LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Best computer repair store. Very honest business quick service. I had an issue that we initially…read morethought was fixed. After a few days when the issue came back they realized it was unfixable after a second review I received a full refund. I highly recommend and will return back for any issues with future computers.

Five stars all around. My computer literally broke and the great staff at D&Q got it back to me…read morewithin a week at a reasonable price. The staff are super knowledgeable about computers and willing to talk through the issues with my computer in a way that wasn't totally over my head. This really is a top notch place to go to with any PC issues. I'll be recommending D&Q to any one who needs to get something fixed. Thank you, team!!

I attempted to build my own custom PC but couldn't get it to post. I texted Mike a list of my…read morecomponents, and he confirmed that all the parts were compatible. He also gave me an estimate for the repair time and cost. I agreed and dropped off my tower for repair later that same day. Now, my PC is posting properly, and Mike configured all the settings in Windows and the BIOS to make sure I get the best gaming performance possible with the hardware I chose. I highly recommend Mike if you need help assessing or repairing your system too!

This service is a hidden gem! My laptop was fixed fast and for a very reasonable price! Thank you…read morevery much! Definitely will recommend and use the service when have a computer problems next time.

For the first time in the 8 years of owning my Cyber Power Gaming PC (not a gamer) my sound went…read moreout. Also got an update messages that after October my pc would not update to Windows 11. Called around to various computer repair shops. My initial plan was to upgrade the parts on my desktop because it's such a perfect computer, hate to buy a new one. Bill at HZ computer repair located in China town told me to bring my desktop over, he may be able to help. Walked in, saw various custom built desktop gaming systems Bill built for other customers, very impressive work. Unfortunately it was going to be too much of a hassle to upgrade the motherboard, and another part. So I decided to buy another desktop computer for the meantime. If I ever have any issues with my computer, Bill would be my go to person, he's honest, trustworthy, and does not jerk you around. His prices are really good!

HZis the best computer service company in NYC. Honest,…read morediligent, fairly priced. HZ(Bill) is a city treasure, no kidding

Amazing transformation of what my TV can do! Professional, prompt service, reasonable prices! I…read morelearned how to protect my cell phone and IMac Laptop! BEST service and value ever!!!!

Lance @ Super Computer Doctor is great! My computer was slowing down for months and I finally…read morereached out to the Geek Squad (GS). GS examined my computer virtually and told me that my computer and network were compromised. Their solution: install a subscription-based firewall that costs around $500 per year. Not fully bought into this diagnosis and solution, I took my computer to Best Buy/ Geek Squad on 23rd and 6th. That "geek" told me that my AC adapter is damaged and fried my battery. Solution? Buy a new computer altogether. Considering that my computer is only 9 months old...and wasn't cheap to begin with, I was reluctant to ditch it that easily. An online search led me to Super Computer Doctor (SCD), which was nearby and sounded promising. I reached out on a Saturday, when the shop is closed, but Lance responded and gave me basic info about how the service works, along with a payment link for the diagnostic fee. On Monday I dropped off my computer and waited... After running a battery of tests and optimizations, it turns out that 3rd party SOFTWARE, not viruses, were causing issues with my computer. The AC adapter (which my parrot damaged) may have damaged the battery...and motherboard, but we wouldn't know without additional testing. I immediately purchased and shipped new AC adapter and battery directly to Lance, keeping my fingers crossed. Fortunately, the new hardware, coupled with software cleanup, did the trick and my computer is good as new. I am THRILLED to have found Lance, the Super Computer Doctor! He is knowledgeable, service-oriented and communicative, keeping you informed every step of the way. Also, he doesn't try to "upsell" you things you don't need, like Geek Squad did...to the tune of thousands of dollars for a new computer, GS service plan and subscription-based firewall. Moving forward, Lance is my guy for anything technology related, and I'm thinking it may make sense to drop off my computer 1-2 times per year for regular maintenance. If you're looking for someone to resolve computer issues, run, don't walk to Super Computer Doctor! :-)

Here is my issue with this store. There is a sign on the counter that reads if you give them 5…read morestars on YELP before you check out, they will give you a discount on your bill. That's called Bribery. Something is wrong with that. I had made an appointment to get my phone fixed. It might have been a battery problem. They honored my appointment on time. Was I satisfied with their service? Yes. Was I satisfied with their communication? Yes. Did they fix the issue with my phone? Yes. Were they polite, professional, and knowledgeable? Yes. I would have given them 5 stars until I saw the sign. I found their prices to be reasonable and there was plenty of parking in the strip mall parking lot.

I am old school and very hard to please when things break and this is the first and only place I go…read morefor Apple service. (My first computer had ONE megabyte of RAM. And I was lucky! ) The Genius Bar at the Apple Store is great but they are always booked up. This place is easy for next day and sometimes same day appointments to come in and drop off a device. I am a professional photographer and video editor. The devices I have serviced here often present uncommon challenges. How these are handled is the true measure of great service with these things. I always get honest answers and expert analysis on the best options when gear is reaching the end of its life cycle. That's really hard to find these days. When you find people like this you stop rolling the dice. This is the only place I let service my gear.

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech