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Broken Silence Custom Car Audio

5.0 (9 reviews)
Closed • 9:30 am - 5:00 pm

Services - Broken Silence Custom Car Audio

Auto customization

Auto electronics installation

Auto electronics repair

1 More Service

Auto security

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7 years ago

Expert in wiring, technical restoration and installation. Wire tucked and warranty with complete wrapping and proper clean installation.

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Sure Lock & Key - locksmith in Greenwich

Sure Lock & Key

(9 reviews)

STAY FAR AWAY, DON'T RISK YOUR MONEY ON THIS PLACE!!…read more I don't know how this location has higher reviews than the rest, but the other 2-star review averages on other pages are probably more accurate. Incompetent, overpriced, gross experience. Unprofessional technician came to "help" me program a new smart key for my car. His van had clearly been in an accident, and even standing outside the van the smell of cigarette smoke was overwhelming. 2 hours in, he left me with a key that didn't even work fully. Paid over $700 for that key, the genuine key from my dealership, with THE CORRECT programming for a key that actually worked was $500. They wouldn't issue a refund. Terrible company.

I was in a jam. My purse was stolen with my only set of car keys…read moreI called sure lock and keys, and the person that answered the phone answered my questions and told me that tom would be getting in touch with me, which he did. Tom was on time, patiently understanding my frustration with the situation. Within no time he was able to make a key from my car I not only he kept his number but when you I was telling you people about the service and how pleased I was with the gentleman that they sent over, they asked me for the name of the company since they need a good locksmith, in case of an emergency. Tom was very polite and professional, and I felt safe with him. Late at night. I hope I am never in this position again. But if I am, I know what I will be doing. I will be calling safe lock and key. :-)

Depot Auto Sound & Security - Garbage and an Allen key that was left behind.

Depot Auto Sound & Security

(59 reviews)

As much as I would've liked to cling to my (new) pre-owned 2020 Subaru's tinted windows, I realized…read morethey were just way too dark for me. Depot Auto Sound has everything you need to pimp your ride with a car stereo, speakers and sound on N. Central Ave in White Plains. Whether you're looking for more bass with a subwoofer or you want to power up your system with an amplifier, Depot Auto Sound has you. But when hubs found out Depot Auto removes window tint, we scheduled for a Friday morning a week prior with a $100 deposit to lock in our time slot. I picked up my car and was excited to see the window tint was really gone. These folks strive to deliver good service and their yearssss of experience speaks- despite their low, low reviews. The owner was pleasant and so was the guy who finalized the payment and got the work done. Overall job was $250+, service was timely and $25 discount was applied to the remaining balance. But my only issue was that windows were left streaky with soap residue (or whatever solution they used) and weren't cleaned completely after the tint was removed.

I am documenting my experience with Depot Auto Sound in White Plains, NY for anyone considering…read moreelectrical or custom installation work. The job was clearly defined before the vehicle was dropped off. A written scope and a detailed technical specification package were provided, including step by step instructions, photos, and reference examples. The expectation was straightforward execution. That did not occur. The work that was performed was inconsistent, out of sequence, and in multiple areas incorrect. A primary example was the handling of the main power run, where 2/0 cable was specified but an improper step down to 4 AWG was used instead. The firewall penetration was also left undersized with sharp edges, creating a foreseeable risk of cable damage. Equally concerning was how the vehicle was handled during the process. The shop, under Harry's direction, was aware the vehicle was scheduled for a two day window, with a return visit planned after a bumper installation to complete the remaining scope. At the time of pickup, the vehicle was not road worthy. The horn system was disconnected, and the driver side fender and wheel well liner were left disassembled. The vehicle had to remain for a third day. On the third day, after confirming pickup in advance, the vehicle was found outside in the same condition with no meaningful progress made. At that point, I began reassembling the vehicle myself in order to make it safe to drive. Assistance was only provided after escalation. There were additional unnecessary disassemblies as well. A rear fender was removed without any work being performed in that area and had to be reinstalled. The front wheel well and fender components also required reinstallation after correcting the cable routing. The only work authorized outside the primary scope was a review of horn wiring, and that was clearly stated to be at the end of the project only if time and budget allowed. That sequencing was not followed. As a result, I had to: - Remove incorrectly installed wiring - Re terminate 2/0 cable - Source and install proper glands - Correct routing and protection methods - Reassemble vehicle components that were unnecessarily removed The billing totaled $3,080 based on a claim of 18 labor hours. Based on direct observation and documented activity, that billing does not align with the work performed. The vehicle is equipped with a 3 channel parking mode camera, which documents when work was and was not taking place. That record does not support continuous billable labor across the claimed duration. Harry has pointed to experience as a justification. Experience should translate into controlled execution, adherence to scope, and accurate billing. That standard was not met here. Attempts were made to resolve this directly with him. Those efforts were not productive. The outcome is that full payment was made, and additional cost will now be incurred to have the work corrected by another shop. This experience reflects issues with execution, oversight, and billing integrity at the management level. Anyone considering similar work should take that into account.

Broken Silence Custom Car Audio - stereo_installation - Updated May 2026

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