuesday since it was their late day. I arrived there about 30 mins before their close time but unfortunately they had some issues that caused them to close early. Anyways, I spoke with the owner John and he said he was gonna return in an hour so I decided to grab something to eat then head back since it was a decent drive from my house. Took a little longer than an hour, but things happen. When John got there, he gladly changed the cartridge for me on the spot (during after hours) and I hung out there while listening to some music on his killer setup. He was a very friendly guy that got the job done in 30 mins and for a reasonable price. My advice is to call before you go to make sure that they're open but they're a great little shop that has plenty of experience (27 years worth!) I'll definitely be returning I'm sure for all related repairs/audio purchases.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

Wonderful people run this professional business. Customer service is great. They answer all…read morequestions. You do not get the feeling that they are over charging you. M.E

Alex and the Duo Computers team was extremely helpful with diagnosing my computer issue and fixing…read moreit promptly. They have excellent customer service and I will definitely be coming back for all my computer needs in the future!

You fixed my friend's phone for him, so I am leaving 5 stars on his behalf. The screen was fixed…read morequickly, and there was an added screen protector. Very nice!

i got my phone fixed here and it was easy. i got a screen protector and a case too . thanks guys!…read moreAnd they validated my parking too.