In an Amazon - Costco - Best Buy world, it's rare to find an 80-year old local TV store in the same…read morelocation, whose service and installation exceeds the quality of the best TV's; and more amazing that they match the big retailer TV prices. But it's our good fortune to have the multi-generation owned Cos Cob TV & Audio that has been meeting this standard in our area even before my first happy experience with them 30-years ago. The store has expanded from its initial analog TV repair to major home TV theater, security systems and other large smart home projects. They also bring all this to the small residential projects like mine, which is also rare. When I first moved to Cos Cob, the original owner recommended an analog SONY Trinitron VEGA TV whose picture tube still works, but digital has passed it by. I've since bought two smart TVs from them, the latest needing a complex wall installation requiring cable concealment. From setting up the initial site inspection with Joe at the store, to Conner's perfect installation, which is separately charged, they are great to work with. I also wanted to redesign my "too little work space" 4' x 2' home office desk and install Ergotron arms for my computer displays. Their other tech, Jason, expertly took on the home office project, drilling the needed desk grommets, installing the Ergotrons and concealing the cables, giving me needed room to work. I can't recommend them highly enough

I very highly recommend Cos Cob TV! My recent experience was…read moreunmatched: great products-care for every detail-delivered on time-and at a fair price. And Cassie and her team are just really nice people. Makes going local in the neighborhood everything it always was-and somehow we've lost. I guess this is how they have stayed in business for over 65 years!

It amazes me that when spending a significant amount of money one must jump through hoops to have…read moresomeone help you. Once you are assigned the process was smooth.

I have had to use the Genius Bar twice in the past month and the techs were so helpful. Actually…read morethey went above and beyond helping me with both my MacBook and my iPhone. Olivia was so terrific, knowledgeable and friendly. I cannot recommend the Genius Bar enough!

L ordered a Sharp Elite Pro 70" almost 9 years ago and we had it professionally installed. We were…read moreinvited to their shootout before making our final decision. Robert was very nice and answered all of L's questions and met his crazy demands. So we had excellent service. We still have that TV today and it's in perfect condition even after moving and even kept it in storage for a bit.

Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Tom is an awesome locksmith! My previous appt dragged on so was running late but Tom was…read moreaccommodative. Polite, professional and efficient, period!

Tom is terrific. Extremely competent and responsive. I had a problem with my safe. Another…read morelocksmith said there was nothing to be done but drill it open (and thereby destroy it and necessitate purchasing a new one ). Tom knew right away that the safe could be fixed without much difficulty. He first replaced my control pad. That seemed to be working. But a few weeks later and on a day that my husband was leaving for a biz trip abroad, the safe didn't open. It was a Saturday and I was panicked. Tom responded immediately and was at our home within 20 minutes (he happened to be on a job nearby). He replaced my whole lock and waived the service charge for the visit (since he had come the first time and the first solution didn't work). I thought this was very honest and fair of him (especially since the emergency visit was on a Saturday). In short, he provided excellent service with great value.

Top products, top installation, and top customer service! The best! My in-dash unit looks like it…read more came with my car, sounds great, and makes the car much safer to operate and use, thanks to its rear-view camera, too. Thank you!

I needed a stereo component installed in my car. I had a bad experience with another company…read morepreviously so I was looking for another company to give my business to. Found them on Yelp. The woman that runs the place is super-nice and very knowledgeable. The guy that did the work was super-accommodating, very competent and friendly. They did a really great job with high quality components. So much better than my previous experience. I will use them again without hesitation.

Nathan and Gio are total pros. Super attentive. Very customer service oriented. No question is too…read moresilly or small. This is a real find! I had dealt with them back in July and of course I returned for the current problem. This store is a GREAT resource for Boomers who didn't grow up using iPads in school! I took my 92-year-old friend there to get a new keyboard and they were great helping him. Lots of patience, very informative. If you have any computer issues go to these guys!

My experience with Compco was terrific. I had issues with my new Mac Pro and Jeremy really came…read morethrough. He knew everything about the computer not to mention his ability to work on third party programs (Adobe Photoshop and Illustrator). VERY well done Jeremy. Worth every penny and time. Rick M.

Cheap fake screens when applied void iPhone warranty & compromise phone. For example, camera no…read morelonger worked once fake screen was applied. They prefer you pay them cash. (Understandably...)

Great fix for my crack phone screen. The price was good and less than in areas around. I also…read moreappreciated that he did it so quickly for me.

Most car stereo shops install components with varying degrees of skill. Broken Silence does…read moresomething better than the other car stereo shops - they know how to make sure your car stereo sounds great.

AWESOME ! There should be more businesses like Broken…read moreSilence. Rarely have I experienced this level of "No BullS**t" professionality and expertise with extreme reliabilty. On top of it all BJ is an amazing person. Twice I brought my car in; once for a quick fix and another for a complete diagnostics. I was not charged a dime on either occasion. You're the best!