Before we moved into Manhattan on the upper east side, a good friend assured us that there was a…read morewonderful hardware store that carried everything we'd ever need for our apartment. I thought that sounded ridiculous but shortly after we moved into Manhattan, we visited the Rainbow store on First Avenue between 75th and 76th Streets and I realized our friend was absolutely right. Over the last few years we've purchased essentials for our kitchen, everything from measuring cups to excellent baking pans! We've purchased our very study laundry/ shopping cart, pictures frames, an inflatable mattresse, probably dozens of cosmetics, soaps, shampoos as well as toys, art supplies and of course, stuff you need from a hardware store! We live about ten blocks away but we know that it's the place to go when we need something for the apartment. They slso have cool docks, hats and an excellent selection of chocolates! I slmost forgot to mention that they also have a " membership program ". For every purchase you make ,you get points based on what you buy as well as monthly discounts. As a result, I'll often get $5 to $10 dollars off when i go to pay at the cash register. I have slso been very impressed with their dedicated staff who seem to know where every product is on their two floors of merchandise!

Their customer service skills is very inconsistent & and they don't even care if you are a regular…read morethey'll act like they don't know you. I only go back because is on my way home & gym otherwise I would have not gone back.

Fantastic hardware store. Friendly service and a really painless process when I was in a bind due…read moreto a home emergency. These guys are the best!

Excellent customer service. Had a leaky faucet and they helped me pick the part that I needed to…read moremake the repair. Will definitely come back. Highly recommend.

Great hardware store! Found everything we needed, from a stepladder to replacement blades for a box…read morecutter. And the gentleman who assisted us very kindly installed the new blade on the box cutter. Really nice to have this in my mother's new neighborhood. The friendly help was much appreciated. We were tired and cranky, so didn't really explore the store. The sales associate actually found everything for us except the extension cord, which was literally under my nose at the front of the store.

Great store with great inventory, very knowledgeable and friendly staff.willing to help and…read moreadvise. They do provide excellent services weather is household repairs, specialty tool rentals and sales.

The selection is very good, prices comparable to other places. The service is outstanding. They…read morehave helped when I had questions about what products to use and how to solve various problems.

Jordan answered all of my questions by phone and was even kind enough to set aside what I needed…read morefor my girlfriend to pick up! They're always nice here and prices are fair.

I often have to run errands for my job, and this is one of the stops I end up at. It's such a treat…read morewhenever I go in. They have everything. An extensive selection of lightbulbs to housewares to cute gift options. Each time the staff is beyond helpful. When I go in they immediately ask me what I need. The line is never more than one person long, as someone always hops on a register to assist you immediately. Such a breath of fresh air in a city where most other store employees avoid eye contact to avoid helping you. This store has been preserved in a time capsule.

Boy, my mother would've loved this place. It lacks for nothing, and is prepared to deal with the…read moreneeds of the typical New York city home or apartment. Whether you are cruising the aisles or you have called for help, you are certain to find what you're looking for with the assistance of the extremely knowledgeable team in this housewares shop. you will probably see things there you didn't even know you needed. Believe me, if they don't have it they can get it, and they will see to it that your order is delivered swiftly so that you can get going with whatever project has had you call upon them. A New York institution. Simply fabulous...

I'm surprised I haven't written a review for my local hardware store in Long Island City yet. I…read morecome here for almost all my hardware needs, and I always see the same four staff members working there. The staff is consistently polite and helpful. If you're looking for something and they've rearranged items, all you have to do is ask--they're always happy to help. The prices are reasonable. Sure, I know another place where I can get Krazy Glue as a two-pack for the same price, but I still choose to buy my glue, housewares, and other supplies from Gantry. There is a $5 minimum purchase at checkout, so keep that in mind. Many hardware stores have a minimum anyway, but it's always good to check ahead of time. The store is well organized, although sometimes there's so much to look at that you come in for one item and walk out with several others--haha. Overall, this is a great location for hardware supplies, small repairs, and even some plumbing projects (wink). Tap-to-pay is available, and of course, cash is accepted. Yes, I'll definitely choose Gantry over that other guy across the street (T). Gantry is Panda Approved Customer since 2023 My documentation don't lie

I go to Gantry Home and Hardware pretty frequently for home goods. The selection is pretty good…read morehere, and the staff are nice. When things are out of stock, they're good about updating you on the status or taking requests for restocks. The pricing isn't terrible for the area. I would definitely recommend stopping by if you live in the area and are trying to shop local.

I needed several hard to find Danish faucet parts, which the US distributer did not have in stock…read more NYRP checked stock, returned my email informing me that they had the parts and shipped the following day. Fast efficient and affordable.

I ordered a replacement aerator for a Dorn Bracht Madison vanity faucet. $38.00 later they sent the…read morewrong part. The description on their website has no information on the product dimensions. The part that arrived says "generic" on the package. The cost to return the item, restocking etc. costs more than what I paid. This place is a scam.

The staff here were friendly and helpful ... but watch out for the prices! I was charged $25 for a…read morecan of primer that's $16 at Ace or Lowe's.

Staff was very informative and helped me find what I needed. I was looking to buy caulk and there…read morewere a few options that they helped me look from and understand what would work best for what I needed. I was also looking to do another project and suggested I do one thing at a time, so even though they could have made more money from me they instead gave me good advice to take things one at a time. A great place overall!

This was the most aggressive and vile treatment I've had in a commercial space in at least 10…read moreyears. I was followed around the store by people from at least four different countries and harassed by the man in the picture. No one offered to help me as they followed with me. When I asked this man why he was sitting on a stack of merchandise staring at me with a walkie-talkie in his hands he went off. Called me "you people" and thought he could demand to know why I came to quote "his" store. "Bothering" him while he was doing his job. Which apparently was not to treat me with respect or asked me how he could help me. He had another associate less than an aisle away behind me. The two of them closed in on me like thugs in an alley. These people should be shut down.

Amazing store!!! Old school!!! You can find absolutely anything and everything here!!! The best of…read morewhat makes NYC NYC!

My locker was bad; my super replaced the locker for me, giving me one key - which is fairly…read morespecial: one side says 5RU5, the other side says (c)RU18, 11PZ. I went to Lexington Hardware; the guy told me he has the key which is "almost the same" but no identical. It was too big; it does not go in; i went back to Lexington hardware, the guy polished a little and gave me the money... the key went in tightly.... i think i need to find the same key! so, i searched online; i called Rainbow Locksmith at 338 E 65th street; the guy answered my phone is Joe, he said he has it. i went there.... he found a key but does not say the same things. But Joe told me this is the key!!! I paid big money over $10 with tax; i came back home, checked, it worked very nicely (although it may still be not identical). it is good enough!!!

Owner is a very nice guy. Always get good products and his guarantee in case anything does not work…read moreout.